Safe pass medical transportation thank you for your service. They are very professional and easy to…read morework with, will be recommending to all my family and friends.

Do not use. We scheduled wheelchair transport for a bed bound patient to go to her son's basketball…read moregame for the first time. Pick up was 4:30. At 5p, still no van. Called Dispatch who said they couldn't get hold of the driver. By the time the driver showed up...the game was almost over..she was unapologetic..claimg she was very busy. I told her to leave. Very disappointing and poor management. Never again No​

Working with Nathan Andrade was a pleasure. After being hospitalized for 21 days I was concerned…read moreabout my transport home in addition to an unplanned absence from home for that period of time. Nate was accommodating and reasonable with the cost. I highly recommend his service he is caring and provides quality service. Great job Nate Thank you!

From the owner: Welcome to Care Cruise Assisted Transport – your trusted partner in non-emergency medical…read moretransportation across Riverside and surrounding Southern California communities. Founded by two Occupational Therapists, Care Cruise was built on a deep understanding of the physical, emotional, and logistical challenges many clients face when trying to access healthcare. We provide reliable, respectful, and clinically informed transportation for ambulatory, wheelchair, gurney, and bariatric needs — always with safety and dignity at the core. What makes us different? Our owners don’t just run the business — they’re out on the road, greeting clients, securing wheelchairs, and ensuring every ride meets the highest standards of care. We’re a local company with a big heart, offering the kind of personalized service you won’t find in large chains or dispatch services. Whether you or a loved one need transport to dialysis, a doctor’s appointment, or post-hospital care, Care Cruise is here to get you there on time and with compassion. With professional drivers, modern equipment, and a strong commitment to customer care, we make every mile matter.

I used Buddy Pacheco and crew five months ago to transport my wife from Riverside to Rancho Mirage…read more- a memory care facility to another. He provided good communication and transportation for that two-hour trip, and so when I needed a transporter to move my wife from Rancho Mirage to St. George, Utah - a long 7-hr drive and potentially troublesome trip - I went with Buddy again. His quoted price was the most affordable, but based on his previous work for my wife and me, I trusted his ability to deliver her to me safely. He was very patient and flexible while working with me on payment and my changing move date. Before transporting my wife, Buddy took the time to ask me questions related to my wife's favorite comfort zones for a long trip: what was her favorite music, videos, snacks, beverages? Did she prefer stops at a gas station or rest stop? What was her favorite fast food restaurant? Based on my experience with dementia, I felt Buddy also had experience with patients and what gives them comfort by his pertinent questions. I had to choose a very early start time and he arrived for pick-up promptly at 0600 after having to make a drive over an hour just to get there. Communication was great. His drive-time was very efficient and timely, and I could tell by my wife's state of mind upon exiting his very nice transport van that she not only enjoyed the long drive but had made friends with Buddy and his crew...incredible. They helped me move her belongings into the facility's lobby before returning home. Finding the right facility was incredibly stressful. Transporting my wife safely across two states was just as important. I am very grateful for Buddy Pacheco's work and experience. I would use his service again. [Note: I knew Buddy took care of my wife when I saw the take-out bags from In-N-Out in his van...just like I told him that was her favorite fast food joint!]

My mother suffered a stroke two weeks back and left her unable to walk and with a last minute…read morefollow up appointment with her Doctor, I had no idea how I was gonna get her there. Enter Freedom Transport. They were the only service out of several I called that contacted me back promptly. Process was easy. I text where mom needed pick up and where we were going. Alyssa contacted me for details and was kind and compassionate. Even though it was extremely stressful for mom, I can't thank Urbano the driver enough. Not only was he patient and understanding he helped put my mom at ease with words of encouragement. He helped me with loading and unloading her and made an unfamiliar process to me easier. The price was better than others that contacted me the day after too. I will definitely be using Freedom Transport again in the future and recommend them highly. Big thank you to the entire team.

Called and could not get a ride for my friend.the driver said the ride wasn't long enough to make…read moreit worth it lol what a lazy ass get a new job then and the ride.. don't advertise in Temecula and murrietta if u don't want the work jack a

Used them twice last weekend to transport my mom (wheelchair) to my dad's funeral and also to his…read moreMilitary ceremony at the cemetery. Mark and Mannie were our drivers. They were right on time. So kind and really "compassionate". Also, the vans they used were immaculate. The whole process went so smoothly. We would definitely use them again. Highly recommend!!

i am a 86 plus patient. on 6/20 i was not supplied a NMT going to kaiser facility in corona…read more Driver does not carry business card, which is very essential. medical may pay for nmt. o return to riverside no ride supplied for 1 hr 40 mi. made many call. jordan put phone on voice mail. in the past also jordan dropping and picking patients. it is curb to curb, no ride sharing. NMT drivers are CPR trained, help patients in emergency also. general driver are not professional for patients and paid very less as NMT.

They tend to be late and cause you to miss your appointment. Not consist or reliable. The drivers…read moresometimes has crack windshield and talk on the phone,personal calls while driving. safety is and issue while riding with some drivers.