The team was great and took my mother in law from the hospital to her house. She is normally very…read morenervous but with this team she felt very comfortable and safe. They took very good care of her and she said this will be who she uses again. Thank you for taking care of her

Thank you for taking last minute transport request especially during the weekend. Staff was on time…read moreand very professional. I would definitely call them again for any transport needs

I used Buddy Pacheco and crew five months ago to transport my wife from Riverside to Rancho Mirage…read more- a memory care facility to another. He provided good communication and transportation for that two-hour trip, and so when I needed a transporter to move my wife from Rancho Mirage to St. George, Utah - a long 7-hr drive and potentially troublesome trip - I went with Buddy again. His quoted price was the most affordable, but based on his previous work for my wife and me, I trusted his ability to deliver her to me safely. He was very patient and flexible while working with me on payment and my changing move date. Before transporting my wife, Buddy took the time to ask me questions related to my wife's favorite comfort zones for a long trip: what was her favorite music, videos, snacks, beverages? Did she prefer stops at a gas station or rest stop? What was her favorite fast food restaurant? Based on my experience with dementia, I felt Buddy also had experience with patients and what gives them comfort by his pertinent questions. I had to choose a very early start time and he arrived for pick-up promptly at 0600 after having to make a drive over an hour just to get there. Communication was great. His drive-time was very efficient and timely, and I could tell by my wife's state of mind upon exiting his very nice transport van that she not only enjoyed the long drive but had made friends with Buddy and his crew...incredible. They helped me move her belongings into the facility's lobby before returning home. Finding the right facility was incredibly stressful. Transporting my wife safely across two states was just as important. I am very grateful for Buddy Pacheco's work and experience. I would use his service again. [Note: I knew Buddy took care of my wife when I saw the take-out bags from In-N-Out in his van...just like I told him that was her favorite fast food joint!]

My mother suffered a stroke two weeks back and left her unable to walk and with a last minute…read morefollow up appointment with her Doctor, I had no idea how I was gonna get her there. Enter Freedom Transport. They were the only service out of several I called that contacted me back promptly. Process was easy. I text where mom needed pick up and where we were going. Alyssa contacted me for details and was kind and compassionate. Even though it was extremely stressful for mom, I can't thank Urbano the driver enough. Not only was he patient and understanding he helped put my mom at ease with words of encouragement. He helped me with loading and unloading her and made an unfamiliar process to me easier. The price was better than others that contacted me the day after too. I will definitely be using Freedom Transport again in the future and recommend them highly. Big thank you to the entire team.

Called and could not get a ride for my friend.the driver said the ride wasn't long enough to make…read moreit worth it lol what a lazy ass get a new job then and the ride.. don't advertise in Temecula and murrietta if u don't want the work jack a

Used them twice last weekend to transport my mom (wheelchair) to my dad's funeral and also to his…read moreMilitary ceremony at the cemetery. Mark and Mannie were our drivers. They were right on time. So kind and really "compassionate". Also, the vans they used were immaculate. The whole process went so smoothly. We would definitely use them again. Highly recommend!!

i am a 86 plus patient. on 6/20 i was not supplied a NMT going to kaiser facility in corona…read more Driver does not carry business card, which is very essential. medical may pay for nmt. o return to riverside no ride supplied for 1 hr 40 mi. made many call. jordan put phone on voice mail. in the past also jordan dropping and picking patients. it is curb to curb, no ride sharing. NMT drivers are CPR trained, help patients in emergency also. general driver are not professional for patients and paid very less as NMT.

They tend to be late and cause you to miss your appointment. Not consist or reliable. The drivers…read moresometimes has crack windshield and talk on the phone,personal calls while driving. safety is and issue while riding with some drivers.