I want to take a moment to recognize Brian from Freedom Care Transportation. He has been picking me up since last year, after I had my stroke, and has been taking me to my dialysis appointments ever since. Over time, he hasn't just been a driver--he's been part of my journey. He has seen everything I've gone through and all that I've accomplished since then, and that makes his service even more meaningful to me. Brian is always on time, professional, and kind, but what truly stands out is his patience, compassion, and consistency. On days that aren't easy, having someone like him show up with a positive attitude really makes a difference. It's rare to find someone who genuinely cares about the people they're helping, but Brian does. I'm truly grateful for him and the role he's played in helping me get through this chapter of my life. Thank you, Brian, and thank you to Freedom Care Transportation for having such a dedicated and caring driver. Thank you, Brian. read more

Christian was patient and helpful with my elderly family member. We really appreciated the extra care. Highly recommend

Wonderful service when picking us up from Kaiser Ontario hospital. Our driver was very professional

They were able to accommodate a last minute request for the next day. The booking and payment process was very easy and I felt reassured. The driver was very professional and polite which helps in these situations. read more

From the start, the customer service has been amazing. Priscilla was so nice and answered all my questions. Drivers were very polite and professional. I was comfortable to know that my father would be taken care of and both technicians spoke Spanish which made it easy for my dad to communicate with them. Thank you! read more

We've been using Freedom Care for a couple of years now and I just can't say enough good things about them. They are responsive and reasonably priced and always reliable. But recently they showed just how much they care about us. With our dad needing a procedure that should've taken 3-4 hours and as it can it happen to tale 8hrs. Steve and Sandra stayed available and came back 3hrs after what was scheduled. When they told us that they weren't going anywhere until dad got home it was such a relief during a stressful day and confirmed our confidence with them. Never doubt the service and trust you will receive from them! read more

I can't say enough good things about this transportation service. They took my dad from rehab to his doctor's appointment and arrived right on time. The staff was kind, patient, and treated him with such care and respect. I even called afterward to ask about some paperwork. The woman I spoke to didn't immediately know the answer, but she told me she would find out and she actually called me back! That level of follow-up and professionalism means so much. As a daughter, it gives me peace of mind knowing my dad is in good hands. We truly appreciate everything they did and hope to continue using their service. read more

All the staff is polite and professional my mom uses them for dialysis and gets attached to the all the drivers. She knows all about their kids and spouses and looks forward to them picking her up. We also referred them to my aunt who now uses them. They take such good care of the elderly and treat their patients like family. I feel safe and trust them. read more

Saturday... Only available by appointment only... Not suitable for urgent assistance.

Staff answering phones need basic customer service skills. Person who answered was extremely rude! No mistake on the review, I apologize but I don't know how to send a reply to you. read more

This company is amazing with their timing and care we have used several transportation companies this company have never left me sitting for hours never made me late to appointments and the drivers are very polite friendly and caring Sandra and Steve are amazing so kind and caring love when it's them picking me up thank you freedom care for taking good care of dad and now me read more

Truly Caring and Reliable Company As the nurse of a patient they regularly transport, I can't say enough good things about this company. The drivers consistently go above and beyond to ensure my patient is safe, comfortable, and treated with kindness. They're dependable, respectful, and genuinely care--not just about getting someone from point A to B, but about the person they're transporting (as well as the caregivers). A special thank you to the owner Anthony, who truly saved the day by helping us with an issue involving our tank's regulator and still getting us to the appointment on time. I can see that hes in this business for the right reasons. This company deserves more than 5 stars... thank you to the amazing drivers we have dealt with --Norman, Carlos, and Brian--for their outstanding service. Also have to add that their vans are always clean. I highly recommend this company to anyone in need of trustworthy medical transportation. read more

Had the pleasure of meeting and being transported by Sandra and her husband today. I cannot say enough good things about this family and family business. They are so welcoming and friendly, they actually make you feel like part of their family. From Anthony to Norman to Sandra and her husband, it renews my faith that there actually ARE still nice people in this world. I am so thankful that I will never have to worry about who I will be using for transportation again. It will ALWAYS be Freedom Care Transportation! Thank you all again for everything! read more

The vans are clean. They were on time The drivers sandra and steve were very nice and helpful. The care was excellent read more

2024 December 09: Long story short, Freedom Care Transportation got me out of a pickle, last minute, short notice. Priscilla, Sandra and Steve worked together to help me move my disabled mother from Diamond Bar to Claremont. I was in tough situation and they made it better. I thank God for their hard work and flexibility. Mom is in a wheelchair and she was safe and comfortable in the minivan. I also rode along with Mom. They were prompt, professional and polite. The cost was reasonable at $170, considering that they went above and beyond what they agreed to do. I would use them again and I would recommend Freedom Care Transportation to anyone. read more

Freedom Care Transport has been God sent to our family to help with our brother who deals with dialysis 3 x a week . After experiencing a horrid experience with another service provider, we had the need to find a replacement service . After reviewing several services in the Rancho Cucamonga area, Freedom Care transport came across with manny positive reviews so I called and inquired of their services. Immediately, I felt relieved and assured that they were the answer to our prayers. They have been so so reliable , courteous and outmost professional and respectful to our situation with our loved one. So if you love your family member like we do and want them cared for with white glove top notch service, then this is the transportation service need to use. World class service for sure. Thank you Team at Freedom care transport for all you do. read more

Excellent in every way - office staff is extraordinary. Scheduling is easy. Drivers are on time and polite. Drivers Sandra and Steve were outstanding today. Thank you for a wonderful experience Freedom Care Transportation. read more

My mother-in-law is a dialysis patient and she is being picked up and brought home by a non emergency medical transport provider. We have had a number of company changed due to unacceptable service. Now, she is being serviced by FREEDOM CARE TRANSPORTATION, and we are very satisfied with the services they provide. They are always on time and call and inform us if there is any delay. Their drivers are very courteous, greets the patient with a smile in their faces and show how much they care. This is very uplifting for the patient. Hats off to your very good driver's and helpers. Keep up the good work and more power to your company. Thank you for what you do!!! read more

This company is by far awesome, if you want quality care concerning your love family member medical transportation as well as the patients needs and care, I would totally recommend this company, they are loving, patient, considerate, professional, well dressed, clean cut and well mannered, I totally recommend this company read more

Thank you so much for my transportation to my Holiday Lunch. Being a new amputee, some transport is so filthy and disgusting, you don't feel comfortable. Your van was neat, and clean very comfortable. Everyone I have spoken to in the company was friendly and helpful. Overall, a very enjoyable experience. Beatrice Carlson read more

Highly recommend Freedom Care Transport ! The staff is so nice and helpful, they made my dads wheelchair transport so easy! The van was clean and all new equipment. Thank you ! read more

I am so grateful I found Freedom Care Transportation.  Anthony and Norman were on time, friendly,  very gentle with my father. They never left our side. We live in a 2 story so they had to use a stair chair; pretty cool machine that made the ride down the stairs very smooth. I felt awkward to not have to lift a finger for my father while they were around. We rode in a beautiful and clean van, to and from his cancer appointment. My father thanked them several times himself so I know he was happy.  Thank you guys for your great service and professionalism. We will be using them again very soon. read more

Needed to schedule a transportation van for a hospital visit to the ER for my step dad. Due to the fact that he needed to be transported via a gurney, I wasn't prepared to schedule it for a same day appointment that was requested by his doctor. After some quick research I called Freedom Care Transportation, due to the fact they were veteran owned and operated. I spoke with the owner, Anthony D., and explained I was looking to schedule his services for same day appointment. Anthony was BEYOND helpful and assisted our family with the task and also helped navigate me through some unforeseen circumstances with the hospital ER. Thank You Anthony for all of your help! read more

Very nice experience with CJ and Norman.. they were kind and careful with the transport of daughter who was anxious .. couldn't have been more professional.. I would recommend this company!!! read more

I found FCT on the internet one day when I had an emergency and needed transportation for my mother-in-law. We had to transport her to the local hospital for an emergency procedure and couldn't do it ourselves seeing she's bedridden. I spoke with Anthony requested a price quote and if he was available the same day. He stated he was full but if I could do it within the next 30 mins he would come right down. I booked his services and I tell you he was here in 30 mins ready to go. He was very professional, his vehicle was clean and presentable, and took all Covid-19 precautions needed to make this safe for him and my family. He immediately took my mother-in-law secured her in the vehicle and they were ready to go. I met him at the hospital...again very professional took her in and make sure they had all the information needed. He asked what time he needed to be back to pick her up and I stated we didn't know yet. He told me to call him when we knew and he would come back and pick her. He transported her back to the house. He kept us informed as to his ETA for the hospital and ETA for the home. I have to say...we've dealt with several different services such as his and I00+% satisfied! highly recommend him to anyone looking for transportation services. Ever since we utilized his services, I've recommended him to several friends and business associated. Thanks again for your services! Tony read more

Hello, I just wanted to say thank you for transporting my Dad safely. They took thier time bring him in making sure that his arms were safely tucked in so his they wouldn't hit the door also transported him to his bed asking if they can do anything else awesome service! Thank you for being so caring. read more

Amazing service. I had a last minute issue so I couldn't take my father to dialysis and had to make a few phone calls. This was the second phone call I made and without hesitation they went last minute to transport him to the dialysis center. Anthony was amazing, thank you! read more

Thank you Freedom Care Medical transport. You were a lifesaver to me today taking my son from the hospital back to his care center. I will highly recommended your services. Thank you for all you do. Linda Lennick, Rancho Cucamonga CA. read more

Definetly recommend Freedom Care Transportation my husband and i are very pleased with This Companys Transportation service Anthony goes above and beyond with his service very Friendly, on time, reliable and he cares for his passengers Thank you very much for your Service will recommend to my friends and family members Thank you Thank you Thank you read more

This business is extremely professional. Anthony was very patient cordial and above all professional. He took my 84 year old grandmother to her dialysis appointment. He got to us early to make sure my grandmother was comfortable during transport. Thank you Anthony. I would recommend him to anyone that requires this type of service. read more

I needed last minute transportation for my husband who is in a wheelchair to a doctor's appointment. They quickly returned my call, verified they could schedule us, and got the appointment yet. Anthony, the driver, came to the door, qas early, pleasant to talk to, and made my husband feel comfortable. He was on time picking us up from the appointment, saw my husband wasn't feeling well and did everything he could to get us home quickly. He was amazing and we truly appreciated it. They were worth everything penny. read more

On Wednesday April 5th, my father needed transportation to his doctor visit. Freedom Care arrived on time , Norman was the professional who took great care of my dad's personal needs. My dad needed to be transfer in a gurney with the used of an oxygen tank and Norman took fantastic care of my dad, he waited very patiently till my dad was seen by his doctor. I highly recommend this service. Anthony the owner also took personal care to make sure everything went smoothly. read more

Very nice gentlemen assisted me on the phone. Although they could not help me because my mother is up 3 flights of stairs he was kind enough to tell me exactly what type of service to look for. I will definitely use them and refer them to anyone I know who needs this type of service. Kindness and help are greatly appreciated and ho a long way. Thank you read more

We had an amazing experience. Our driver Anthony was beyond excellent. Highly recommend. Best service ever!

I can't add the amount of stars that they deserve! If I ever need transport again, I know who I'm calling, and I recommend anyone that reads this to do the same. read more

FCT was awesome. I needed last minute transport for my disabled father in law who is in a wheel chair. I found this out at 8 pm the prior evening. This was the only company that provided me an option to message after hours. They actually responded to my messages and helped me coordinate a pick up for the next day, AFTER HOURS! They vehicle was clean and the driver was friendly. I will definitely use them again! Give them a try. read more

just wanna say thank you to Anthony the owner of this company. his very professional & have a good phone etiquette, answer all my inquiries & question. im hoping it'll work out with Kaiser.. thank you agaun Anthony for helping me out explaining all the things.. read more

With the current situation that is happening in the county/state. It is very difficult to find someone whom will transport and care for our residents that still need to be seen by their doctors . Not only is Anthony the owner from Freedom Transportation always on time. He is always available, and willing come take our pts to where they need to go with short notice. He is very polite and always has a smile but must importantly he is very patient with them and he does make sure they have everything they need, he takes his time and shows how much he cares. Not like some of those other companies that just like to bring the nurses snacks and pens,but when you call them. Their service is terrible. I definitely recommend Freedom transportation to transport our patients. read more

Just recently was recommended to use Freedom Care Transportation and I'm so very glad I did. Service was incredible. Anthony was on time, called prior to his arrival and was very courteous and respectful to my dad. Having family that served in our military, it felt good working with a Veteran owned and operated business. I will definitely recommend Freedom Care Transportation and will be using this service again. read more

If you want an honest and genuine company, call Freedom Care Transportation. I needed help with dialysis transportation for my dad who is ambulatory, but uses a walker. Anthony was upfront and honest with me and told me that there are more affordable options for non-insurance, private pay ambulatory transportation. He, of course, would love our business, but genuinely wanted to help, especially knowing that my senior parents are on a budget. He went through different options with me and I truly appreciate his honesty and taking the time to discuss these options. Sounds like an honest company to me! read more