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Lavista, NE

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3.0 (2 reviews)
Closed 8:00 am - 5:00 pm

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Mobility City

Mobility City

(4 reviews)

West Omaha

I would give it 0 stars. I rented a scooter for a day at the Omaha Zoo. The scooter was to be…read moredelivered sharply at 9:30 AM. I confirmed the delivery time the day before. At 9:27 AM I called and was told they were running late. Okay. 10 minutes later I got a call from the Caesar saying they had trouble at the store and they were going to the dump and would arrive in a while. I couldn't wait any longer, so I cancelled the delivery with both the store and the driver. We had a 2 and 3 year old waiting to go into the zoo. According to our agreement, I should have received my money back for non-compliance with the agreement. However, it also said if I cancelled they could keep 10%. I agreed to that. However, they only returned 50% of the money. The non-compliance was no way on my part or in breach of the agreement. It was 100% on the store. When I called this morning, I spoke with Obie and she was very indignant about the whole matter. I will leave it up to the credit card company to handle it. It a shame to take advantage of seniors and disabled persons.

Called this place to see if we could rent a wheel chair on a Friday and return on Sunday…read more Unfortunately we were told we had to return Saturday by 2pm and they are closed on Sunday. However, we were in town for an event and our aunt broke her foot and needed a wheel chair so we could attend the Berkshire event- the owner, Obie (sp?) told us she lives close to the store and could come meet us on Sunday so we could drop it off even though they are closed on Sunday. That is super kind of her and made our lives so much easier. We rented the wheelchair for $35 for the wknd. Obie made our trip more seamless. What a kind owner. Thank you so so so much!! Would 100% recommend!

Frontier Home Medical

Frontier Home Medical

(15 reviews)

West Omaha

I have used Frontier for my CPAP supply reorders for the last few years. However, I recently saw…read morehow much they were charging for replacement equipment when I had to personally pay for something - 5-10x vs. what you can get branded equipment for online! No reason for there to be this much mark-up, even if Frontier is handling the insurance paperwork. Seems like they believe they can charge whatever they want if it goes to insurance (and I guess they can), but it doesn't go to insurance for me so I get to pay very high prices the same as the insurance companies do. I would still work with them if not for the cost element, as their service has been OK; however, given they are so out of line with the market, I'll would recommend that you look elsewhere for replacement supplies going forward. This behavior is what causes medical and insurance costs to be so sky high for all of us! Also, they constantly call my mobile phone to try to get me to reorder, even if I don't need anything. I will say that the on-line reorder feature was helpful, and I did use it several times when I actually did need new equipment.

My grandma was told her custom made Wheelchair was completely covered. By the time we got the…read moreWheelchair she was using a walker so it just sat in the closet. This was late february or early March. Then in July we got a bill. We were told it wouldn't be made until insurance paid for it. The bill was made at the end of June and supposedly there is a 60 day return policy from when we got the chair. But the bill didn't even come in until after that. Then supposedly you can't return custom made stuff. The only reason its custome made is because she was shorter...they dont have anyone short on their client list or what. But we were told numerous ti.es we didnt have to pay for it and the bill didnt come until june. Such a crooked company​

Complete Access - mobilityequipment - Updated July 2026

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