I have used Frontier for my CPAP supply reorders for the last few years. However, I recently saw…read morehow much they were charging for replacement equipment when I had to personally pay for something - 5-10x vs. what you can get branded equipment for online! No reason for there to be this much mark-up, even if Frontier is handling the insurance paperwork. Seems like they believe they can charge whatever they want if it goes to insurance (and I guess they can), but it doesn't go to insurance for me so I get to pay very high prices the same as the insurance companies do. I would still work with them if not for the cost element, as their service has been OK; however, given they are so out of line with the market, I'll would recommend that you look elsewhere for replacement supplies going forward. This behavior is what causes medical and insurance costs to be so sky high for all of us! Also, they constantly call my mobile phone to try to get me to reorder, even if I don't need anything. I will say that the on-line reorder feature was helpful, and I did use it several times when I actually did need new equipment.

My grandma was told her custom made Wheelchair was completely covered. By the time we got the…read moreWheelchair she was using a walker so it just sat in the closet. This was late february or early March. Then in July we got a bill. We were told it wouldn't be made until insurance paid for it. The bill was made at the end of June and supposedly there is a 60 day return policy from when we got the chair. But the bill didn't even come in until after that. Then supposedly you can't return custom made stuff. The only reason its custome made is because she was shorter...they dont have anyone short on their client list or what. But we were told numerous ti.es we didnt have to pay for it and the bill didnt come until june. Such a crooked company​

This is a one man show. Bob Sackett is the owner. I gave him a $10,000 deposit to have a Stiltz…read moreelevator installed in my home. Prior to product delivery I had to cancel the order due to a health issue with a family member. Bob stated that I caught him off guard and that he'd have to sell something to get my money back. As of this writing, (almost 2 months after cancellation) I have only received $3500 back (he literally taped an envelope containing the check to the front door of my business). He still owes me $6500 but refuses to answer any of my calls. I have contacted the Stiltz supplier directly but have not heard back yet from the person that handles this type of issue. I'm speaking with an attorney tomorrow but wanted to warn others about this "company". Never EVER give him money up front for anything. If he claims he has to give the deposit to his supplier, make arrangements to pay them directly. Or better yet, find a different company to install your elevator.

We have had Complete Access install lifts in both the homes we have built in the last twenty years…read more Each time Bob was easy to work with. He responded quickly when issues came up. We have recommended Complete Access to other people without hesitation.

The only game in town for servicing a wheelchair van, so they know they can overcharge.read more

From the owner: Superior Van & Mobility is the nation's largest family-owned mobility dealer. We have locations…read moreacross the South & Midwest, each carrying a full line of new and pre-owned wheelchair-accessible vans, wheelchair lifts, scooter carriers, and adaptive driving equipment. We are a member of the National Mobility Equipment Dealers Association (NMEDA) and a participant in NMEDAs Quality Assurance Program (QAP), a recognition reserved only for the highest quality mobility dealers nationwide. If you are looking for honesty and the best experience when buying your next wheelchair-accessible vehicle, or adaptive driving equipment, look no further than Superior Van & Mobility.

Everything was seamless. April was especially helpful and kind. She has worked hard getting me set…read moreup with a new CPAP machine.

Had to jump through hoops a bit…read more But service has greatly improved. Five star professionalism and care.