Griffin used all of his resources to troubleshoot an intermittent fault with our AC. Net result…read morewas he discovered a faulty wire that kept us from having to replace an expensive circuit board. Great job Griffin!

Our short and all too infrequent vacation to PCB was about to be ruined by an A/C unit that was not…read morefunctioning. 96 degrees - Inside! we called All American A/C and Solomon came out quickly and got us up and running after 6:00 p.m., when we could find no one that's answer our calls for help. We are very grateful for Solomon's quick, courteous, fair value, and Vacation-Saving service. Give All-American a call!!!

I used Ridge Heating, Cooling, Plumbing & Electrical for a Summer Tuneup... WOW, I am so Impressed…read morewith the Service they provided.. I Give them 5 Full Stars. I recommend Ridge 100%... They will get all my Future Work for sure. Thank You for a service Well Done.

I used Ridge Heating and Cooling in my condo when a Thermostat was knocked off I called them to…read morereplace it the Technician told my rental guest that thermostat was not installed correctly it had been put over an existing wall plate and that is why it came off so easily . My issue was that Ridge A/C installed the unit and the thermostat if it wasn't done right why did I get charged $408 to replace it , I reached out on phone and email and did not get a response back

My AC unit just stopped running. Jim can out the next next day. He first checked out the inside…read moreunit and then found a burnt wire on the outside unit. He order the part I needed for the inside unit and also fixed the outside unit wiring and got me up and running in a timely manner. Jim and his son Josh were very friendly and respectful and I highly recommend them!

This man is a retired vet and an hvac stud! He knows his shit and he's the man. No unnecessary…read moreupselling and no bullshit. The best in town

They're friendly, fast and reliable . Highly recommend if you need your ac maintenanced or…read morerepaired!!

The transaction was very professional and they did as promised. I highly recommend using this…read morecompany.

Got up to a busted water heater, had hot water from the back of my garage to the street. The…read morescheduling staff was very cooperative in getting me schedule for immediate repairs. The person quoting the job was at my home in about an hour, the work crew came to install the new water heater around noon. The crew sent to replace my water heater was great. Did good work and were very easy to work with. Very pleased with scheduling and work. Appreciate their intention to meet my needs. The job did cost a lot more than I expected, I agreed to the quoted price because I needed the work done that day. Peaden was there, ready, willing and able to do the work.

Extremely Disappointed - Negligence and Poor Customer Service…read more I rarely leave negative reviews, but my experience with Peaden deserves to be known. During a regular maintenance visit, Peaden mistakenly sent out someone who did not have the correct certifications to handle an AC System Cleaning & Tune-Up, which I had scheduled. They later admitted they made an error in scheduling my appointment and sent the wrongly certified technician, which I did not know at the time. He failed to check my refrigerant levels. Within two weeks, my air coil froze because of a lack of refrigerant and the capacitor blew, destroying a unit that had been working fine before their service. With indoor temperatures climbing into the 90s, I felt pressured to proceed with purchasing a brand-new system through the same company. At that point, I did not yet fully comprehend how serious their earlier negligence had been or how directly it had caused the failure of my prior unit. When I later confronted them about what had happened, Peaden would only offer me a $350 credit, claiming they had already given me a $1,500 discount on the proposal. However, the proposal itself only shows a "Member Discount" and a "Next Available Install" discount with no indication that these were intended as compensation for their prior mistake, nor was any such compensation ever verbally acknowledged or communicated to me by the salesperson. I paid half of the $10,000 bill in good faith and tried repeatedly to negotiate a fair adjustment to the balance, since the early replacement was needed only because of their own mishandling. Instead of taking responsibility, Peaden ignored my email, one I sent on October 10, 2025, directly responding to their earlier message to me. This week they escalated the situation by sending me a "Formal 5-Day Demand with Intent to File Claim of Lien." This is how they treat loyal customers who trusted them and paid thousands of dollars in good faith. Their communication is dismissive, their internal accountability nonexistent, and their handling of this matter has been deeply unprofessional. I strongly caution anyone considering Peaden to think twice before allowing their technicians to service or install your system. A company that refuses to acknowledge its own mistakes and instead threatens its customers with a lien and accompanying attorneys' fees deserves to be publicly called out.