I used Ridge Heating, Cooling, Plumbing & Electrical for a Summer Tuneup... WOW, I am so Impressed with the Service they provided.. I Give them 5 Full Stars. I recommend Ridge 100%... They will get all my Future Work for sure. Thank You for a service Well Done. read more

From my initial contact with Ridge requesting information on a new A/C system to replace my old system, I knew I made the correct choice for my installer. I was given quotes and brochures on the system size and brand names they offered that fit my requirements. When the unit was installed it was very professionally completed by Bill and Jason within the time they estimated. They had the old one removed and the new unit running in a few short hours. The new unit is so quiet and easy to use with WiFi compatible technology. It's a wonderful upgrade to the quality of life at my house. Thanks Earl and to all the Ridge team for their great service and support. I HIGHLY recommend Ridge Air Conditioning for their great quality of service. Carl Smith, Panama City Beach, FL read more

Cameo came out to do our regular maintenance. She was amazing. She had a thorough knowledge of our system and was able to explain our problems and the solutions for them in a way that I could fully understand. So often the language that is used is more confusing than the problem itself. I really appreciated the time she took and the way she photographed it all and documented all she was doing. We were also impressed with her thorough understanding of how and why we had the problems we had. She was an excellent sales person for the suggested products. She wasn't pushy, but could explain what to expect and how it worked in the most understandable terms. Cameo sold us on Ridges Heating and Air Conditioning all over again. We signed the new family Plan for twice annually service calls and had the Air Scrubber installed. It was a terrific experience. Use them with confidence. Ask for Cameo if you can. read more

Our a/c wasn't working properly when we got home this evening, called Ridge Air and Jesse was at our house within the hour and had us cooling again within 30 minutes . Great customer service. Highly recommend this company. Rick and Rhonda Green Panama City,Fl read more

We have used Ridge for two projects at our home in the past 6 months. The first was the total replacement of an existing 20 year old system, and the second was a repair to the fan of the second unit.They we're very responsive, quick to provide a written estimate with alternate systems for the new unit, and spotted the fan relay problem and repaired it on the spot for the second system. The costs were very reasonable and the workmanship was excellent. I highly recommend them. read more

Great service. The technicians were respectful of me and my home. They completed the installation in good time. I have used them for 35 years and have never been disappointed read more

I was charged by Ridge for diagnosis, nitrogen testing which Ridge's owner said was necessary to find a suspected leak, and refrigerant. The diagnosis was never completed. Nitrogen testing appears to have been unnecessary and failed to find the leak. The refrigerant I was charged for was wasted, as Ridge repeatedly added refrigerant to a leaking system without first finding and correcting the leak, in violation of proper practice and Federal Law (CFR Title 40, Chapter 1, Subchapter C § 82.154 a)), which reads as follows: "Venting prohibition. (1) No person maintaining, servicing, repairing, or disposing of an appliance or industrial process refrigeration may knowingly vent or otherwise release into the environment any refrigerant from such appliances." Contrary to that prohibition, Ridge said it was necessary to let the system leak down to be sure there was a leak. No invoice was provided until after I paid the bill over the phone in the mistaken belief that the cooling problem in my rental property had been corrected. After receiving payment, Ridge failed and refused to complete the diagnosis that was paid for, to find or fix the problem, to respond to my emailed request for information, or to refund the money that was paid in the mistaken belief that the problem had been fixed. When I complained, the owner said I was rude and demanding, appeared to imply that I was the cause of his failure to resolve the cooling problem, stated that he would do no further work for me, and that I should find another company to try to find the leak that Ridge charged me to find, but couldn't find despite ample opportunity. At my request, two other companies then quickly found leaks in the system at nominal cost, and the system was successfully repaired. Due to my misplaced reliance on Ridge, my long term tenant moved out due to the lack of cooling, costing me thousands of dollars in rent losses to date. read more

While I was out of town, my A/C drain backed up. My wife called Ridge on a Sunday night around 8 they came out and took care of things at that late hour. The charge was very reasonable for that time of night on a weekend and my family was cool again before they went to bed. Greatly appreciate Ridge's outstanding service, which is always the case when it comes to Ridge! read more