Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I

Great service, very responsive and reliable. Recommend to my family for their appliance repair…read moreneeds.

Dryer got fixed and provider arrived on time. he happened to have the correct part in his car and…read morewas able to repair the dryer. FYI the dryer is stacked (and I gave them a heads up before he came, which I don't think he had received) so he needed to use my ladder. But he got the job done!

L & K was recommended by my home warranty after 3 companies failed to comply with their contract…read moreservice. I was without an oven since July 25th. L&K was the the 4th company sent by home warranty. Well finally a company that was professional and communicated. The technician was Jacob and he did a very throughal job with locating the problem. He ordered my part and he repaired my oven in less than a week. Jacob is a nice respectful and honest as well as professional young man. I would recommend this company.

Every appliance service I called wanted to make me an appointment weeks away, no regard to the…read moreemergency we were facing. Hank, the owner responded and informed us he was near by and would stop by to check our Whirlpool fridge. Within about 30 minutes he had diagnosed or problem and began an immediate search for parts. A refrigerator that is 6 years old may not have them available unless you are well versed in the appliance business. Experience is hard to beat. By Monday morning early (he must never sleep) he was at our house with part and we were back in business. Very reasonably priced and would recommend him to anyone!!!! He responds to emergencies!!!! Call him first and it will be your last call!

Fridge stopped cooling one morning; I am not a technician, but tried to test out some of the items…read moreI could to determine the problem. Came down to compressor or relay switch. Contacted this guy and left a voicemail detailing my problem (we live 10 mins from his business). Texted me at 7:30am Saturday that thunderstorms typically short the motherboard, unplug it for 10 mins and it should be good. Not sure where he got the idea that a thunderstorm was related, as we had no rain whatsoever when the incident happened. Texted him back and told him I thought it could be the compressor, but not sure. Said 'Ah well then its typically not worth fixing, buy another fridge'. Never came to see what the problem was, never took the time to ask questions. When I pointed out sarcastically 'Well thanks for taking the time to at least come and look at it', he says seems like I did a good enough job of diagnosing the problem myself. Unprofessional (as stated in other negative review on Yelp and elsewhere). Don't waste your time or money on this bum.

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

Dave fixed my refrigerator and did a fantastic job. I like the fact he is very honest man. I also…read morerefer him to my friends and family.

This company was supposed to fix my range for Thanksgiving…read more After reviewing the issue he ordered parts. Being pressed for time as he was so busy during the holidays I actually agreed to do the repairs myself if he would just get me the parts. Well I got most of them and was told the last part was on back order. I never heard back from him. This was several months ago. After recieveing no communication I had to reopen the warranty claim. He then pulled a no call no show for the second claim...I had to contact the warranty people again and they thankfully gave my claim to an alternate repair company...bad business most definitely wouldn't recommend.

Whirlpool dryer not heating. So a call to Mike and my problem was solved quickly, efficiently, and…read moreprofessionally. A great value for money spent. I hope I don't have a reason to call anyone about my washer and/or dryer, but if I do, I will certainly call Mike again. It was a pleasure.

Definitely recommend Mike D's. I was able to get an appointment within a couple of days and they…read morearrived on time - actually called and asked if they could come a bit early. They were honest about the needed repair work and cost. I ended up replacing our washer (not repairing) and their service charge was very reasonable. I would definitely call them again.

I'm just going to be honest here. I actually work for this company. I know we are told "employees"…read moreare not suppose to post reviews, but I can't help it. I have been in the repair business for close to 30-years. I previously worked at Mr Appliance of Durham/Chapel Hill. For close to 4-years. I left that job because of the price hikes and overall customer satisfaction. Corporate America can really take you to the "ringer" when it comes to repair folks. I think everyone knows this. Enter in Pro Appliance. I have been working for this company just shy of two months. In the almost 30-years I have worked, I have worked for numerous companies that just didn't care about anything but "$". Facts! I have never worked for a company with as much integrity as the people that work here. That's just being honest. I will tell you this, stay away from Mr Appliance of Durham/Chapel Hill. You WILL be over charged for your repair. That's not to say "every" Mr Appliance is the same way. Just know, when you're dealing with "corporate" America? They care about "$". Pro Appliance has a good reputation because of the traditional way customer service is down. Period!

Today we had a Warranty Service on our ZLIne Built in Refrigerator, the problem being replacement…read moreof the main circuit board. We have always requested Pro Appliance for any of our warranty or service work on our appliances. Reed Howell has done our work for the past three years and I cannot recommend him more highly. He is prompt, courteous, transparent, and explains what he found and what the repair will entail. He is a dedicated professional who cares about his customers and their satisfaction with his work. I will recommend Pro Appliance in general and Reed Howell in particuler for anyone needing honest, fair, and proper appliance service. Oh, and a shout out to Ginger, the pleasant voice at the other end of the phone. Kudos to Pro Appliance, LLC!