Very nice, clean place. Food is very good. Family member is there for rehab, highly recommendread more

The facility is decrepit and dirty. The second floor smells of nothing but urine. I worked in…read morehospital settings and have never smelled any care unit, long term or otherwise that smelled this disgusting. Also, they disregard patient rights, catering to family members with ill intent. On their cameras, if they have them and had they paid any attention, they would see a family member horse collaring a patient. Yet they cater to this person, and isolate the patient against their will. After speaking to the Ombundsman of the Center for Aging, Veterans Affairs, my attorney, and my father's VA advocate (whom the facility and the family member used as a scape goat to deny the patient's rights) all told me this was illegal. They deny patients the opportunity to speak to or see their family members based on the wishes of the power of attorney. As I said, this is illegal based on the information conveyed by ALL the above sources. They have also taken incorrect notes regarding calls of the patient. If they can not take proper notes, how could their charting POSSSIBLY be done accurately and correctly? Charting is the way in which a facility covers their ass and ensures patient safety, i.e documenting medication, baths, incidents, etc. If they fraudulently note phone calls, what should we expect from their charts? They don't have the common sense to note that more than one phone may be under a single cell phone account. My father was denied calls from me, his daughter, because my cell phone number is under my mothers account, his ex wife. They did not, however, note the number was not my mothers which they easily could have, as I left them my phone number, and my step mother has my telephone number. So, duh! Also the halls are lined with equipment which according to several oversight agencies this is considered highly unsafe and is not allowed. However, patients in wheel chairs find it very difficult to move through the halls. Apparently, this facility has a very high fall rate as well, which is no surprise. Emergency services would struggle to navigate the halls in a code blue situation. Of course, its likely the nursing staff would take a while to notice that someone had stopped breathing since while I was there a patient was yelling for over an hour and a half because they were sitting in filth. NO ONE HAD CHECKED ON THE POOR LADY. We had to seek help ourselves. The facility is falling apart. Light fixtures hanging, wall paper hanging... The excuse? COVID. COVID was years ago. Come on. This place should be shut down. I also wouldn't feed a dog the food they feed their patients. The nursing home business is quite lucrative so this is very indicative of how their administrators and directors feel about their patients worth. This facility should be shut down. Dying here, neglected and alone, are people's family members, Veterans, loved ones, HUMAN BEINGS! ROSEVIEW SHOULD BE ASHAMED OF THEMSELVES. Can't wait for the Department of Health to get involved.

Hampton Ridge was totally deplorable and vile. They never had toilet paper in my husband's room…read morenever had paper to dry their hands. I had to bring it in from let him fall three times and would not take to the emergency room or get him medical attention to see if he himself which it turned out that he did they left poop in a plastic bag with my husband's sweats as retaliation for my complaining about he was receiving a physical therapist brought him back to his room, telling him he could not lay down. That's why he was so lazy because he spent too much time in my husband has dementia and if they knew anything there, they would know they sleep about 18 out of 24 hours a day with dementia they are untrained and unskilled and just vile deplorable most of the time the food wasn't even recognizable to distinguish what it was

Unprofessional and disrespectful interview experience. The interviewer was incredibly rude. This…read moregave me a poor impression of the facility's leadership and work environment. I do not recommend applying here. I attended an interview here for the CNA role. I had met with Donna in HR.

I first went to Kessler on Lakehurst Rd Toms River NJ a year ago needing rehab for knee and hip…read more Returned again this September 2025 after a fall. Pelvic fracture and shoulder pain. i am able to return to work, with PT continuing. From the girls you see at the front desk to all therapists they were always a pleasure to see. To name a few, Kelly, Cindy, Dana, Anthony, They were the ones I personally had. My grandson had Chris for a torn ACL. (12 yrs old). He was excellent. (I'm sorry if I omitted anyone). From observing them working with other people I could see their great skills. I have referred many people to Kessler and I will continue to do so. Thank you everyone. Kathleen Pelliccia

My husband husband was diagnosed with Parkinson's disease in 2003. He must've had it for 10 years…read moreprogressing within one month of going to this location. He can jog a little his handwriting has come back. He can feed himself. He listens to music. He does everything himself now before it was like a progressed overnight. He was in the hospital and inpatient rehab. It was terrible. It just progressed in two months and then now I have my husband back. Parkinson's is evil. We're gonna have good days and bad days but with the help of Kessler's, it's more good days.

If you care for your loved one, do not send them here.My mother was at this place not even a week…read moreand there were numerous problems every day. It was always an issue getting someone to take her to the bathroom. She would ring the buzzer and wait most times 45 minutes. They put her in a diaper after we asked them not to and spoke to the nurse. The nurse said we needed to bring the necessary supplies so she wouldn't have to wear a diaper. I then informed her the supplies have been in her room for two days and you guys put them in there. She then promised it would not happen again but they still left her in a diaper which caused a huge sore on her backside. I found 2 different pills on the floor and one in a cup. One of the medication's round up being my mother's congestive heart failure pill. The nurse then told me and my sister that she could not give her another one because as far as she knows, she already gave it to her. Most of the nurses were rude. They broke her phone and tried to convince her not to go to the hospital when she was shaking like a leaf and white as a ghost and couldn't breath and after being at the hospital for only three hours she ended up needing 2 blood transfusions. The administrator was made aware of these problems and reached out only to ask me to take down the bad review I put up. I then asked for me and my sister to sit down with him and go over everything that happened which he did do. and then had probably about an hour and a half meeting, trying to explain every single situation that happened every single night, including a nurse, screaming at my mother, not allowing her to go to the bathroom and also screaming at me and my sister, when we called to the point where I was up knocking on the door from the facility at 5:30 in the morning trying to make sure my mother was OK .We asked him to look into who broke her phone and everything else that was done to my 80 year old mother. all he keeps saying is that he's looking into and can I please take down the review. And he said his staff needed "better hospitality" and he was working on that.

This place is a death trap. Do not let your loved ones go there for any reason. There are too many…read moreissues to list here and the owners don't care. The problems start at the top and when the heat gets turned up they just shuffle the administrators to a different facility. I unfortunately found out the hard way. They have an F rating with the NJ Depart of Health. You can go to the website and read the details. https://healthapps.state.nj.us/facilities/fsFacilityDetails.aspx?item=NJ61537

The care here isn't great at all. Dr orders are not followed and when you ask about that they never…read morefollow through. The rooms are dirty and the bathrooms are worse. The floors are never cleaned and there is always trash for days all over the place. Here are pictures of one of the bathrooms! REMEMBER TO LOOK AT FACILITIES BEFORE YOU PUT YOUR LOVED ONES THERE!

My Aunt was there for over a month. They do not do the right thing. You have to be your family or…read morefriends advocate if they are unable. People don't go out of their way anymore. I gave 1 star because it wouldn't except zero.

Antoinette {Toni} Murray: My home, beautiful , clean,…read morefriendly, safe, peaceful and comfortable. I can practice. my religious beliefs. provides fun games, swimming, exercise, music and dancing, cocktail parties, movies, housecleaning and good meals. Also provides bus trips for shopping and health care.Sorry about the stacato form of writing but this is what my happy life here consists of. Going, doing and living in my beautiful. sunny home. Life here is precious. Thank you Jesus

My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

Hip replacement Everyone in this building was wonderful to…read moremy wife She has been there a few times each time better then before Thank you to all John kovar

my 88 yr oldmother was in encompass for 11 days in Toms River location for a broken hip. It was an…read moreexcellent experience. the PT Maggie and the OT Lara were excellent. they pushed my mom and were caring and helpful. the Dr on staff Dr A is warm and available as well as for us as a family. Highly recommend them!!

Immaculate facility. Open and airy. Lots of light and windows. The staff is amazing. Everyone…read moreis very welcoming and actually know and care about the residents. The dining areas are comfortable and clean. The food is excellent. There are plenty of activities, game rooms, fitness center and beautiful courtyards to enjoy. No need to ever be bored or lonely. Residents are happy and well looked after.

This was my mother's place of residence for the last 6 years of her life, and it was a nice…read moresituation. The price to get in isd a bit steep, but the living arrangements, food and activities are above average. The staff is very friendly and helpful.

Complete Competent Care is a very professional and helpful company. Currently my mother in law has…read morehelp from them and we have nothing but high praise to whom they send and the time they take to vet anyone they send so quickly . They assist with our insurance questions and guide is in all the right directions. My father-in-law was cared for in 2022 and the exceptional care he was provided and the communication we were provide all the time was a tremendous help.We were in a health situation in our own family that also needed our attention and Donna and they staff took over everything and went above and beyond during a transition of care takers during the holiday season and they completely understood all that was needed. Sharon, Donna and all of the staff go the extra mile dealing with all kinds of situations. We strongly recommend them to anyone that needs care.

This agency is amazing. We hired them for my Aunt. Only been a few months but the care and…read moreassistance she is getting is above and beyond. The owner and the staff so kind courteous and professional and listened to my aunt and me as to what her needs are. I highly recommend this agency. They are also by the book as far as all state requirements as well. Even the nurse that came to evaluate my aunt was so thorough. KF

I.ve been getting PT for a number of years at this place…read more Very nice staff,profesional ,helpful. Place is clean and welcoming,one feels like being among family! Great care!Thank you

This is my third time using the services of All-care and for the third time I find them wonderful…read more They are concerned. and conscientious about the progress of their patients, as well as respectful of their opinions and their time. This time I worked with Cat. She was the complete professional, her demeanor and professionalism provided a sense of confidence and safety.