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    Complete Care

    1.0 (8 reviews)
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    Chandler Hall Health Services - Studio Apartment

    Chandler Hall Health Services

    4.0(4 reviews)
    12.9 mi

    Negative two stars. Terrible facility. It's so understaffed that staff are sometimes unable to…read morerespond to calls or are so overworked they forget. Communication with the staff and management is so poor that haphazard is a generous description. The facility is shabby and the rooms run down. The residents are all warehoused daily in a common space with a TV. They are largely unresponsive. Staff hand washing is suspect...our resident got c-diff and had to be rushed to the hospital. Requests for diagnostic tests were not relayed, not performed, and/or the results not communicated. The office staff was always disorganized and harried. Our patient was not prepared for doctor visits, despite the staff assuring us they would be. Don't place your loved one here.

    AFTER MY SISTER HAS BEEN AT CHANDLER HOSPICE I'D LIKE TO UPDATE. MY ORIGINALLY "MIXED" REVIEW…read more My sister was admitted to the hospice facility last week and was very happy with the accommodations and the staff. Physically, the facility is beautiful, clean, and roomy. There are outside patios, bird feeders, nice views from patients' The food is delicious. It is quiet, and quite homey. The staff and volunteers have been wonderful, professional, helpful, and eager to get the patient exactly what she needs 24/7 In particular we have been impressed with my sisters nurse, Susan, who is the consummate professional. She is compassionate and one of those rare professionals who is a good listener. "Being heard" is the greatest gift one can give to a hospice patient. I don't know all the names of other staff, but everyone I have met has been compassionate, helpful, patient, and kind. If you or a loved one seek Hospice Care, Chandler Hall is first rate. My sister loves and trusts her physician.

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    Chandler Hall Health Services - Memory Care Private suite

    Memory Care Private suite

    Chandler Hall Health Services - Corner unit with updated kitchen

    Corner unit with updated kitchen

    Chandler Hall Health Services - Sign

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    Laurel Brook Rehabilitation & Healthcare Center

    Laurel Brook Rehabilitation & Healthcare Center

    1.9(30 reviews)
    10.8 mi

    A SH!T HOLE FROM H*LL This place needs to be shut down…read moreimmediately. Do not EVER send anyone here! The staff is completely ignorant, belligerent, inept, careless, and downright malicious. My medication was administered wrong nearly every single day, the PT and OT was virtually nonexistent, the aids are the scum and scourge of the earth, the nurse manager LIED to me in what became an actual argument about x rays my doctor needed, and whether or not I should have had the foley that was a medical necessity. The food did not meet my dietary requirements one single day, and was otherwise uncooked, soggy, cold, and inedible. Elderly patients are left to sit in the filth and scream and cry all day and night, for help that never comes. Aids are supposed to be trained to know how to help a non-weightbearing patient from bed to commode and back, but not only are they completely inept, they are belligerent and unwilling. Worse still, patients are left to wait 30-45 minutes for anyone at all after ringing the call bell, then whoever comes in, stays only a few seconds, then leaves the room. One nurse was more concerned about going to wawa, than getting my medication. I had to sit in my urine after a bladder spasm, for TWO HOURS because the aids were watching a football game, and one wanted to go on break. Then I was yelled at for asking for help again. On another occasion, an aid named Shmeeka,hooked my foley catheter to the statlock on my leg wrong, then screamed in my face when I told her it was incorrect. Another time, after she hurriedly put me back on the bed after using the commode, she left me with the tube wrapped around my other leg, and hooked the bag to the opposite side of the bed, causing it to pull excruciatingly. She was also completely unwilling to empty the bag until it was completely full, which does not allow drainage, causes very painful bladder spasms, and causes UTI. Of the two months I spent there, my foley was only flushed twice. One aid named Mica and whoever was helping her, mocked and belittled me while helping me use the bedpan, then when I spoke up for myself, they left me trying to balance on it, with stool inside. After that, she no longer helped me get washed up, and my mother had to come and take over. Every single night, ALL night long, the staff is out in the hallway talking at a sonic boom, laughing, and watching TV at an ear bleed level. After suffering a traumatic rape as a teenager, I made the staff aware th a t I did not want men in my room alone with me. This was continuously disregarded, and one of the male nurses I was assigned, named Faith, came in my l room not long after me asking him to leave, and asked if I wanted my suppository. I was confused and told him I don't take any. He insisted, I said no. He said he was going to check, came back, and insisted again. I said no, and had to spend the rest of my time there with a PTSD I hadn't had in years.Not only was it highly suspicious that he wanted to give me a suppository I do not take, but the mere idea of a man doing this to a woman, a woman who had to repeatedly explain the private and traumatic reason I did not want to be alone with men in my room, is not only malpractice, it's disgusting, intentionally damaging, dangerous, inexcusable, and a VIOLATION of patient rights. On addition to all of this, the PT manager wasted half an hour of the very little time and opportunity I had to recieve PT, with unsafe, ignorant, and illogical demands that showed she knows absolutely nothing about patient safety or physical therapy at all. Another PT staffer named Amy did the same, and repeatedly made very insulting comments about me in front of everyone in the gym, then accused me of lying about it two days later. The OT therapist repeatedly told me to get into the wheelchair or commode on the left side of the bed, the side I am disabled on, and have very little mobility, even though she was told by her boss to help me transfer on the right side of the bed. My time here was a clusterf@ck of personal violation, gaslighting, unhealthy, extremely painful, unsafe, unsanitary, mentally, emotionally, and physically traumatic conditions I repeat, this place is a SH!T HOLE OF EPIC PROPORTIONS. Do NOT PLACE ANYONE IN THIS GODFORSAKEN MONEY-GRABBING, DISGUSTING, POS, H£LL PIT.

    I went to visit a friend that is here after a stroke. I'm most surprised how unclean this facility…read moreis. I expected so much more from this type of place. The staff was friendly and seem to enjoy their jobs. For the most part, the equipment and beds all need to be updated. Paint is needed on the walls. This place needs a good upgrade.

    Photos
    Laurel Brook Rehabilitation & Healthcare Center - This was the menu when I asked what was on my Dad's plate. Sounds pretty good.

    This was the menu when I asked what was on my Dad's plate. Sounds pretty good.

    Laurel Brook Rehabilitation & Healthcare Center - They don't even replace trash cans. This was in my Dad's room.

    They don't even replace trash cans. This was in my Dad's room.

    Laurel Brook Rehabilitation & Healthcare Center

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    Complete Care - skillednursing - Updated June 2026

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