The hotel is advertised as a historic landmark and seems charming at first glance, but within the…read morefirst few hours, left me disappointed and I wished I had booked something else. However, it got a bit better later, mainly because the manager was really great with the way she handled matters. I would give the place a 2 starts and her attitude and work ethic a solid 4.5 starts. Overall this averages out to 3.5 stars. First the disappointment part: In my opinion this is not worth the price it definitely left a lot to be desired in terms of quality of rooms. Our 2 room suite had broken furniture in the living room, bathroom and the sliding door between the room was broken. The bathroom window curtain rod was broken and actually came apart and fell down while I was showering with rusty nails falling in tub. There was no walk-in shower which might be okay but the tub was also not cleaned well and a bit rundown. For people traveling with kids or lot of luggage, please be aware there is no concierge service/bell boy or carts, there is also no way to disembark from the car with luggage before parking. Parking is a walk away, so be prepared to walk with luggage. There is a valet service which will help out at extra cost. The room service ends at 9pm. On the first day, the customer service was not good. We got more "No" than "Yes" from the front desk but the customer service improved next day and the hotel manager was really great (Henrietta) which made up for the first day and drove me to give it a 3 star review). We requested a roll over extra bed/mattress. I don't have a comparison of the quality of this in other hotels but the bed we received was like a hospital bed and very uncomfortable to sleep in. The suite faced the front road so lots of traffic sounds and road sounds through the night. The redeeming part: The hotel manager was super helpful and understanding when we expressed our concerns. She saved the day for us, upgrading us to a bigger suite for the next night. While we ended up having some issues there as well, she was sincere enough to remit us one night's stay due to all the issues. Note that the suite we were upgraded to was historic and beautiful. If you like the haunted history associated with this hotel, this would be the suite to book. We did not experience any spooky stuff but the charm and age of the walls and the medieval castle feel was enchanting enough. The suite was surrounded by beautiful gardens and fountains. It was lovely. Overall,beautiful, historic place with charm and a bit of intrigue but I don't think the pricing per night is a reasonable fit for the quality of the rooms and services offered. The rooms could use renovation and modernization without impacting the historic quality and architectural elements. Better staff training to ensure all staff are courteous and passionate about customer service, better upkeep/maintenance, pest and insect control and longer hours of room service /dining would be great. Great manager, thank you Henrietta for your professionalism and service, your attitude and saved the trip for us.

The hotel is exquisite! I can already see a marked improvement since change of ownership. The staff…read morewas friendly and helpful in a executive way. Exactly the kind of service one would expect from a world class historic destination. Leah at the check-in desk was professional and personable. I would return to the Mission Inn again and again just to receive the care and perfessional service Leah provides. Mission Inn is better because of her. Chris G.

Everything is amazing The rooms the museum tour…read more All the art that is inside Front desk gave us an upgrade Coming back soon

The tour was very informative and interesting. Highly recommended that you took the tour if you…read morelike to know history of Mission Inn. I really enjoy seeing underground areas, antique and collectibles which are not available to regular guests. The current price we paid was $45 for adult and $15 for kids. I think it should be complimentary for hotel guests but I guess one time pay is ok ($120 for 4 of us.) The tour was about 45 minutes and it had free champagne and apple cider at the end. The tour guide team was very nice and friendly. They made the tour fun and entertaining :)

My go-to taxi for airport rides 24/7. They are friendly, punctual, and fair priced. Great service…read moreevery time and I will continue to use them.

I had a great experience with Mike! He told me the time he would arrive to pick me up and how long…read moreit would take to get to my destination. Along the way, he reassured me that we would get there on time and we did. If you're looking for a reliable and professional service, then give a call to Royal Taxi Cabs Riverside.

What a stellar lady! If you're looking for a more personable experience too or from the airport,…read moregrocery shopping or just to safe on the road to an event as opposed to regular ol' uber or a taxi...... LOOK NO FURTHER. I had the time of my life chatting with Joan. She was personable , listened to my needs and was also full of energy, amazing stories and humor that had me in stitches. Reasonable pricing as well. Don't miss out on spending some alternative quality commuting, that you deserve, with Joan's private driving service. Happy new year!!!

Joan saved my life yesterday. At the last minute she provided her services while I was at a medical…read moreoffice. She was prompt and friendly. Definitely recommend her as a driver.

I used Transit Van Shuttle on May 11, 2022 from Canyon Lake to LAX returning May 17,2022…read moreThis is by far the best transportation service I have used in the valley Very professional driver that allowed us to sit back and enjoy the ride with no stress. I would definitely recommend Transit Van Shuttle for your trip You can look forward to a reasonable price with a courteous punctual driver and a stress free pickup and drop off . My family and I travel often and getting to the Airport in traffic can be a nightmare. Thank you for the great service

Horrible service. Very unsafe and aggressive driving. Would not recommend this business!read more

Excellent service! Edward was nice to talk to but the limo service is top notch. This is the best…read morelimo service in town. I spoke to my chauffeur about my legal problems and he referred me to AA MOBILE LEGAL SERVICES and thank you Edward. The drinks were always ice cold and restocked between stops and the vehicles were clean. I prefer the Sprinter vans and the brand new Cadillac Escalades. Thank You Perfect Limo for another perfect time.

Excellent service! They arrived right on time, were incredibly friendly, and very professional. I…read moretruly appreciate their attention to detail and great attitude. I'll definitely be recommending them to all of my friends and family!

Tried calling the number and someone answered, stating that it was the wrong number, so don't use…read morethe number, it's the wrong number.

I just took this taxi service in the morning to get to an important event. I called the night…read morebefore and booked it without any problem. In the morning I was picked up at the prompt time. Driver was really nice and was easy to talk to. He told me the cost up front when I booked it, and it was honored when I paid. I would take this taxi service again if I were ever in the area.