We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating. What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients! read more

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my 3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence! read more

Big C's Charter Service - Bus at pickup! - Bus Tours Near Me - Rancho Cucamonga, California

Excellent experience from the beginning to the end. Clarence was responsive when I contacted him on Yelp, and was so professional and accommodating to our needs. He always responded in a timely manner to our email requests and provided the utmost care and customer service for our half a day business charter of 16-18 people. He had competitive pricing and was the best value and we would definitely use him again. He arrived early was thoughtful and his attention to details was unmatched. Highly recommend you won't be disappointed! read more

we had a great ride with 27 passengers from our scout troop with Big C. Our driver was very kind and even stopped for lunch on our way back to the airport. it was the best ride I've ever had! Id recommend Big C to anyone traveling in a big group. read more

Clarence was absolutely amazing, my favorite vendor of the wedding for sure. Great communication, follow through, accommodating and a joy to work with. He confirmed a couple days ahead, and notified when he arrived at the venue, early I might add, and exceeded my expectations. I even got texts from the wedding guest speaking highly of the crew. Highly recommend! read more

Clarence was wonderful! Communication was excellent, and he was early for all of our group meeting times. Bus was super clean and comfortable! Highly recommend his service! read more

I had the pleasure of working with Clarence for a large event we were hosting. I spoke with several other bus operators but I wanted to ensure our guests would be well taken care of, traveling in nice vehicles and treated as 'guests' not simply bus passengers. I wasn't feeling confident we could accomplish that goal until I made contact with Clarence. He was great from the very beginning. He clearly had exceptional guest service and his busses were beautiful! Our challenge was to transport 1,000 guests from a parking lot across the freeway to our venue. This was a 4 hour event and there was road construction along our path of travel so there were several challenges to contend with. Clarence met with me and drove the pathway to determine the fastest and safest route. We had a couple changes throughout the planning process and Clarence was very accommodating. He made multiple trips in advance to ensure a smooth experience the day of. I'm happy to report the actual transport went very smoothly! The fleet of busses Clarence brought with him were immaculate and the drivers were so professional and polite. I highly, highly recommend Clarence and Big C's Charter Service and look forward to working with him again soon! read more

Big C's Charter Service - So professional with great customer service! - Bus Tours Near Me - Rancho Cucamonga, California

My nonprofit organization needed a shuttle service for a formal evening event and Big C's Charter Service was beyond expectations! the actusl bus was impressive--besides being spotless inside --and out! Mr Hilton looked like a billionaire's personal chauffeur! Dressed in black & white--tie as well, he personally got out and assisted those boarding the bus and at the door to help them out! The interior seating was roomy, very luxurious and definitely fit our formal evening event. All those who rode Big C's Charter bus (the 27 passenger one) were highly complimentary. I absolutely will only use Big C' s for future events and definitely recommend to other groups or parties. read more

Big C's Charter Service - Clarence the owner and our evening event's very professional driver. - Bus Tours Near Me - Rancho Cucamonga, California

We needed transportation to LAX for a family vacation. Big C's charter provided us the best service we have ever had. Coach was clean and shiny. Our driver Chris was the best ever. As for my family we will be using Big C's charter again. Thank you Clarence for the great service. read more

Just wanted to leave a review of how awesome Big C's Charter Service is. I reached out asking for a special tour for my colleagues and I and got a response within minutes. I received many friendly reminders and even a quote on the same night. I requested about 5 other quotes and did not get a response from anyone else. I was ready to book it until I got notice that we were canceling our tour through my workplace. I would definitely consider using Big C's Charter Service. Thank you for all of your assistance! read more

I have dealt with many transportation companies throughout CA and the level of cleanliness, quality, and professionalism was impressive and appreciated. Hands down, Big C's Charter Service is one of the best Charter companies in California! We had the privilege of having Big C, himself, as our driver and he made sure we were well-informed and taken care of. The ride was smooth and safe! Also, his prices are beyond reasonable, especially considering how extraordinary the service is. When I booked for another event that had to be cancelled, Big C was understanding and flexible. I will be booking with Big C for all my events moving forward. read more

I am truly pleased to be able to give Big C's Charter Service 5 stars! I was organizing a huge global sales meeting that required different transportation needs throughout the week. This includes airport pickups, sightseeing tours and shuttling participants from hotels to restaurants to the office. In between all of that, there were some last-minute changes, and additional routes but Clarence was pleasant, professional, and accommodating. He was early on his pickups and provided excellent service. In addition, he was always responsive. As an event organizer, one of my pet peeves is not getting return phone calls but Clarence always responded either with a call, text or email. I never worried about the transportation and that says a lot! He made us look good with our visitors and that's huge in my book! We will definitely call on Big C's Charter for our future transportation needs. read more

We used Clarence's shuttle for our wedding and I have nothing but good things to say about the service. He and Willie provided amazing service to our guests. It was pouring rain yet he drove safely and was very prompt. Thank you for the amazing service! read more

Big C's is a professional service that I recommend for commercial transportation. I have known the owner for years and I texted him because our flight got cancelled out of Ontario Airport and had to rebook for John Wayne. The Suburban was clean and the driver Chris was AWSOME! Big C's is so much better than Uber or those airport shuttles where you share and have several pickups. Thank you!!!! read more

We booked with Big C's Charter for our wedding day transportation and we could not be anymore happier and satisfied with the service they provided. Wedding Day: 7/19/2019 Service: Very friendly, kind, professional and courteous, he made us feel like family and always made sure we were well taken care of. His little assistant made sure we were always hydrated (he deserves a promotion). Bus: The bus was fully loaded! Very clean from the outside and inside. Awesome sound system that easy connects via blue tooth. Overall: Highly highly recommend Big C's Charter Service, 5 out of 5 stars!!! Clarence thank you very much from the bottom of our hearts, a wedding day can be very stressful at times with all of the moving components happening all at once, but having you transport us made our day more enjoyable. Thank you once again and God Bless. Ps. Shout out to the little man!!! Transportation route: 1) Church - San Bernardino 2) In n out - East Highland 3) Photo Location - Redlands 4) Reception Venue - Moreno Valley read more

Big C's Charter Service - Bus Tours Near Me - Rancho Cucamonga, California

Big C's Charter is A1 with service, comfort, time, and cost. Very comfortable bus, reclining seats, WiFi, super stereo sound, plus a lot more. Clearance was on time for both of our pickups, and was able to handle all of our bags. We really appreciate his service, and highly recommend him. Thanks again Big C, you will hear from us again. read more

Big C's Charter Service - Heading to board a cruise. - Bus Tours Near Me - Rancho Cucamonga, California

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Big C's, charter service is amazing! From the very first contact, Clarence has been nothing, but punctual and timely, and his replies. This company has been great to work with, their prices are very competitive, and the entire operation is extremely professional. I look forward to working with Bid C's charter service for a long time. If I had had any issues, I would share it here, but there were no problems - at all! read more

Full transparency, I didn't end up booking with Big C's Charter because the specific needs of my party were such that I needed to go with another charter company, BUT! The other company I found was as the result of a referral from Big C's when they realized that their particular fleet would not be the most effective option for my party. That is truly conscientious customer service, and I am so incredibly grateful to them for the kindness and the referral. On the day I have an event that DOES fit their services, Big C's will absolutely be my first call! read more

Working with Clarence was a true pleasure! I organized a group dinner and needed transportation. Clarence ywas responsive, answered all of my questions and offered superb communication! Clarence arrived early, and was waiting for our group. Clarence is professional, organized and our transportation was spotless! I will definitely use Clarence for my needs when I'm in Burbank! read more

Clarence is punctual, professional and kind. Definitely will be doing business with him again!

Excellent from start to finish!!! Our company had a team offsite to see the Dodgers play the Cubs and we needed to find transportation for the day's festivities. I Yelped and came across Big C's Charter Service and what a find it was. From the first email to our last contact, he was on top of everything. The quote took minutes and we finalized everything in less than a couple of days. The bus was clean, cool and stocked with waters for our thirsty bunch. We arrived in no time and the ride back was flawless. I grabbed some cards because I know if the need arises, I will be calling him again! Great charter, great service! Thanks Clarence ;-) read more

Big C's Charter Service - Black Angus Steakhouse Team Outing Dodgers vs Cubs - Bus Tours Near Me - Rancho Cucamonga, California

Clarence and his team are top notch! The communication is flawless and they make sure they get you to your destination safe and on time. This was really important to me with planning a wedding and having so many guests, and Big C's Charter Service did not disappoint. I highly recommend them and will continue to use this company for every occasion! read more

My experience AGAIN with Big C's Charter Service was nothing less than EXCEPTIONAL! Once I needed local transportation service, there was no hesitation to call Clarence for his availability. His responsiveness is always timely. During these Covid times, it's still a challenge to find venues for large parties. Clarence offered suggestions and was patient as I finalized our itinerary. Twenty-one ladies traveled in style in a beautiful white bus. Clarence professionalism and gentleman's gesture made our evening more enjoyable. I know there's many charter services to choose from, but if quality, professionalism, and service are important to you... LOOK NO FURTHER! Mr. Clarence, the ladies of Wine Me Up_Social thank you for the safe travels and the consistent service you repeatedly provide. I will be in touch soon for our next destination event. read more

WOW! Clarence, the owner of Big C's Charter Service is absolutely outstanding! He recently handled the transportation for my daughter's wedding, and it was not easy.... we had multiple sites, a few unexpected challenges - and he could not have been better. If you're looking for professionalism, gorgeous shuttles, timely responses, perfect service and support, Clarence and Big C's is the vendor for you! A special shout-out to you Clarence for helping make my daughter's wedding so wonderful. And, for making my life easier!! read more

Oh my gosh - Clarence to the rescue! Calling Clarence the kindest and most generous man is an understatement. He truly saved the day at my friend's wedding. Here's the story... It is the night before the big day. We find out that there is an issue with the shuttle we thought was booked via the hotel... in that it wasn't going to be available for us! Guests had already been informed that there would be shuttle service, so we had to think fast. We jumped to Yelp to look for a solution and quickly came across Big C's Charter Service. It was already past 8pm, so I wasn't sure anyone would pick up when I called... but Clarence did! Despite his already jam packed day and busy schedule, he was able to accommodate our needs last minute to help the couple getting married. On the actual day, Clarence came on time and safely brought guests from the venue back to the hotel. His shuttle was CLEAN, LUXURIOUS, BEAUTIFUL, and all around perfect for our needs. However, what makes this business special is Clarence. You can really tell that he is proud of his work and passionate about his customers. I highly recommend him to anyone looking for this type of service. Thank you again!!! read more

We have used Big C's Charter Service on two occasions. We have found them to be superb! Big C's Charter provided executive service in an executive bus. It was modern, clean, and looked liked a new motor coach. The driver was professionally dressed and exhibited courteous demeanor. They were very flexible and arrived ontime and got us to each location on time. It was an excellent experience and we look forward to traveling with them again. From now on it's only Big C's Charter Service for us! 100 Black Men of the Inland Empire read more

Transporting people to and from the wedding venue was looming large as a big problem in the weeks leading up to my daughter's wedding. Most of her guests were from out-of-town and didn't have a car, plus she had to deal with getting her entire bridal party to and from the wedding venue. She wanted everyone together, and it was looking quite bleak for a little while. It was so frustrating dealing with the "free" service being offered by the hotel we were staying at. They put all sorts of limitations on what they offered, so my daughter elected to see what else was available.... and thanks to Yelp, she found Big C's Charter Service. (I think "Big C" is actually Clarence, the driver.) Well, we couldn't have been happier. It was a very nice, clean, comfortable, AIR-CONDITIONED and BIG bus, which transported wedding guests and the bridal party to the venue..... and back to the hotel, 6 hours later. The driver was extremely nice, he was on time, everything went without a hitch, AND we didn't have to deal with the hotel and their confining, problematic transportation. Plus, the price was very reasonable. It was such a relief to know that we had one less worry thanks to Clarence and his bus, and everything about it was top notch !! I don't know when else we would need their services, but if we ever do, we will be calling Clarence for his wonderful service !!! read more

Big C's Charter Service - Bus Tours Near Me - Rancho Cucamonga, California

Always professional, clean and timely! Great service that we have used for multiple years.

I found Big C's Charter Service on Yelp! a few months ago. I was looking for a 25 passenger bus for a St. Patrick's Day Pub Crawl in Rancho Cucamonga for our Firefighters Pipes & Drums Band. I am extremely grateful that I found Big C! His party bus is extremely clean, very comfortable, great sound system, and a smooth ride. Plenty of storage in the back. But anybody could have a clean vehicle. What makes the real difference is the people that run a business. Clarence was very easy to communicate with, very friendly, and a very easy booking process. On the day, he was 30 minutes early, greeted all of us in our party. Well-planned routes to our seven destinations. Was very accommodating, had a great rapport with our entire band. I trusted him explicitly with our personal belongings left in the bus during each stop. Needless to say, we were all VERY happy with his exceptional service at a very reasonable price! Don't try to book him for St. Patrick's Day though.....he is OURS for every March 17th from here forward!! read more

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Wonderful experience from start to finish. Reliable and friendly communication, smooth & safe driving, easy in & out of Dodger Stadium. The bus was clean, comfortable & luxurious reclining seats! The AC works really well even in the heatwave. Will definitely be using his services for our next corporate event. Would highly recommend to colleagues & friends. read more

We used Big C's Charter Service for a Game Day at the Rose Bowl! He was on time, professional, and so easy to work with! We had specific directions to get to the "tailgate" meeting spot and he got us there perfectly! Looking forward to our next party so we can use him again! And... his sound system ROCKED!! Thanks Clarence! read more

Big C's Charter Service - A great time had by all on Big C's Bus! - Bus Tours Near Me - Rancho Cucamonga, California

I cannot say enough good about Clarence and Big C's Charter Service. From the moment I first reached out to every detail of the 3 days we used the shuttle we were taken care of. The charter bus was clean and modern, Clarence picked us up on time and the entire experience was great. I was in charge of transportation for 12 people and their golf clubs over three days. It was smooth and enjoyable to be picked up, safely driven and dropped off at each course without a single worry. I wish that I could always be picked up, driven and delivered to my destinations by someone as nice, courteous and professional as Clarence. Total class act. read more

I HIGHLY recommend Big C's transportation! First, we used this shuttle service for our wedding. We wanted to ensure that everyone was safe between venue and hotel. So from the moment that we were talking about the arrangements of transportation, he was helpful and the most accommodating. When I spoke to other companies, there were going to charge me for a block of hours, required an absurd minimum of hours, didn't have as incredible of a shuttle, or as personalized service! The emails we exchanged were quickly responded and this was a relief to planning the wedding. When the day came, the best thing is that he actually arrived early for our wedding which allowed for me to get a short shuttle ride to the venue. He was so flexible with making sure that we were looked after that it gave me such comfort. I couldn't think of another company that would have taken such great care of my friends and family. I will surely use Big C for anything in the future. I'm such a happy camper! read more

Booked Big C's Charter Service for round trip transportation from El Monte to Las Vegas and had the most excellent experience for my 30th birthday! From the very beginning working with Clarence, it was the utmost professionalism. Payment for the trip was easy and I received my invoices promptly via email. Clarence was the most affordable option with top of the line service! Day of the trip and Clarence arrived on time and ready to help all my guests get their luggage onboard. My group watched a movie and listened to all our favorite music on the way out to Vegas, making for a very entertaining trip! He had coolers and it was such a breeze to enjoy our drinks once on board. We were able to stop wherever we needed to use restrooms, felt safe, secure, and comfortable the entire trip. The seats were great with lots of room on board and reclining seats! The stereo system was on point, and TVs so you could watch from any seat. Closer to Vegas and the hotel, Clarence got us through traffic, and crowded areas with ease. For our return trip back, he was patient, and got us all home quickly! He had a positive attitude the entire trip and always worked to accommodate my group! The way back, he had to sit through an entire trip of my group belting out our favorite songs. He helped with getting all of our luggage (we packed heavily) and He was such a pleasure to work with, and I'd definitely book him again for any transportation needs! read more

Big C's Charter Service - Bus Tours Near Me - Rancho Cucamonga, California

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This is as good as it gets for a charter service. From start to finish Big C's Charter was on point and exceeded our expectations. I booked a charter for my 40th birthday celebration and a tour of some wineries in Temecula. From the beginning when I reached out to Clarence, he was very responsive and fairly priced. The charter bus itself is super comfortable with leather seating, fun lighting, lots of leg and head room, and he also provides ice cold water. It's also very clean and you can sync up your own playlist and he keeps the temperature very comfortable. The bus seats 28 people. You can bring your own food and drinks on the trip and there is also plenty of room for a small cooler or cooler bag. Clarence arrived on time and actually stayed later than agreed to while still keeping with his reasonable rates. While we were visiting the wineries, he was also very responsive when we needed to leave and he dropped us off practically at the front door, which was very much appreciated. He also made a couple of stops on our way when we needed to use some facilities and after our trip, we had to meet up to retrieve a left-behind item, and he was more than helpful. Overall I highly, highly recommend this charter service. You can't go wrong with Big C's. I would book another trip with Clarence in a heartbeat. read more

This review is way overdue!! They were part of the transport for my wedding. Very professional, communicative, will use again when I get a chance!! read more

Big C is an excellent service and value. Highly recommend they are true professionals and feature very comfortable ride.

Very amazing and accommodating. Flexible and open to our last minute changes. I will definitely be working with Big C in the future and will be spreading the word to my colleagues. I was skeptical due to previous experience with another charter company. Big Cs exceeded my expectations and are now saved in my favorites for our team's next road trip. read more

I've used this bus company multiple times, and every time the customer service has been AMAZING. I love them so much that I decided to contract them for a 4 day trip to Northern California. Chris was my driver, and he exceeded my expectations of how well that trip could have gone. I work for an educational program which mean most of our trips are field trips and it's so refreshing that the drivers make it a point to ensure our students are comfortable. not only is their service great, but they also allowed us to use purchase orders! NOT EVEN THE BIG CHAIN HOTELS ALLOW US TO USE POs. I know the inconvenience of a PO and I'm so thankful they were so willing to take on our trip regardless. read more

Terrible customer service. Clarence rushed me into a decision, told me there was a 4 hour minimum and wanted to charge me extra hours for time I wasn't using them, which I understand is standard procedure for most charter companies. When I requested to only hire them 4 hours he immediately told me he was going to cancel my reservation. He was rude, condescending, talked down to me, and tried to force me to hurry up and book with them before I was ready to make a decision. Not sure what friends they have lying for them on yelp and giving them 5 stars, but I would never suggest this company be used to anybody. Clarence - you need to take a class on proper customer service etiquette. read more