I've been going here for 2 years, and they care about their patients. I love the staff.read more

Our Mother was a resident at Paramount Senior Living at Polaris before her passing. Moving her…read moreinto the facility was the greatest decision our family made. The Team/Family (Lori, Hannah, etc.) at Paramount are so sweet and caring. Always had my mothers care as their top priority. I would HIGHLY recommend the Paramount Senior Living at Polaris community for anyone looking to care for their loved ones.

My mother was in the memory care unit at Paramount (Polaris) and I was impressed with the facility,…read morequality of care and overall experience. She seemed very happy there and the staff was attentive and loving. I highly recommend this facility.

if you need a script filled...make sure you call 2-3 days ahead of time. I called the morning (when…read morethey opened) and again mid-afternoon, only to be brushed off; being told 'we have sent the message'. I was on a time frame, only to be dismissed like I haven't been a patient for more than 7 years

Dr. Fitch is knowledgeable, patient and thorough. The best family doctor my family has ever had!read more

I couldn't disagree more with Robert's review. I have been involved with Eden from the beginning,…read morein fact I was Eden's first client. My experience has been nothing short of phenomenal. The staff, from the top down has shown me more compassion, caring and general concern for my well being then any organization I have been involved with. Not only did I have staff checking in on me at home but the principals of the company would also take the time to call during off hours to check in and ensure I was doing well and was happy with the services they were providing. The staff and owners work tirelessly for their clients, driven by a passion and understanding of how serious the illness is that their clients suffer from. It pains me to read a negative review from someone who's experience was so short lived. The people (staff, owners & clients) that make up the Eden experience are unsurpassed. Eden is a no brainer if your sincerely looking for recovery. In closing, I am so grateful I was guided to Eden. As a result I have access to a support network 24 hours a day that GENUINELY cares for my well being. In my experience "The Eden way" is made up of compassion, sincerity, understanding and most importantly a Love for helping those of us suffering from a deadly disease. Thank You for caring so much, E

I tried to get in at Eden when they were just starting, and due to complications with their phone…read moresystem, I got frustrated and stepped away. This past week, I decided to give them a call and try again. I left a message and missed the first return call, so I had to try again. The second time Angela immediately called me back. She was very polite, and set me up for an appointment the following Monday. Please be patient during your first visit. It can take up to 6-7 hours to do your assessment and meet with the psychiatrist. Remember, sometimes we have to go extra lengths to get the recovery we want. This is a newer business, so they are still working out some bugs, but after you meet with the psychiatrist things are smooth sailing. There are some really great people who work here, and they seem to be very serious about recovery. To the person who wrote the first review, I really hope you find the recovery you're searching for. So many addicts are so full of entitlement, they feel like everyone treats them bad because of who they are. Get over yourself. Sometimes we have to go to extra lengths for our recovery. I'm giving Eden 4 stars and I already gave them my suggestions. They aren't big enough yet to have someone attending incoming calls, and I get that. They will change that when they grow. They also need to work on speeding up the initial appointment. I arrived at 2pm and didn't leave until 7:15pm. I spoke to another patient who said he arrived at 12:30pm and didn't leave until 8pm. Finally the last suggestion was a change of location, which they are actually working on. Right now they are way up off of Sawmill Parkway. The new location will be closer to downtown. In closing, it was all worth it to be here in this program. Great professionals who are addicts like us that have many years of clean time. I'm looking forward to my next group meeting tomorrow. The process to get in may not be the smoothest, but it is worth it to follow through.

Tyler leonard sent me billing information about reimbursing my money.. September 5th and it never…read moreshowed up back in my account. He refuses to take my calls or return my emails. So I definitely wouldn't recommend this company or ndassesments they work together and neither one refunded my money so there's got to be money problems. Besides the lack of communication amongst them. Brian Davis Trevor and Tyler have only caused me a headache and glad that I didn't need them need them...and I'm not in any legal trouble or court system.

I was tasked with completing a SAP to return to duty for work in 2020 Directions counseling got me…read morein quickly and helped with navigating getting back to work. 4 years later an issue arose with my return to duty paperwork and the team here immediately returned my calls and gave me all the support needed to get these issues cleared. I greatly appreciate the help and support given and would recommend them to anyone.

This is a large facility with lots of parking, that's free which is nice. You have to check in as…read moresoon as you walk in the building which is usually a breeze. I am going here for PT and so far I really like my physical therapist, but I am waiting to see what my experience is life when I complete therapy in 12 weeks to give my 5 star review. The physical therapy facility is clean and there's tons of machines. I don't think I have ever seen a facility so equipped to treat a variety of physical ailments. Everyone at the front desk has been nice and helpful which a plus as well.

This facility was on the ball! There was close and free…read moreparking. We were greeted nicely as we walked in and my day was explained to me as a patient and my husbands role was clearly explained too. He was set up to get text messages as I travelled through the process and he was able to stay me a lot. They checked on me regularly and were kind and efficient . I felt very safe and like nothing was left to chance, no step left out. My husband was very impressed with the Starbucks coffee machine so we included a picture of that. Free in the outer waiting area. I could find nothing out of place and having experience in healthcare , I know where to look. A plus review .

I met with the team and they promised me that they would work with insurance to get me the best…read morerate. They told me iI was covered by insurance so I accepted treatment and for 3 weeks paid the copays that they told me I would owe. Later, they told me that I was not actually covered and they force me to pay the rate, after I accepted and signed a treatment plan. Sounds like a preadotry practice of Bait and switch.

I brought my teenage son to this counseling center because he had expressed suicidal thoughts. We…read morehave no health insurance we are self pay and pay cash 100% in full for every medical expense. After paying an initial $170 for the assessment we were assigned to a counselor. Our 2nd appointment the counselor came out 15 minutes late, never even acknowledged the fact that she was late and promptly brought him back out at 11 o'clock. 10 minutes into his appointment I step into the hallway to take a phone call and I see his counselor leaving the kitchen with a cup of coffee!! After the appointment my teenage son comes out with a piece of paper she had him draw a picture of how he feels. She printed off a sheet of paper from the computer from 2017 that talks about mindfulness meditation. He told me she did not talk much and he had to produce most of the conversation. He told me he didn't want to be mean but he thinks this is a complete waste of time. Upon learning all of these things I called the office to express my concern. The administrator talked to the counselor and the counselor completely made up a lie and said that she kept my son 15 minutes passed the appointment since she was late. That is completely false. I know this because after her being late then seeing her in the hallway during his appointment I decided to check my watch to see what time he came back. 11:02. Also her office was down the hall from the waiting room I was in. He had to close the appointment walk out of her office, out of that waiting room, down the hall and into the sitting area I was in. She did not come get me at the end of the appointment to see if I had any questions or concerns or even if I wanted to reschedule. She lazily sent me an email asking when the next time we can schedule. 2 weeks prior to this appointment I had to call and reschedule an appointment I had due to financial reasons. I did not want to cancel the appointment I was simply requesting to or move it 2 days later. I understand policy is policy and they charge $75 if you do not cancel or reschedule 48 hours prior to your riginal scheduled appointment. She Charged me That day for $75. I found out today the reason in the computer for my cancelation was I "overslept my alarm". That is the most ridiculous thing I've ever heard in my entire life!! First of all I have 3 children, all of which are in school. No way am I actually in bed at 11 o'clock in the morning, certainly not over sleeping my alarm. That kind of thing has not happened to me since I was 17!! I have never written a bad review on a company. I am so incredibly frustrated with my experience here. Absolute lies coming from professionals. Drew puts a timer on her clients and just tries to rake every single dollar she can get out of you. Stay away from Drew, she only sees dollar signs and certainly her quality of work is not $140 per hour!!

I was researching psychiatric nurses here in Eugene, Oregon after seeing the clinic on Psychology…read moreToday. They advertised as being in Oregon but this is actually an Ohio based clinic. I was ok with that as we are doing virtual appointments but I thought it was a little odd that they are advertised as being in Oregon. I go through the online forms and fill most of them out. Then I see that if you take any controlled substances that you will be drug tested and you will pay for them! I am 48 years old and have been med compliant my whole life. I am prescribed one controlled substance. I've been on it for years and all it takes is one look at my prescription history to show that I've always been compliant on it with no issues. I don't appreciate being treated like a criminal because my brain doesn't work correctly. I don't do drugs, I don't drink. But when a clinic called Gentle Psych treats us like criminals it's just not cool. I just want to warn people, especially folks in Oregon.

Highly recommend. The providers are well-versed in the practice of understanding and helping to…read moreimprove mental health. The entire office staff has been extremely punctual with communication and flexible on my appointment needs.