What a shame walked in one employee on phone helping a customer, other lady at counter ran to…read moreback. I know she seen me, just didn't want to do her job. After 5 minutes guy on phone 2nd call and lady yells you got another call from Southgate Ford. Quite a lively conversation in back 2 ladies getting paid for nothing. Now a 2nd customer lines up behind me WTF, after another minute I Yell loudly towards the back can we get some help up here. The guy slams down the phone and says I'm mutil tasking take you down here. No f'ing way I left went to Lincoln Park location walked up to counter helped right away. This happened at 2:50 pm Thursday 5/16 /24 , district manager needs to watch tape and FIRE the 2 ladies getting paid and not helping customers.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They were pleasant the moment I walked in the door. Also were very accommodating to all the issues…read moreI had when I came in.

From the owner: Phil's Auto Parts offers a wide range of auto parts and resources, including delivery services to…read moreshops in Southgate, MI. We proudly serve customers from the Metro Detroit area and Southeast Michigan.

Excellent customer service that goes above and beyond the ordinary. Make sure you stop by and ask…read morefor Sean (store manager).

Great customer service, didn't have item I was looking for, but called the warehouse and had it…read moreshipped before the holiday. Felt like I was in a locally owned store.

Mr Cook was the best! My Jeep battery was dead and he tested it to make sure it was actually dead…read more Not only did he make sure to find the right size and type (he had to run to the Jeep 3 times) he then swapped out the battery for me!!! Sooo much cheaper and more enjoyable than going to the dealership!

when i walked in i was immediately greeted by the workers they asked if i needed anything i asked…read morethem if they could help me with a few lights on my car the worker thomas told me they would have to look at it first and he looked at it while odis sold me my lights thomas took the time to actually take my head light out to put the new one in and as i waited inside odis had a nice funny conversation with me they were both very nice

What horrible people! When someone is looking for a job in that industry, and they're serious and…read moremotivated to do so, YOU DONT LAUGH IN THEIR FACE!!! I almost bought a car there once, and I've considered going back because my first experience was decent (not great though) but after this? Never again will I support such rude inconsiderate people....

Maybe it's because there's something about cars that calms me down. I love working on them…read more Learning and fixing things DIY style. So this is probably the best place and one of the cheapest place to find used parts for your car. $1 to rent a wheel barrow. Bring your tools and you're ready to go hunting. Just go through rows and rows and rows of cars that they have on the lot. We were looking for wheels and a rear hatch switch for my chevy blazer. The wheels were pretty easy to find. $40/wheel is a very good deal. Specially when I'm just swapping the tires out for winter treads. The switch was a bit harder to find. I felt like we searched each and every one of the same car or similar til we found one that has the clips still intact. Anyways,, for less than $200,, I walked away with a good switch and four rims for my chevy blazer, and I'm definitely a happy camper. I'll probably be coming back again next time for other items. I really feel the happiest when I'm doing things that give me a sense of accomplishment in the end. Specially when doing dirty man stuff like ripping parts off and putting it back together in your car. And for that,, I truly do appreciate you Taylor Auto Salvage. Thank you for reading my review. I hope this helps.

Need more 92-00 Honda Civics and Crv! Also need to install…read moremore cameras do to vandalism of vehicles and people breaking off door handles so no one else can get in the cabin unable to release hood latch on most foreign vehicles due to greedy disrespectful customers!

I live in West Virginia and had a hard time finding a part for my 2009 Jeep Wrangler Rubicon. Not…read moreonly did Holbrook have the part, the customer service was the BEST!! Specifically * Nate* he was AMAZING and so helpful and responsive. I highly recommend this business.

hass sold me a bad transmisoon after he sweared the transmission was tested. paid $2000 dollar…read more after install I had a bad 2&3 gear. called back talked to nick and hass, he had me and my mechanic text him over 15 codes. After the back and forth blame game I sent my car to another shop which confirmed a bad transmission. I called back same run around to send pictures of the same codes. A solenoid is not an electrical but mechanical. never once tried to offer a solution, refund or anything. I wouldn't buy anything mechanical from this place. Ironically, the one good review for the ford escape, is the same guy that sold me the bad trans. Stay away from this place

There's two type of car guys. The one that just drives the car, and the ones that knows the car. I…read moretinker with mine, and I happen to be the "how hard could it be?" Guy. So if something is a miss, I would be the guy who DIY styles the problem. If I gave it my best and I couldn't do it. Then off to the shop I go. I like recycling, I am a firm believer that if you can find parts for cheap,,, WHY NOT? Specially when it works. Anyways, I was in search of a rear wiper motor for my chevy. I called them up on the phone, barked the parts what I was looking for and quoted me $25 for the exchange. Total noob of me, I didn't know that if you exchange the bad part for the good part, they'll give me the motor for $25. Well, it ended up costing me $30 instead. Which is still very cost effective since a new one would set me back $60 - $75. Anyways, I got the part, paid for it and gave me a reciept. The guy at the counter told me that if I brung the bad part back in with the reciept, they would refund the $5 back to my credit card, which is AWESOME!! I can see myself coming back here in search of stuff to satisfy my inner grease monkey. Yes it's in the rougher part of downriver, but for some reason I was perfectly safe. I even walked outside my car, my feet actually touched pavement and walked from my car to the door. I'm disappointed I wasn't mugged or shot or any of that sort. Weeeeee!! Hooray for man stuff!

They are so amazing that not only they put the mirror on for me but they had the right one and…read morethey're so extremely friendly.. And they have a cute little cat that's so friendly and full of energy I will definitely be using them again and again and again thank you

The store is always clean and the staff is friendly and helpful. They also assist in at least one…read morecharity drive every holiday season without recognition by providing spare boxes to pack toys in.

Little kid behind register grabbed the wrong serpentine belt and gave me the wrong directions to…read moreput it on. The belt ended up too big so I had to take it off and get the right one. When I went back inside he told me they closed at 9 so I rushed to put the correct belt on just to find out they were open until ten. Horrible service no apologies. A huge waste of my time!!

I grade harshly on parking lots, parking lot layout, parking availability & a few other things. So…read morewith that said, onto the review: I was happy to hear Napa was moving to a location with a larger parking lot, only to be let down upon trying to find a parking space. The parking lot is overrun by Crunch Fitness people! Even as I was pulling up to shop at Napa, a guy in gym gear was exiting his vehicle in the last available, front door parking space, to the Napa store. And as expected, he went to Crunch, next door down. This is going to make me go down the street to Advance from now on. I prefer Napa over all other chain auto stores but this was terrible. Sorry Napa, you need to do something about this, otherwise my future sales will go to those who offer better parking availability.

What a shame this mega corporation can't get the online inventory properly posted for us consumers…read more Been a customer 30 years. Mostly purchase from your competitors since they have a solid inventory online. So I ordered 4 items only shows ready for pickup today at Romulus location. I go by 4 hours later Mitch tells me nope don't have one if the items, so damn sad. He checks his computer says Westland and Dearborn all in stock, funny your online customer page shows need to be ordered. I ask him to check Southgate, sure enough has it all, he gives me a print out of order now canceled. Absolutely exciting experience with Edward at Southgate, after telling him your inventory system SUCKS. He happily took care of my order. Now why do I need to call your store to check inventory, I hate talking on phone. Fix your system like NOW, hire someone from Advance or Autozone that has properly entered inventory system. Your loss cause I just refuse to call. Give Edward a raise he rocks.