I have been a customer of Hussein and Hasan for many years…read more They're good, honest people. They earned my confidence through never trying to rip me off, reasonable pricing, sincere advice, and flawless quality of work. I know too well how mechanics abuse your wallet, This is the place that doesn't. Good luck trying to find another. I will never take my vehicles anywhere else.

Sam and Tony are amazing, hard working, honest gentleman. They fixed my car very fast at a…read morereasonable price and I've never had another problem with my car ever since. I would definitely recommend people to come here. It's worth it.

Returned from an overseas trip to a dead battery in my van. I was able to charge up the existing…read morebattery and drive to AutoZone. The service I received was excellent. I had my new battery and was back on the road in less than 20 minutes. I will extremely pleased.

I was there the other day I was helped by a guy named Lucas I believe and another middle aged lady…read moreboth was very friendly good customer service and was very helpful installing my window shield wipers and overall a friendly customer service experience

Good service and the guys won't charge you for anything you don't need. Then going there 2yrs. and…read morehave zero complaints about them.

I love it here! They are always so kind and up front, and I love that they give me a bottle of…read morewater and air freshener. They do good work for a good price. I won't go anywhere else!

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

Have only been to this location once a few years ago, and it was a mess, disorganized and the…read morepeople who worked there had that "why are you bothering me" attitude. Rude and unhelpful are understatements about how I was treated. Wa told I should own an "American car" when I inquired about a certain part. Needed a specific part yesterday for a brake job I was doing in another car, Toyota/Scion to be specific, and this was the only place in the area that had what I needed. It was like walking in to a different store. Super well organized, all products were easy to find, and the me store manager was very friendly and helpful, and she made the experience to notch. I will continue to give them my business moving forward if this is the new normal. Prices were fair and selection was great.

They won't return an item if the package has been opened. We…read morepurchased the wrong headlight and didn't realize it until we took it out of the package. Tried to return it, even with a receipt and they said we're stuck with it.

Very polite and helpful staff, no issues at all, good experience, I'll definitely be back and would…read morerecommend to friends.

My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

This place is the reason a ZERO star review should be available…read more After verifying part availability and price several days in advance, and again on the morning I was on my way there, I drove 40 minutes to pick up the parts. I was told to "have a seat, he will go get the parts" when I arrived. I told them they should be ready, I arranged this days in advance, but they didn't have the parts or didn't have them ready. I waited for 15 minutes before I had to leave (without the parts) and drive ANOTHER 40 minutes back to work. So I wasted an hour and a half of my day and a lot of gas for nothing. They told me I could pay them first and they would ship me the parts (without inspecting them, they were interior pieces that needed to be in good shape). Absolutely not. This was my first time doing business with them, and it's also my last. They lost any trust I would have given by wasting my time and money. Terrible service - avoid.

Was super nervous about this place especially driving three hours one way but I cannot say enough…read morekind things about this place. Support local, and this is the perfect place to implement that. I could not he happier, I could not be more grateful. Thanks again guys!

The manager Sharita is very unprofessional and confrontational. The work the guys do is good, but…read morenot worth what you have to go through with the manager if there is an issue. She will not take accountability or have any interest in speaking to you. She will tell you to Google the issue--not professional at all. Go somewhere else if your insurance lets you!!

Definitely recommend this place! I had to take my car in for some body damage. My car looks even…read morebetter now than when I bought it! Not only did they touch up my rust, Gerber was also generous enough to pay for my rental for the week while they fixed my car! Got my car back to before before the expected date too! 10/10