Great service! most of staff can get you straight to what you need , they are very helpful, they…read morewill load anything very efficiently. Great prices on hot water heaters, and they are good ones. They have almost everything.

I've been doing business with Charlevoix Ace Hardware before they opened this location when they…read morewere downtown. My family loves Charlevoix Ace Hardware, they are our go to place for our home. Today I had an issue with a Scott spreader that I bought about two years ago from Charlevoix Ace Hardware. Mike Grabill took a look at it, and replaced it no questions asked. Keep business local! The level of service here far exceeds any of your expectations. Thank you Mike I'm sure I'll see you tomorrow.

Our trip to kauffman's was absolutely wonderful and kathy was nothing short of amazing we bought a…read morelift chair on Saturday and after they delivered it the same day within a hour we got it in our living room and started regretting the purchase its a fantastic chair just so much bigger than normal and didn't match certain things and felt our little dogs would end up getting hurt by jumping up and down they were closed Sunday so I went back Monday to try to return nothing short of amazing had no problem pick another chair they picked up and delivered new chair can't give enough praise to the customer service and will send anyone and everyone to there store made us feel like family if we could give them 100 stars we would thank you for everything and a customer for life

My brother purchased a recliner chair for my elderly father. After one night my father decided he…read morewanted a different chair. Kauffman's exchanged it without incident. After another night my father decided he did not want the chair at all. Kauffman's refunded my father 100%. Both chairs were perfectly good chairs. The return had nothing to do with quality. Did I mention the delivery crew had to take the chairs up and down & up and down 2 long flights of stairs? I cannot say enough about Kauffman's customer service. Thank you for being so understanding and humoring a 98 year old man. They were so very kind. I will always shop at Kauffman's first in the future. They have earned my business for life.

Absolutely love Cooks, o have a problem, Derek and Co. always have a solution. Curtis is always a…read moreSunday favorite as well. They have everything but outrageous prices.

This place may seem a little daunting at first, but what a place!!…read more They have tons of useful inventory and the staff is very knowledgeable. I live 50 minutes from the big box store and 10 minutes from this establishment. Today, at 3pm on a Saturday, I needed a weird combination compression plumbing fitting. The gentleman on duty was able to understand my bad explanation and put a couple different fittings together for me that worked perfectly. I will be back every chance I get...

i was called the n word by a staff member after he kept being very unprofessional just bad service…read morei could never imagine going again

Rivertown Do-It Center has give us personalized service for our many hardware/painting DIY home…read morerepair needs. So helpful, great advice and as an option, they'll keep track of your paint colors so you don't have to. Joe helped us this week with all of our painting needs, including contacting the paint manufacturer for a custom color translation from another vendor. Many thanks!

I wanted custom barstools when we upgraded our kitchen. Tony and crew did a fantastic job creating…read morethese with lower backs. They're nice and sturdy. Beautiful finish. I highly recommend Modoc Log Funiture.

We've had them build us 2 cedar log beds, and a custom cedar quilt rack. Local business, skilled…read morecraftsman, well built and unique furniture. Excellent customer service, the owner came and helped move our beds inside and assembled them for us.

They always have too quality plants and are consistent in quality plantings. They are typically…read morehigher than any one around but I've never had any issues. Their customer experience can be hit or miss but on my last visits a few days ago I had a great experience.

Absolutely bizarre experience. I am old, legally blind and live alone. A neighbor offered to pick…read moreup the plants I wanted to purchase. I was grateful since I have no way to go to the store myself. I called and asked if someone was available to assist me in placing my order. I was told that they don't do that. They wouldn't sell me the plants that day for pickup the next day. The reason had something to do with watering the plants or something - I wasn't real clear on the logic. I explained that I wished not to order plants, but to purchase them and my neighbor would pick them up the next day. I was told that they don't do that. When I stated that either way, if I purchased them now for pick up the next day, or purchased them the next day for pickup that day, the plants would remain in their store for the exact same amount of time. Getting nowhere, I asked to speak with a manager and after being put on hold, was then told the manager was taking care of a customer and they didn't know how long it would take. I asked that the manager call me when he was finished with the other customer. I left my name and phone number, but no return call ever happened. I guess he is still with that other customer. It is a popular store in a good location so maybe they have enough business and don't care about me or my money. Bizarre.

In my opinion, it is clearly the highlight of any visit to Cross Village. Even if you're simply…read morebrowsing (though good luck limiting yourself). Be it glasswork, textiles, woodwork, jewelry, painting/sketches or other mediums there is something for everyone interested in obtaining locally-made art and craftwork. Personally, I am primarily interested in glasswork and look forward to stopping in again when I'm in the area.

The owners of this studio are wonderful. Both were previous professors - one in chemistry and the…read moreother I don't know, but, I believe, did post-doc at Harvard! Very impressive curriculum vitaes! Anyway, this place has unique art - whether it is totem poles, jewely, paintings, etc., from local artists. They have workshops for cutomers, i.e., beading, painting, etc. Like I said very unique pieces of art. This is located in beautiful Cross Village, Michigan - if you go through the Tunnel of Trees from Petoskey to Cross Village do try to stop in!

A wide variety of beautiful floral baskets, pots, and individual selections in a magical setting…read more Always delighted when they open in the Spring, but I notice from this site that they are closed until April 30, 2025. Is this true? I truly hope we will once again be able to enjoy their items this year...2024.

I'm pretty sure there are better facilities for big beautiful flowers. I just don't know where they…read moreare. The gentleman who runs the train is more than charming-though he insulted my wife. No he didn't -- but I made a joke about-long story Long term returning customers