This is a 5 star family run business that out does any larger competitors…read more They are so friendly, honest and paid attention to our need. No other place can compete there prices.

I purchased a set of bunkbeds for my grandchildren from the Comfort Center. When they came the…read morecompany had packed the wrong length of rails for one of the beds. Shawn knew we needed the beds to use in a couple weeks. After trying to get knew rails sent out in time with no luck, Shawn had the set of rails that were to long taken to a local fabrication center and cut down and refinished for us. That's what I call service! Thanks Shawn for going above and beyond! Carol S-Petoskey

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

The Sales person was very well informed about the products they were selling! She was also very…read moreeasy to talk to & looked for ways for us to save money!

From the owner: Here at Everson's we strive to help the customer with all of their furniture, mattress, and…read moreflooring needs. We offer professional service and stand behind our quality brands. We have great prices and have an interest free financing program.

Good experience buying dining table and chairs. Storefront no longer available. Quality products…read moreand very comfortable chairs!

Our trip to kauffman's was absolutely wonderful and kathy was nothing short of amazing we bought a…read morelift chair on Saturday and after they delivered it the same day within a hour we got it in our living room and started regretting the purchase its a fantastic chair just so much bigger than normal and didn't match certain things and felt our little dogs would end up getting hurt by jumping up and down they were closed Sunday so I went back Monday to try to return nothing short of amazing had no problem pick another chair they picked up and delivered new chair can't give enough praise to the customer service and will send anyone and everyone to there store made us feel like family if we could give them 100 stars we would thank you for everything and a customer for life

My brother purchased a recliner chair for my elderly father. After one night my father decided he…read morewanted a different chair. Kauffman's exchanged it without incident. After another night my father decided he did not want the chair at all. Kauffman's refunded my father 100%. Both chairs were perfectly good chairs. The return had nothing to do with quality. Did I mention the delivery crew had to take the chairs up and down & up and down 2 long flights of stairs? I cannot say enough about Kauffman's customer service. Thank you for being so understanding and humoring a 98 year old man. They were so very kind. I will always shop at Kauffman's first in the future. They have earned my business for life.

Sweatshirts were cute but too cropped and care label had recommendations to dry clean? Also no to…read moreall the Made in China merchandise. Time to move away as much as possible, one opinion. A tad high on prices. It was clean and presented fairly well. Need more furniture inventory... but it is right after the holidays so could be depleted. I feel like this place use to be 5 stars all the way. ​

So fun, variety of items and actually a nice little shoe section. They have a line of hand and…read morebody cream that is so dreamy.

Eh, not what I expected. Cute but extremely overpriced like a boutique and unorganized to look like…read morea chic antique store. It's ok if you're looking to kill a few minutes and the proceeds go to a wonderful cause but that's about it.

I love that people donate upscale anything to help raise money for our local humane society…read more There's so many unique treasures to found. If you haven't been in, it's a must! the staff is helpful, nice and the store is set up well.