He came out and gave us a quote quite quickly (lots of q's) after we dropped our home warranty…read moreclaim (didn't want to touch us when we were in the middle of a claim). He even went so far as to reccomend City Plumbing to purchase a tankless water heater (City Plumbing was GREAT, btw). Then....after tentatively setting a time to come and install our system, he didn't show. Vague communication, round about times. (Was supposed to come today at 10:30. Initially told us he has a small job before us. then at 12:00 noon. My husband texted him and he replied "still at doctors office or hospital ". What?!? Needless to say, after 2 weeks of attempting to schedule the install, we have found a reliable technician in Dahlonega. Thanks for nothing.

This is the second time we've called Tommy McClure. In both instances he showed up on time and got…read moreright to work. Problems fixed; no surprises and he was personable and a gentleman.

Billy was professional and polite, was out in one day to review my setup. He provided options with…read moreestimates for each on-site! We decided then he returned per schedule to complete the install in one week. Great plumber, highly recommended!

Friendly, fast and fair! Billy was able to come out within 2 hours of my first call. He found the…read moreproblem, had all the stuff for the repairs and charged a fair and good price. He was patient with my questions and thorough with his explanations. He was respectful of my space and cleaned up when done. I very much recommend and will hire again.

I needed a couple o shutoff valves on my bathtu shower. Sweet man's came to do it a said they…read morecouldn't do it because it was galvanized pipe. Afraid it would crush if they threaded it. That night my son-in-law came up and installed 2 shark bite Bacall valves a job was done in 30 minutes. Apparently Sweetmans need to update their technology. Must have never heard of that. No more Sweetmans.

The customer service in the office is just short of hostile. They also didn't communicate with the…read morevery friendly plumber what exactly he came for. He didn't have a basic part that was needed, changed 2 very small and easy filters while he was here and charges for an hour (195) plus 20 travel fee and 4% credit card fee. I still need the thing I called for. The office person was defensive, rude and offered me 10% off the next $223 visit. Again, the plumber was very nice.

Worst experience ever the black tall guy barley knew what he was doing kept asking the smaller…read morewhite guy what to do and how to do it non professional will not be using them again it's a joke he probably wasn't even certified to even do plumbing.

If there was a way I could of put 0 stars I would. I put out $2450 and these guys didn't know what…read morethey were doing. My husband had to show them they missed a part to fix our well. They put foot pump down to far so after a few months it was drawing up mud and trash. Had to have a whole well redone and it only cost me half as much. My holidays were ruined because we went without water for 4 months. Ended up getting sick because I had no running water. BUYERS BEWARE, DON'T USE THESE PEOPLE!!

John and Trey were called out for plumbing issue at our residence. They checked out everything and…read morefound that it was a city water issue. The guys were nice, polite, and knowledgeable. John even spoke with the water company the following day to explain the issue directly to them. I would the highly recommend this company anytime.

I just moved into a home in Gainesville which has a well. I have no experience with wells. I woke…read moreup on the third morning to discover that the water wasn't running in the house at all. I had no idea what the problem was. I called Gainesville Plumbing and John and Josh were able to get to my house within a couple of hours. John quickly diagnosed the problem. It wasn't serious and he told me what to do to prevent that problem from happening again. He and Josh also fixed several minor issues for me while they were there. They charged me a very fair price. They were friendly, knowledgeable and professional. I will definitely use them again and I've already recommended them to a couple of friends.