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    Complete RE Services

    5.0 (6 reviews)
    Closed 10:00 am - 5:00 pm

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    Property management

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    TSM Property Management Company - No responses

    TSM Property Management Company

    (13 reviews)

    It has been a pleasure living in a TSM rental property for the past five years. Throughout our…read moretenancy, Simon has been consistently professional, responsive, and attentive. Any maintenance issues or concerns were addressed quickly and efficiently, which made a big difference in our overall experience. Simon was always easy to communicate with and stayed on top of everything, ensuring that the property was well maintained and comfortable to live in. His reliability and dedication truly stood out. Overall, it has been a great experience, and I would highly recommend TSM to anyone looking for a well-managed and supportive property management.

    One of the most frustrating experiences working with a property manager I have ever had...We needed…read moreto move immediately due to maintenance emergencies at our old unit. We appreciated that the company set up a quick tour for us because we were in need of a quick move. Anita was very helpful during this time. She told us that there were no applicants and if we applied that day, we would be considered. We looked at Yelp reviews prior and were eager to work with Simon (property manager on listing) because of all the great reviews. Simon was EXTREMELY unprofessional in communications after the tour. He did not answer the phone and was extremely hard to reach. It was clear that we were neither important to him nor desirable candidates, despite performing above and beyond all listed application criteria. Our credit was never run, despite Simon telling us it would be, and we were strung along for over a week with minimal communication. We asked for an explanation for the denial after being told that they went with someone else, and we were not provided with one. Unsurprisingly, we did not even receive a response. To top it all off, the property was re-listed on Zillow a few days later... At this point it was clear that there was no other candidate and we had been lied to the whole time. Unless you know the owner or property manager personally, don't expect a call back. Please try not to waste your time, especially if the move is urgent.

    Leia Sosa - Luxury Real Estate Advisor

    Leia Sosa - Luxury Real Estate Advisor

    (3 reviews)

    I've had a great experience working with my property manager, Leia Sosa, who manages my condo in…read moreLaguna Niguel, CA. She is friendly, knowledgeable and professional. I really appreciate her calm demeanor and the way she handles everything with efficiency and care. Communication is always clear, and I feel confident knowing my property is in great hands. I highly recommend her to anyone looking for a reliable and trustworthy property manager.

    If you're looking for a sharp, experienced, and relentless real estate professional--Leia Sosa is…read morethe one you want by your side. I've worked with Leia on both real estate and property management needs, and I can confidently say she's in a league of her own. From our very first conversation, she was locked in--clear, confident, and deeply knowledgeable about the market. She helped me navigate a VA assumable loan scenario, which can be tricky, but Leia handled it like a total pro. Her negotiation skills are next level. You always feel like you've got a heavy hitter in your corner--someone who doesn't back down and knows how to protect your interests without ever losing her grace or professionalism. What makes Leia stand out even more is her family legacy in real estate. The Sosa family has been serving the Inland Empire for decades, and now their footprint has expanded into places like Nevada, West Hollywood, and Orange County. That kind of reach and experience isn't something you find every day--and it shows in how she anticipates challenges, navigates different markets, and gets results. Whether you're buying, selling, or need trusted property management, Leia brings the kind of hustle and heart that's hard to find. She's not just good at what she does--she cares, and that makes all the difference. Thank you, Leia, for being the rock I needed in this process. You've earned a client--and a referral partner--for life.

    Complete RE Services - propertymgmt - Updated May 2026

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