The black lady was super helpful and informative. The young woman who man's the return desk is…read moreRUDE!!! Treated me like I was bothering her when I returned a rental. I won't go back if she's there.

False advertising. They should state clearly their overcharging policy upon renting…read more They overcharge. If you rent anything and bring it back the following morning , They will charge you for 2 days rental. I am a local physician and would NOT recommend this business.

They have a wide of oxygen concentrators and offer same day delivery. They are priced lower than…read moremost places and customer service is exceptionally good.

Excellent service and very responsive staff. Offer same day delivery even on weekends.read more

Wonderful medical supply store. Staff are extremely helpful in making recommendations and assisting…read morewith difficult situations.

Always go for additional lengths to fulfill their clients with incredible services and quality…read moresupplies. Keep it up....

The magnificent Michael did it again! He was so helpful and found what I needed instantly and took…read moreit to the car for me. Thank you.

Caveat emptor: let the buyer beware!…read more This place gives good service but engages in terrible price gouging, like up to or over twice as much as you will find elsewhere. They say that's for the customer service, but honestly there's a place on W. Holcombe gives equally good service at market rates. This one is for suckers and rich people in the nearby vicinity who don't check the price tag. My wife was totally ripped off for an item that was fairly simple to get. I got online - not at Amazon but a normal place - and showed her she was charged twice as much. I went to the location and the owner refused to accept a return, even though the item was not used and still in its complete packaging. I stated that this was poor business practice. The owner was then abusive and followed me out of the store filming me and then filming my car. God's honest truth: I did not raise my voice and only said this was not an honest business practice. So hey, go there if you want the boutique service and don't care about the rest. Just know what it is.

they never return the call and put you on hold for ever . stay away from this place ...very…read moreunprofessional on everything..except how to jack up prices!!! trash

If I could give them less than 0 stars I would. My insurance company selected this company to…read moreprovide my cpap supplies. The last 3 deliveries I received under that coverage in 2023 contained the incorrect equipment. I contacted Debra in October to let them know about the problem and requested they switch it out. She asked me to bring the 3 masks and incorrect filters to her and I did. Then I was told she would get it taken care of. Fast forward to May 2024 and SHE STILL HAS NOT remedied the problem. Debra NEVER called to follow up with me. Each phone call or text correspondence was from me inquiring about the status. She kept saying there was a problem at the warehouse or the product design had been changed, but she always ended by saying she would take care of it. Monday, May 16 2024, after exhausting all measures of trying to extend the lifespan of the equipment I already had in use, (i.e. cleaning and re-using hoses, filters, and masks I already had) I went back to the office and spoke with Debra. It was at this time she told me she was still working on it, but she couldn't do anything until she spoke with her manager. In SEVEN WHOLE MONTHS she'd NEVER brought up her manager or the fact that she had to speak with her. I told her if I hadn't heard from her by EOD Tuesday, I would call back up there. Well of course she didn't call, why would she? This time when I called, the manager Onje (I think that is how she pronounced it. When I asked her to spell it, she refused.) answered and let me tell you she is a doozy! If "I refuse to take accountability for my employees, their laziness, and the mistakes they make" was a person, her face would most assuredly be the poster child! We went round and round about the situation and her response was, well give me your new insurance information and I can take care of it. ABSOLUTELY NOT! Why would I give the new information so they could falsely bill them when the issue happened under my previous coverage????? After refusing to handle the issue correctly, she ended up hanging up in my face. Imagine that! They were completely wrong and she was the one with the attitude. She ended up calling back and asking me to calm down. Sweetheart calm went out the window a long time ago. I'm on my way to pick up the items I dropped LAST YEAR and yall don't have to worry about me another moment! This place is a complete scam and the workers have no accountability for their mistakes. Please don't allow your family members be taken advantage by them. Also, they are no longer located on Stella Link. That location closed over a year ago. The new location is 8572 Katy Fwy #109, Houston, TX 77024. Additionally, Onje told me there was not a corporate office, but she gave me a number to file a complaint. Surprise! The number is the exact same phone number listed for this location and all complaints go her. What a class act!

Helpful Informative works hard to get your insurance thru…read more Jennifier and staff awesome Bryon

Huge shoutout to J Star Medical!! I arrived from Los Angeles…read moreto visit with my sis in Baytown. Huge shoutout J Star Medical for their excellent prices, customer service and patience. I was stuck in heavy traffic and they were kind to wait for me!!! Sincerely, Diana

I am a senior resident at St. Dominic Village, 2401 Holcombe, Houston Tx. Gary, the pharmacist,…read morecame here to provided vaccinations several months ago. I spoke to him at moderate length. He was affable and generous with his time. I was a new resident here and my cu;rrent pharmacy was at least fifteen miles away. I was impressed with the service he was providing and decided to make Medic my go to pharmacy. I am very satisfied. I am able to speak to someone on line and request medications. Delivery has been immediate. Service has been helpful. lI plan at this stage to remain with Medic.

Medic pharmacy has been taking care of my mom for several years. I can't begin to describe the…read morelevel of customer care. To say they go above and beyond is an understatement. When I call they know exactly who my mother is. She's not a number to them. One time the pharmacist personally drove my mother's meds to her assisted living place. Another time the pharmacist called to alert me that someone was trying to collect information from the Medical Expenditure Panel Survey (MEPS). Apparently my mother "agreed" to take their survey but he knew that I am her power of attorney and she was not in her right mind to make that call. I am so grateful to this pharmacy. Please don't hesitate to use them.

I had an urgent need for a specific wheelchair and a slim walker and I wasn't able to find a place…read morethat could coordinate expedited shipping. I was really concerned about fulfilling this need, more so than price. I was steered towards M P Healthcare Medical Supply as they were the closest place that might be able to help me. Bethany was extremely helpful on the phone. She was very thorough and checked into all my needs and spent a great deal of time on the phone with me. By the time we got off the phone I was certain of two of my purchases. She even had them pulled up front for me. Now finding this place was a bit of a nightmare. They do not have a sign at the top of the business, so I didn't trust GPS at first. In any case, the second time we tried, we pulled into the shopping center and finally found them all the way in the corner. I was also told that sometimes GPS will send people down to the Uhaul. I really think they need a large sign on the building or a sign on the side of the road. You need to call or knock to get the door unlocked. Upon entering, I saw a small amount of stock and also some retail items. However, as we consulted over additional options and features, I learned most of their stock was in the back. I had done some research and had a particular model in mind for the wheelchair, but they didn't have that one because the manufacturer tends to take a few days to send them out. However, Bethany took the most important criteria from my list and found a great substitute. My father in law had been released from the hospital the previous night and the current wheelchair was not safe. In my opinion, the wheels and brakes were a safety hazard and it was going to collapse eventually. When you are immobile, you cannot risk further injury. We couldn't leave town without knowing that we had a sturdy and safe option to leave my in laws with. Since this was an urgent matter, she went through her current stock and found me a Medline with a 300 lb capacity, fully assembled, with swing out foot rests that fit my dimension requirements. The chair was a great option and my in laws were very happy with it. I thought $175 to get a chair that met our needs immediately was a great deal. My husband was hoping for a larger selection and heavy duty items. Though this would have been nice, it is important to mention that they can order these items too. Also, we were looking for a wheelchair, but transport chairs are stronger, if that's what you are needing. The other thing I needed was a slim walker as the current walkers at the house didn't fit through the bathroom door. While measuring doors, Bethany was able to tell me they had one walker that fit the necessary dimensions. We spoke at length about the feet of the walker and height and it was a very reasonable price at $30. My father in law is very tall and finding one that reached his waist was easier than I thought it would be. This particular one didn't have wheels as the ones at the house already did, and this had to serve a very specific purpose later in his recovery. If you are getting a rollator, those are closer to $100. While there, my husband found a bedside commode that is a short term necessity at the moment. This was going to save a lot of back breaking work and was a good deal at $75. It can be used over a toilet, or as a standalone and was very sanitary. It's also very strong, I did some old school gymnastics bar work to test it out and I couldn't tip it, so I was satisfied with our purchase. If you want to buy same day, make it there by 4:30pm. Unfortunately, they are open only on weekdays and not on weekends. They do offer delivery if you want to handle it over the phone. Though I didn't have a chance to check it out, they also have a website with the option to order online and I bet that opens up possibilities. They have a 7 day return option on most products, though of course not bathroom products. They can also order additional items, such as alternative foot rests with pads. She wrote the model number on the receipt in case they were needed in the future. Very thoughtful. It can suck to need medical supplies, but when you do, you need someone knowledgeable and thorough. I left $280 lighter, but with a huge sense of relief and peace of mind. This was half the cost I was expecting to pay for getting a weight capacity wheelchair the same day, and I left with a cargo area full of medical supplies. This place came through during a very difficult and stressful time. If I have any similar needs in the future, I am happy to give them my business! Thank you Bethany and M P Healthcare!

HORRIBLE EXPERIENCE... I wish I could turn back time!!! If I could give negative stars I would..read more