This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Take this review as constructive criticism A former elite…read morereviewer I can get nitpicky I'll keep it at a 4 star because I very much support small businesses and wish you more success. Overall the experience was good until I got my items back. Staff answer the phones for the most part, they called back, was very kind and helpful. Having my pc and laptop, staff called to tell me my pc was fine and they would upgrade the windows and my laptop (gamer laptop) had some melted issues but they would proceed. To clean my pc and upgrade to windows 11 was $99. To first hear it was like ok this a bit much in this climate but after some time it felt worth it. Staff worked on it and had it done before closing. Thank you very much. I am a content creator and needed my electronics back. I refused to get the gaming laptop worked on as I probably would have the same issues. Upon pick up my husband went for me and didn't look at the pieces before returning home. Nothing was mentioned to him about what had transpired. I couldn't do anything until the next day when I seen it. 1. My pc D drive was unplugged (I'm not too knowledgeable so had to YouTube my way to undo the computer and plug it back in) 2. My laptop was further damaged and now comes on and off as I open it sadly I'm now counting its days I only had it for a couple years and although melted from charging a lot it was in immaculate condition on the exterior. Now I'm seeing the inside of my laptop on the back corner . Staff then said yes a hinge broke while trying to find the issue. A 1k laptop 3. Temporary closing for a break time should be followed. I was in a rush and had my baby with me so I didn't read the contract thoroughly. Any damage done from them would be waived and I accepted. I'm not mad just some improvements you could work on. 1. Tell the customer what happened and maybe a short apology before I get home and find them. This would of been a easy fix for my attitude. 2. Maybe write what you unplugged to run your system on the pc and then plug the cords back. This could of went left as I initially thought a part was stolen. Again overall this place is good. They don't lie about issues, they are kind and price reasonable. However, I would not get a gaming laptop worked on here or anywhere as this is my first go round getting it looked at leaving with a worse laptop. Last call staff explain liability, I left it at that and respectfully came to Yelp.

Gargoyle is my go to company for IT! They are so knowledgeable, trustworthy, efficient, and…read moreexcellent problem solvers! Whether it's fixing something that isn't working or setting up new systems, they have great ideas, fair pricing, and excellent support!

From the owner: Northern California's premier Control4, Nice Home Management, Lutron lighting and shades dealer.read more

Beware of this company and the fast talking owner. They came and mounted a 85 inch tv. Did not hit…read morea single stud then proceeded to blame me because we supposedly used the swivel mount that they bought and installed. Only to be told we should not have moved the tv.

If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

Working with Jason, Ed and the whole crew has been seamless! The crew is efficient, knowledgeable,…read morefriendly and professional. All of the work needed on my property has been completed in a timely manner. I appreciate how responsive the team is and they are very communicative with the process, next steps, what is needed to complete the work, etc. All of the work completed has been top-notch with the highest quality possible. The rates are so competitive and provide the best value. I look forward to working with the SI team for all future projects when it comes to covering all things fire/life safety.

From the owner: Monitoring / Inspections / Service / Design / Install…read more Fire Life Safety * Surveillance * Access Control * Fire Extinguisher * ERRC/DAS * 2-Way Area Refuge Networking * Audio/Video * Emergency & Exit Lighting Simplified Integrations is committed to simplifying all processes to provide the best service possible for our customers. Our experienced and highly skilled professionals will design and implement systems based upon your current and future needs. We take pride in every aspect of a project to ensure you benefit from the quality, reliability, and value you deserve.

Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking

Communication was timely and clear, and pricing was explained up front. He kept me posted on his…read moreETA, arrived when he said he would, and finished within the timeframe he quoted. He quickly diagnosed the issue, terminated the RJ-45 Ethernet jacks/cables, and had every tool and part needed--no surprise runs to the store. Professional and polite the whole time, and the price was very reasonable. The work was neat: cables labeled, area cleaned, and he even wore boot covers in the house. He also said if anything he touched stops working, he'll come back and troubleshoot at no charge. The services requested were provided. Invoice arrived by email right after the job. Highly recommend!

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Rozel installed some CAT wire connectors for us to enable whole home ethernet. He completed the…read moretask quickly and cleanly. His price was very fair. I will definitely use him again if we have anymore ethernet / audio / AV projects. Thanks!

We had an amazing experience using SoundWise AV & Home from my initial meeting with Mr. Rozel to…read morehelp me achieve my seamless clean instillation of 70" mount Wall TV, he suggested the best equipment such as the receiver, AMP, Apple TV in addition to all of my other equipments. He also suggested a nice steel cabinet Rack to keep all my systems clean and organized, I love the WiFi remote one simple remote with configuration to switch from Apple TV, Cable, to video and etc.. he also added our favorite channels. He is just super amazing extremely diligent very professional most importantly to me is his honesty and passionate about taking care of you ensure you are happy. In addition he setup two Nest units in my house, Sonos speakers and ran all the ceiling wires throughout my house with separate control volume switches we have an amazing sound system now including speakers outside. My kids and my wife loves watching movies at home now I don't remember the last time we went to movies. With the super clean setup and crisp sound system move nights every weekend at my house. He took his time to research the best products not only that his email communication to me with the detailed information for me to look at the reviews he was not forcing to purchase a product wanted me to be happy with the end result. Thank you so much Rozel and your team we appreciate it very much for going above and beyond and your continuous support that I continue to call you guys for additional stuff.