Fast and friendly. Our computer seemed like it needed to be cleaned up and refreshed. Definitely…read moremy first choice.

My computer caught an issue when running a Windows or Lenovo update and wasn't able to log in…read more Likely a simple issue in the tech world but needed some outside expertise. My first choice with good ratings said they would need to keep my laptop for a couple weeks. That wasn't agreeable with me, so I ended up going to ComputerLink. ComputerLink said they may have my laptop fixed by Monday but definitely within the week. I didn't hear from them during the week and returned on the following Saturday - and they didn't even look at it at all. Needless to say, I was a pretty perturbed. The tech called me on the following Tuesday to let me know he's working on my laptop and will call me back when it's done - and I never got a call back. So I again go on Saturday to get a status update on my laptop and they said it's been done - but they didn't call me. They charge $80/hour and charged me for 3 hours. I would think they would call me to let me k is the estimate beforehand - especially if it's going over the initial hour. And highly skeptical it took 3 hours to fix. They took off $40 for their poor customer service but the good news is, they fixed the issue.

This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Take this review as constructive criticism A former elite…read morereviewer I can get nitpicky I'll keep it at a 4 star because I very much support small businesses and wish you more success. Overall the experience was good until I got my items back. Staff answer the phones for the most part, they called back, was very kind and helpful. Having my pc and laptop, staff called to tell me my pc was fine and they would upgrade the windows and my laptop (gamer laptop) had some melted issues but they would proceed. To clean my pc and upgrade to windows 11 was $99. To first hear it was like ok this a bit much in this climate but after some time it felt worth it. Staff worked on it and had it done before closing. Thank you very much. I am a content creator and needed my electronics back. I refused to get the gaming laptop worked on as I probably would have the same issues. Upon pick up my husband went for me and didn't look at the pieces before returning home. Nothing was mentioned to him about what had transpired. I couldn't do anything until the next day when I seen it. 1. My pc D drive was unplugged (I'm not too knowledgeable so had to YouTube my way to undo the computer and plug it back in) 2. My laptop was further damaged and now comes on and off as I open it sadly I'm now counting its days I only had it for a couple years and although melted from charging a lot it was in immaculate condition on the exterior. Now I'm seeing the inside of my laptop on the back corner . Staff then said yes a hinge broke while trying to find the issue. A 1k laptop 3. Temporary closing for a break time should be followed. I was in a rush and had my baby with me so I didn't read the contract thoroughly. Any damage done from them would be waived and I accepted. I'm not mad just some improvements you could work on. 1. Tell the customer what happened and maybe a short apology before I get home and find them. This would of been a easy fix for my attitude. 2. Maybe write what you unplugged to run your system on the pc and then plug the cords back. This could of went left as I initially thought a part was stolen. Again overall this place is good. They don't lie about issues, they are kind and price reasonable. However, I would not get a gaming laptop worked on here or anywhere as this is my first go round getting it looked at leaving with a worse laptop. Last call staff explain liability, I left it at that and respectfully came to Yelp.

Matt responded quickly to my request. Gave me some helpful advice on the phone and then came here…read moreto help with one problem that I could not resolve myself. His rate was completely reasonable. I will absolutely call him again for future in-home network needs. I recommend him to anyone needing network help - especially as this stuff gets more and more complicated! Thanks, Matt!

Professional, affordable and fast! Matt was great, figured out my son's laptop issue, replaced a…read morebroken hard drive and now my son can go back to do his favorite thing, gaming! Thank you Matt!

They have a great service customer service and they are very knowledgeable when it comes to…read morecomputers! They were not able to help me with my son's iPhone so they sent me too icare irepair and Matt was able to help me out!

This is a very extremely great customer service and was able to point me in the right direction to…read moretake care of my computer and wifi problems I couldn't get anybody else to do

had a great experience with this IT service! They were professional, knowledgeable, and incredibly…read morehelpful from start to finish. They quickly diagnosed the issue and got everything up and running smoothly without any hassle. What really stood out was their patience and willingness to explain things in a way that was easy to understand. It's clear they truly care about their customers and take pride in their work. If you need help with computer repair or home network setup, I highly recommend them. I'll definitely be coming back for any future tech needs! Thanks Guys!!!

Amazing customer service, help me out tremendously. Definitely couldn't have gotten a better deal…read moreelsewhere. I need my desk top fixed and he was able to get it running and I bought a dell laptop, for an affordable price. Please stop by if you're in need of laptop/desk tops services or purchases/trade in. I'm glad I found this place, better late than never.

"What an incredible experience with Central Valley IT Solutions!…read more Israel, demonstrated exceptional technical expertise, by quickly identifying and resolving my IT issue, with a proactive and effective approach. His ability and knowledge to communicate technical concepts to non-technical users is invaluable. He went above and beyond to ensure quality work and professionalism. Very highly recommended!

From the owner: Welcome to Central Valley IT Solutions, where technology meets innovation. With over 14 years of…read moreexperience, I am a IT Engineer provider committed to helping businesses and homes thrive in a digital-first world. I offer a wide range of services that include network security, LAN & WiFi Infrastructure, access control & surveillance systems, IT consulting, computer repair and cyber security best practices, tailored to meet your unique business and home needs. With a focus on cutting-edge technology and a customer-centric approach, we empower organizations to streamline operations, enhance productivity, and stay ahead of the competition. Let me be your trusted partner in navigating the ever-evolving digital landscape.

This place is awesome ! Ator did everything to accommodate my work schedule, he was professional…read moreand very prompt and I will not go anywhere else for any of my electronic needs!

I took my 2019 MacBook Pro in for service this week after finding it was running very hot when I…read moreran a graphic intensive game. Ator quickly diagnosed the problem, a faulty fan and system in need of a deep cleaning (I am guilty of letting my dog sit with me when I use my system and it showed.) He gave me an estimate of two days to get the part ordered, system cleaned and laptop back to me and went above and beyond to make sure that happened. When the part did not arrive until after hours this evening, he stayed late to get the job done. I am very impressed with his professionalism and follow through and will be returning soon for a follow up appointment for some data recovery. I am very pleased.

Great customer service and good prices…read more Finally found a copy of Super Smash Bros 64 and couldn't be happier with my purchase. Definitely recommend checking this place out.

Really good customer service from the guy at the front counter. Only problem I have is these guys…read moreare no better than GameStop. They sell games at ridiculous prices but will give you penny's on the dollar for your games and or console. Which is fair as they have to make money but you would expect some of these stores to compete with GameStop when in reality they might even offer you less.

I cannot express my gratitude for Best Buy Stockton team. I had a horrible experience in Best Buy…read moreVallejo due to an open box item I was trying to exchange within the 15 day policy. I was treated as if I caused the damage to a laptop I purchased. The manager was really rude, he flat out denied me and said "well I don't know how it looked it before you bought it, etc." I really never understood his reasoning since I was within the 15 day return with a RECEIPT & all of the accessories included. I told him the screen was glitching, even showed him a video I recorded while it was happening and he accused me of causing the water damage. I told him I bought it open box and took the risk, why would I waste anyone's time to lie and return it? I wanted to change it and buy a new one knowing I'll have to pay more. Only one person in that store seemed like they like their job or are willing to help. I left, called customer service and asked about the policy. I went to Best Buy Stockton - I explained what happened to the tech specialist manager in Stockton and he was understanding and amazing!! I truly just wanted to purchase a new laptop top without any issues. He said I was within the 15 day returned policy and he was able to give me Advice on which warranty to purchase should anything happen to the brand new lap top. I've never had any issues with Best Buy Stockton. THANK YOU ZACH, C! Give them another chance, you won't regret it.

Two deliveries GONE WRONG! Best Buy has a reputation for good prices but they have CHEAPED OUT by…read morehiring a delivery 3rd party service with no skills and very poor customer service on all levels. All they are is muscles and balked at having an unfamiliar hook up for water line into my new GE refrig/freezer and having to remove the doors to go through a kitchen door. Even their supervisor was a failed experience. Back at Stockton store they had no apology or any responsibility to customer. The solution, try again in 3 days different delivery people. In the meantime, my food sits in ice chest???? Best Buy needs to realize their name sold the items and their name is at stake with terrible customer service. Don't sell what you can't deliver with installation! Delivery doesn't mean you leave the item in the garage like one of my driver/installers wanted to do! I've been a frequent customer over the years but NEVER AGAIN!

Rob is awsome!! I went to him when my custom PC showed the Bluse Screen of Death and refused to…read moreboot. He not only solved the issue, but did so in just 2 days! Rob will be my computer go to guy from here on! I highly recommend him!

It is my second time using Rob's computer service. Rob is very professional and the prices are very…read morereasonable. Highly recommended.