I run a nonprofit, and I called in, went over, and I was able to purchase a thunderbolt mac display…read moreand thunderbolt wire on the spot with free delivery, customer service was incredible, Azam pays close attention to customer needs and provided me with discounts. He has helped us through several purchases over the months.

Says open online. Went toy shop and it is closed. The door says call to make appointment. Person…read moreanswered and was no help. Will not recommend to anyone. Thank you for nothing.

Re technical support: I was building a new computer with some expensive server-grade parts and…read moreduring the build I got a bit worried about the install and didn't want to damage it. I took it to central and they put it together and bench-tested really quickly for a low price. Rick worked on it and was super nice and helpful. I have also bought parts from them and have only good experiences.

They are our go to spot while we are working at the convention center. I've bought memory, cables,…read moreand they have a great selection.

I can't tell you how many times David has rescued my computers over the years, and for very…read morereasonable amounts. He is just the best.

Scammer. Used to bring my electronics here for several years, and all of a sudden the last laptop I…read morebrought to this place - I come back to pick it up and he tells me he returned it some company that called him and asked him to return this computer. None of this makes any sense. No notice of any kind, he did not call me to tell me this, no receipt or proof of anything! Just stole my laptop and lied about it. If you do bring anything to this place, ask for a receipt or some type of proof of drop off.

I recently shopped (online) at Best Buy because our washing machine suddenly started leaking…read more Delivery may have come from this store or the one in East Bay. At first, we thought it was our pipes or water connections, but after inquiring with a plumber neighbor, we determined it was leaking from our washing machine. Since we had the other machine for 10+ years, we just brought a new one instead of trying to find a repair person because there's no guarantees/warranty. Happened to be around Black Friday -- so we took advantage of the Sales! Pricing was competitive, we brought a new washing machine and add on: -delivery -installation, -extra parts (hose) -take away old washing machine All with some reasonable additional fees. A few days later, the delivery guys came while I was at work, but hubby was home and all got done. One team took away the old washing machine while the other team did the delivery + install. Great communication as they were texting me with ETA entire time. I would recommend Best Buy for appliance purchases.

Bought a camera from Best Buy that literally overheats and shuts itself off during normal use. When…read moreI returned it, the employee seriously told me overheating is "a feature, not a bug" -- while still charging a 15% restocking fee. Imagine paying hundreds in penalties for a defective experience that the store itself admits is "normal." Meanwhile Costco and Amazon manage returns without punishing customers for faulty products. Lesson learned: Best Buy's policies are stuck in another decade. Shop elsewhere.

My Apple Store of choice for every upgrade. The team is always prompt, helpful, and the order‑ahead…read morepickup couldn't be easier. I've bought three generations of iPhones and plenty of other Apple products here, and the service has always been excellent. 7 years ago, my left AirPod died just a week out of warranty--and they still replaced it for free. That kind of customer care sticks with you. Five stars!

Yippee -Great and helpful class!! Closest Apple Store to us. Great selection of products. Helpful…read morestaff too. Classes- wanna learn about the new software and new phones. Get some great camera skills- there is a class just for that ... sign up online at the store! Learned what I needed, and then some!

Walking into this Office Depot is less like a retail experience and more like an unintended…read morepilgrimage through a warehouse that time--and janitors--forgot. If you are coming here for the FedEx drop-off, may the saints guide you, because the store certainly won't. There are zero visible signs indicating where to leave your packages. I eventually discovered that "service" here is a theoretical concept rather than a practiced reality. I spent enough time standing around waiting for a human being that I nearly developed a patina to match the floor. Speaking of the floor: it is impressively dirty. For a place that sells cleaning supplies, they seem remarkably hesitant to use them. The aisles are packed with merchandise, yet the store manages to feel abandoned--like a cluttered monument to corporate indifference. If you enjoy scavenger hunts in dusty, unstaffed showrooms, this is your Mecca. If you actually want to ship a package or be acknowledged as a breathing entity, literally anywhere else in the Richmond would be better.

I WAS ROBBED when I purchased a HON® 510 25"D Vertical 4-Drawer File Cabinet from Office Depot for…read more$679.99 and it was delivered smashed on the side. I made multiple attempts for 11 days where it sat outside my front door to have it picked up, and they never picked it up and never returned my money. I had someone come and take it to the dump. Attached are photos of it sitting outside my front door and a photo of the file cabinet when it was in the truck when it was being taken to the dump. You can see the dent on the right side of the file cabinet when it's lying down in the back of the truck.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

I just wanted to take a moment to shout out Central Computers and in particular Brandon who helped…read moreme navigate some power issues I was having on my phone. I have an odd sort of set of requirements for my phone as I use it as a streaming machine for musical performances, and he helped me find the right wireless charging option, recommend a new phone case to support it, and handled the transaction from soup to nuts. It was a much higher-touch and more helpful interaction than I've come to expect from most retail stores. While this is the experience that motivated me to write this review, it's by no means my only positive experience shopping there. I definitely recommend checking there if you need to find an odd (or even common) bit of tech to plug into a problem you're trying to solve.

Central Computers saved my new desktop build. The team was professional from start to finish,…read morehelped me complete the build with a fast turnaround, and provided exceptional customer service. The location is also very convenient, with plenty of ample parking.

Truly professional and personal one/ one service to cater to the needs of the small business and…read moreindividuals . Acenet will not try to oversell you what you don't really need . Don't be fooled by the ' Not so extravagant face of the building they work out of !! And very competitive pricing !!!

Always impressed with the fantastic service and technical knowledge of their staff. Have been a…read morecustomer for over 30 years

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

used Neil for 2 time I recently had my computer repaired here, and I couldn't be more satisfied…read morewith the service. Neil was knowledgeable, professional, and took the time to clearly explain what was wrong and how it would be fixed. The repair was completed quickly, and my computer is now running like new. I also appreciated the fair pricing--no hidden fees or unnecessary upselling. Communication throughout the process was excellent, with timely updates on the progress. Overall, this is a reliable and trustworthy place for computer repair. I highly recommend their services to anyone dealing with tech issues.