Very Professional and Efficient Highly Recommend…read moreProficient in recovering lost information.

Fantastic Personal Quality Service and even makes house calls. Chris and his staff are trustworthy…read moreand reliable and quick. Over the 7 years we have lived in Williamsburg, Chris has fixed two laptops and was honest enough to tell us it was not worth fixing a third. Recently, He came to our home and set up a whole house WiFi network that allows us to have WiFi cell phone conversations all over the house, garage, and in the backyard with no dropped calls. We live where there is virtually no Verizon Towers, so no service unless we have reliable WiFi. We highly recommend!

Khalid fixed our Windows 11 PC. It was slow and had many problems…read more He is very knowledgeable about PC and Mac problems. And he is a good explainer and polite teacher. He makes house calls. I will call him again next month with a list of both PC and Mac problems and questions. Text him at 757-291-3663 for a quick response. He prefers texts. He covers the Williamsburg VA area and more. His website is wefixcomputersbyKhalid.com

Service requested: recover computer data. TLDR: Khalid…read moredecided my Mac problem was caused by a power surge before he saw my computer, despite what I told him. He pushed me to buy his UPS, Uninterrupted Power Supply. I did not. So, I paid $89 mainly to hear a sales pitch. Not good value for the money. He also showed up a day early without calling first and pushed me hard to let him in then. I did not. He showed up an hour and 15 minutes early the day of the appointment. Pushy and presumptuous. -- Longer version: Khalid helped me 10+ years ago with a computer issue and I was happy with the results. I called him again because I hoped that Geek Squad was wrong when they they told me my computer failure was caused by memory overload.and that my data was lost forever. I told Khalid my 9-year-old Mac several times displayed messages showing it was running more processes than it had memory. I deleted some processes, but not enough. The Mac then crashed and would not reboot, other than to say that I had too much data stored compared to the memory. So...too many processes running plus too much data. Yet, Khalid insisted on the phone and at my home that the crash/failure was likely caused by a power surge. (This is a valid concern, but most Macs fail because of other issues; estimates are 5-15% caused by power surges.) He pushed to sell me a UPS (uninterrupted power supply unit.) I declined. Also: Khalid did not respect our appointment time. We were set for 10 a.m. on a Thursday. He showed up at my home at 11:20 a.m. on Wednesday, texted and called, wanting to fix the problem NOW. When I told him I had an appointment in New Kent, he pushed again to come in NOW, insisting his diagnosis would not take long. That's pushy. I said no, and left for my appointment. If I had let him in, I would have been too late to have my pre-paid important appointment. I texted him later and said I was happy to reschedule Thursday if the time didn't work for him. He did not respond. But he showed up at 8:44 a.m. for a 10 a.m. appointment and texted and called again, wanting to begin right away. That's presumptuous; at a minimum call first. Khalid, if you are reading this, I implore you to quit being a pushy salesman, respect your appointment times, and return to your previous high level of service. I know you are capable because I've experienced good service from you. Other readers: sadly, I can no longer recommend Khalid.

They were fast, efficient, friendly, knowledgeable, and economical in fixing my MacBook. I…read morethoroughly enjoyed using them over my past experiences with the Apple Store.

From the owner: Computer Concepts specializes in professional computer repair, Apple device repair, iPhone and iPad…read morerepair, data recovery, virus and malware removal, hardware upgrades, custom-built Windows PCs, gaming computers, and new and refurbished computer sales. For more than 20 years, our experienced technicians have helped homes and businesses throughout Yorktown, Williamsburg, Newport News, and Hampton Roads. We service most major computer brands and focus on honest recommendations, clear explanations, quality workmanship, and friendly customer service. As an Apple Authorized Service Provider, we perform certified repairs using genuine Apple parts. Whether your computer is slow, damaged, overheating, infected, or unable to start, our team is ready to help. On-site and mail-in data recovery options are also available for more difficult cases. At Computer Concepts, customers are treated like neighbors—not numbers. Technology changes every day, but taking care of people never goes out of style.

I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

Although I did not use Matty P there knowledge on my issues helped me out so much. The response to…read moremy request on Yelp was fast and far and above. After our phone conversation about the requested service Matty called me back and offered me a few different solutions. If or when I have another PC issue Matty will be the first company I'll reach out to .

He completed the repair to my SAMSUNG TV without a glitch. Kept me informed about the part he…read moreordered and when completed he returned the set timely. Good job Matt !

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Throughout the years I've taken my computer to more places than I can count. Not because I move a…read morelot (been in Williamsburg 27 years), not because I enjoy the variety, it is the way these so-called "computer repair" guys have turned into the equivalent of crooked mechanics. The few times I do run across competent job being done, it's been accompanied with condescension and a lousy attitude. Not to ramble on, but it was FINALLY nice to find a place that was actually looking out for my best interest. Not only did they help me out with my computer issues, but they also looked out for me financially. Just a great group of people and wonderful service. Anyways, thanks again guys and to anyone else reading this I would definitely recommend Micro Support Group. In fact this is my first ever Yelp post and it's well deserved. Thanks, Kathy

Nick & John were actively engaged assisting my wife in diagnosing the issue with her MacBook. Nick…read morecame to our home, quickly followed up within 24 hours, clearly explained "Mrs Gates, you need a new battery and I will have your MacBook ready very soon". Nick called the next morning , delivered Cindy's MacBook, and provided tips on how to prolong the battery life. Nick was courteous, personable and professional. He is dedicated and highly motivated to assist his customers. This was a pleasant, seamless experience.

My husband was convinced that he'd have to buy a new phone because something was broken inside his…read more This broken piece wouldn't allow him to charge his phone. I mentioned repairing it instead, and tried iCommand. In literally five minutes, the nice man behind the counter had this piece of wadded lint out of the port. He plugged it in and the phone charges perfectly now! Thank you so much to iCommand for saving us hundreds of dollars!

My first visit was a memorable one. I was having real problems with my mobile phone. It was…read morepicking up viruses, spam and everything else that can interrupt your service. I needed a lot of help. After advising me that my only solution was to DUMP the phone, I agreed. Looking back in hindsight I wish I hadn't. It's been a nightmare retrieving everything and working thru old passwords and even downloads that had to be recouped. In spite of this troubling news I found the proprietor very nice and helpful. But as a suggestion I would urge him to hire some help

Justin always gets it right! When you have a business interfering problem, call him.read more