My husband was convinced that he'd have to buy a new phone because something was broken inside his…read more This broken piece wouldn't allow him to charge his phone. I mentioned repairing it instead, and tried iCommand. In literally five minutes, the nice man behind the counter had this piece of wadded lint out of the port. He plugged it in and the phone charges perfectly now! Thank you so much to iCommand for saving us hundreds of dollars!

Bring any IPhone, Mac or pc and receive fantastic service. Staff are extremely knowledgeable and…read morecustomer service focused. Definitely deserving of 5 stars!

Very Professional and Efficient Highly Recommend…read moreProficient in recovering lost information.

Fantastic Personal Quality Service and even makes house calls. Chris and his staff are trustworthy…read moreand reliable and quick. Over the 7 years we have lived in Williamsburg, Chris has fixed two laptops and was honest enough to tell us it was not worth fixing a third. Recently, He came to our home and set up a whole house WiFi network that allows us to have WiFi cell phone conversations all over the house, garage, and in the backyard with no dropped calls. We live where there is virtually no Verizon Towers, so no service unless we have reliable WiFi. We highly recommend!

I went to the Williamsburg site today to see if they could repair my broken charging port on my…read moreSamsung S22Ultra. They were able to repair it quickly, they were reasonable in cost and it was an overall great experience. I will go back to them as needed and will highly recommend them. Thank you, V. Williamsburg

Long post alert!…read more **Please stay away from this business** I originally had taken my post down to work amicably with the owner that said he refund or money because of bad tech. He had constantly given us the run around so I decided this is the best cutoff action, and to encourage future patrons to take your devices elsewhere. I had taken my daughter's switch to this location to be repaired because it wasn't charging. They charged me $181 to repair it which I paid with no issues. When I got the device back, not only did it not charge, the tech tried to give me a piece that was worth $5 to make it charge. I informed the tech that it

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Throughout the years I've taken my computer to more places than I can count. Not because I move a…read morelot (been in Williamsburg 27 years), not because I enjoy the variety, it is the way these so-called "computer repair" guys have turned into the equivalent of crooked mechanics. The few times I do run across competent job being done, it's been accompanied with condescension and a lousy attitude. Not to ramble on, but it was FINALLY nice to find a place that was actually looking out for my best interest. Not only did they help me out with my computer issues, but they also looked out for me financially. Just a great group of people and wonderful service. Anyways, thanks again guys and to anyone else reading this I would definitely recommend Micro Support Group. In fact this is my first ever Yelp post and it's well deserved. Thanks, Kathy

The guy was very thorough in testing the battery and evaluating to discover only the charging port…read morewas bad. He was able to fix it the same day on a Sunday. He also was very thorough with the waterproof sealant to ensure it was done with professional quality. I would recommend him to friends and family who live in Toano or Williamsburg. The shop is tucked back on the end of the shops along the street in New Town over back behind the movie theatre on a crossroad.

Best service and pricing anywhere near Williamsburg Va! If you need any electronic services this is…read morethe place to go to!!!!! 20/10 recommend

Khalid fixed our Windows 11 PC. It was slow and had many problems…read more He is very knowledgeable about PC and Mac problems. And he is a good explainer and polite teacher. He makes house calls. I will call him again next month with a list of both PC and Mac problems and questions. Text him at 757-291-3663 for a quick response. He prefers texts. He covers the Williamsburg VA area and more. His website is wefixcomputersbyKhalid.com

I've never written a review that was uncomplimentary before, but I want people to know that my…read moreexperience was totally unsatisfactory and I'm unhappy with the service I received from this business. I am a woman in my late 70s, and like many my age, have an elementary understanding of how computers work, but able to use them in a basic way. Khalid was hired to come to my home to transfer data from an old iMac desktop to a newly purchased used one. In addition, I have multiple Apple devices that needed syncing and my primary email was no longer working. Khalid held me hostage by his side for FIVE HOURS, while he tried to figure out how to do his job, demanding I watch him carefully as he slowly entered passwords to, as he put it,  avoid disaster and lose all my data. He admitted to being confused and everything he did just caused things to get worse. He blamed it all on too many emails "clogging up" the system. The drama increased by the hour, hours I was being charged $100 for. After three hours, I was telling him we had to wrap it up, my brain was fried and I couldn't take any more, especially since his wife called every hour to yell at him--on speaker-- to come home. Finally, my husband intervened and told him to leave. He got his check for $500, assigned me to delete multiple thousands of emails as homework, then have him return to resume "fixing" my problems at his $100 an hour rate. His final act was to pull up the Yelp site and ask me to write a review while he watched. I refused. He texted me several times throughout the next two weeks to ask if I had finished deleting emails. My son visited me and got my email to work, then contacted Khalid when he heard what had happened, asking for a refund of at least half of my money as he considered his actions to be elder abuse. At first, he agreed, then did not follow through. I do not recommend this business.

under new management at least that what the lady at front desk told me. they also no longer do…read morerepairs on computers or motherboards

Great turnaround, communication, and customer service. Overall happy with my laptop upgrade!read more