My desktop PC was blue screen of death. They were able to get it back in service and it's working…read morelike it was brand new. I did not lose my files. Highly recommend.

My laptop had stopped connecting to the internet and no matter what I tried, I couldn't get it to…read moreconnect. I took the laptop to Hampton Roads Computer Gurus and was planning on leaving it for a few days. However, when I got there, Leon immediately powered up the laptop and found the problem within 10 minutes. I asked him how much I needed to pay and he said "no charge". Those are 2 words you seldom if ever hear at a business and I was very impressed. I'll recommend this business to all of my friends and use it again when in need. Thank you.

I was on my way to a local electronics store to look for a new laptop when I decided to go to…read moreColonial Computers to see what may be done to fix my current laptop. It took forever to turn on and was super slow. The technician opened it up and did a diagnostic and determined what the problem was and told me that he could fix it. He said that the laptop was in good condition and that I did not need to spend a lot of money for a new one. I was thrilled to hear this and agreed to leave it for him to fix. He said that it should be ready the next day. I received a call the same evening and it was ready. I went to pick it up and he told me to turn it on. It turned on immediately and worked faster than when I had initially purchase it. I was very happy with his work and so happy that I did not have to shell out money for a new laptop. I'd rather pay a couple hundred as opposed to a thousand or more. I recommend Colonial Computers. Their service is great and they are so nice and accommodating. So glad I found them. Patricia

They charged $95 to "diagnose" my printer problem. The "technician" ran the standard printhead…read morecalibration & cleaning programs (which of course I had already done) and determined that my printer was BROKEN and I should buy a new one. He had absolutely no technical knowledge about printers. I had to show him how to access the toner cartridges. They did reduce the charge to $50 but they did not tell me anything that I did not already know. Total false advertising. I contacted another company and they were honest enough to tell me that no one actually works on printers. Best idea is to just apply the "diagnostic charge" to a new printer.

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

I went to the Williamsburg site today to see if they could repair my broken charging port on my…read moreSamsung S22Ultra. They were able to repair it quickly, they were reasonable in cost and it was an overall great experience. I will go back to them as needed and will highly recommend them. Thank you, V. Williamsburg

Long post alert!…read more **Please stay away from this business** I originally had taken my post down to work amicably with the owner that said he refund or money because of bad tech. He had constantly given us the run around so I decided this is the best cutoff action, and to encourage future patrons to take your devices elsewhere. I had taken my daughter's switch to this location to be repaired because it wasn't charging. They charged me $181 to repair it which I paid with no issues. When I got the device back, not only did it not charge, the tech tried to give me a piece that was worth $5 to make it charge. I informed the tech that it

Khalid fixed our Windows 11 PC. It was slow and had many problems…read more He is very knowledgeable about PC and Mac problems. And he is a good explainer and polite teacher. He makes house calls. I will call him again next month with a list of both PC and Mac problems and questions. Text him at 757-291-3663 for a quick response. He prefers texts. He covers the Williamsburg VA area and more. His website is wefixcomputersbyKhalid.com

I've never written a review that was uncomplimentary before, but I want people to know that my…read moreexperience was totally unsatisfactory and I'm unhappy with the service I received from this business. I am a woman in my late 70s, and like many my age, have an elementary understanding of how computers work, but able to use them in a basic way. Khalid was hired to come to my home to transfer data from an old iMac desktop to a newly purchased used one. In addition, I have multiple Apple devices that needed syncing and my primary email was no longer working. Khalid held me hostage by his side for FIVE HOURS, while he tried to figure out how to do his job, demanding I watch him carefully as he slowly entered passwords to, as he put it,  avoid disaster and lose all my data. He admitted to being confused and everything he did just caused things to get worse. He blamed it all on too many emails "clogging up" the system. The drama increased by the hour, hours I was being charged $100 for. After three hours, I was telling him we had to wrap it up, my brain was fried and I couldn't take any more, especially since his wife called every hour to yell at him--on speaker-- to come home. Finally, my husband intervened and told him to leave. He got his check for $500, assigned me to delete multiple thousands of emails as homework, then have him return to resume "fixing" my problems at his $100 an hour rate. His final act was to pull up the Yelp site and ask me to write a review while he watched. I refused. He texted me several times throughout the next two weeks to ask if I had finished deleting emails. My son visited me and got my email to work, then contacted Khalid when he heard what had happened, asking for a refund of at least half of my money as he considered his actions to be elder abuse. At first, he agreed, then did not follow through. I do not recommend this business.

Nice place and professional employees they know what they do. I fix my PS5 and my phone over there…read morefor a really good price comparing with the market. I do highly recommend them.

From the owner: The Fix – Williamsburg, VA At The Fix, located inside…read moreWalmart in Williamsburg, VA, we provide fast, reliable, and affordable repair services for phones and other devices. Our skilled technicians handle everything from cracked screens and battery issues to water damage and gaming console repairs—all using top-quality parts. Most repairs are completed the same day for your convenience. We also offer accessories, protection plans, and AKKO Phone Insurance. With quick diagnostics, transparent pricing, and expert care, we’re here to keep you connected to what matters most.

under new management at least that what the lady at front desk told me. they also no longer do…read morerepairs on computers or motherboards

Great turnaround, communication, and customer service. Overall happy with my laptop upgrade!read more