Flyball handles the maintenance on my VOIP server for my company. I am in California, but they…read moretreat my like I am next door. Their team is fast, courteous, and is a great value. These are good people that do what they say and care about the results. I run a cloud-based asterisk VOIP, and it would be a disaster without Flyball. Instead, I am the envy of my competitors...

I decided to bring my computer there for support instead of Geek Squad to support a new local…read morebusiness. I brought in my custom built computer to Flyball because there was no sound or video being outputted. After days of attempting to troubleshoot myself, I finally took my computer to Flybal when I noticed their sign for "$35 Quick Fix solution for any repair 30 minutes or less". My original visit the technician took some time to give a basic overview of my issue. I came in when they were about to close, so I told him I can just leave it so they can close up. I stated that I was initially inquiring about their "$35 quick fix" and do not want to be charge anymore than $50. The day in the morning I got a phone call from another technician stating that my computer is fixed. It was a simple fix of plugging in the 4 PIN PSU connector that I forgot and that it is booting up. Prior to noticing the 4 PIN PSU, the technician removed the video card, "tested" the ram, and tested the power supply that took well over a half hour as stated which disqualified the "Quick Fix" deal. The work/labor quoted by the technician was over 30 minutes and I was charged the minimum of the $50 which was what maximum of what I wanted to pay. Again I want to state when I first brought in my computer I was interested in the quick fix solution for $35 that they had advertised on their website and window, but would have been charged $65 for connecting a 4 PIN PSU connector if it wasn't for my verbal agreement prior to leaving my system. I was a bit confused at first when I was quoted the $50 price for reconnecting a 4 PIN PSU connector, but I emailed the technician and was given the information I posted above. I came to a better understanding on why the cost was what it was, after I contested and wanted to write to honest review to help a local business out. Support local businesses and feel free to let them know what kind of budget you are working with. If you have any discrepancies, don't hesitate to talk to someone. Their customer service is pretty good, and they are understanding but most importantly they fixed the problem.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

Recently purchased a new Nucbox for our company's receptionist. Needed help and guidance setting it…read moreup and get it running on our network. Mr. Danford was tremendous help. Very professional and knowledgeable. Should I need help in the future, I will not hesitate to call FUSE and their supportive and knowledgeable staff. Would recommend!

Phenomenal Customer Service, above and beyond!!!!…read more I was in a serious computer crisis. My brand new MacBook crashed and died and Apple couldn't do anything to retrieve my documents or fix the problem in a timely manner. Of course, I was on a deadline and in the middle of contract negotiations that were to be finalized that Friday. I was feeling panicked. I decided to take my computer to Fuse, a company that I have relied on for years. I had called ahead and Dan was waiting for me to arrive. He stopped what he was doing and started working immediately on my MacBook even staying with my after everyone left to go home. He was so personable and conversational and his friendly, calm demeanor was exactly what I needed. He continued to work first thing the next morning and was very communicative throughout the process. He was able to help me resolve the issue and I will be forever grateful. His expert knowledge, speed, sense of urgency and ability to dissect technical issues and create solutions was exceptional. Thank you, Dan and Fuse Technology for never letting me down! Meghan

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!

I have been dealing with this company for many years. NOT one complaint. Great service. Ask for…read moreCraig

Sam--- the computer tech was awesome. Make sure that you consult with a person, that knows what he…read moreor she is talking about. The two previous computer stores I went to, [ before speaking with Sam at SCO ]------- BOTH concluded that my laptop problem was a motherboard issue. Sam seized upon the fact, that the conclusion above was incorrect. My laptop problem was a software issue. Thusly, very inexpensive to fix my laptop issue. Thank You again Sam !

Avoid this Place. Came in for a easy data transfer but the…read moreguy upfront is straight up rude and then on top of that he wanted to take all day for the service. I said No Thanks going some where else. Went to Micro Computers, got it done within 2 hours

Owner reached out and explained his situation. I understand there service is excellent i was to…read moreharsh.