Well, my computer had picked up a virus and I needed to get it cleaned up. So I found this company through Google. The offise was as expected, a small one room business. Cool. The first gentlemen that I dealt with (Willie) was nice enough but either has a hearing problem or simply does not listen to you when you talk. He will say yes to everything and moments later have no idea what you are talking about. I had to remind him several times of thimgs that had been discussed moments before. It came to the point that even the other employee in the room was rolling her eyes at him. That said, he was nice enough, accomadating and I had confidence that the job would be done. I left a deposit and went on my way. A few days later I casme by and the computer work was finished and readuy to go. Willie was not there. The person that I did deal with was on the phone with a client being very rude (condesending). When he hung up, he started laughing at the person on the phone and making comments on their lack of computer knowledge (This is a business that exists to assist people that lack computer knowledge). He started to talk about the person to me and I simply told him that I probably know even less. I asked for the computer and he asked for a receipt. i did not bring one (as I was not told to). He said no problem and asked for ID which I provided. He took the remainder of the balance owed and then did not want to hand over the computer, nor a receipt! WTF!?! He then claimed that he did not know who I was, that he can only deal with me if I had a receipt and would not believe me (literally) when I said that I no longer had it. He went on this ridiculous rant for over ten minutes about how he could not give me a copy of the receipt as I could be anyone (but he could take my money?). Finaly I simply said that I would come back tomorrow and dealwith Willie and he relented and copied the receipt, but all the while whining about the situation. I am happy with the actual work done, but the lack of even basic interpersonal skills will keep me from ever returning. If you absolutely have a dire emergency they are conveinently located and the job was done, but bring some headache medication with you. You'll need it! read more

If it was possible to give less than one star, I would have. The employees were extremely rude and unresponsive. They promised to give me a price quote before commencing service, but they never did. When I call to follow-up, they would hang up on me. They told me it would take "a couple days" to fix my computer, but after one week, the owner, Willie, stated it still wasn't ready because they needed to order the screen. I told him I didn't need a new screen, but he didn't listen. He told me to stop calling. I said I was going to take my computer elsewhere, and Willie hung up on me. When I went to pick it up, the employee stated the computer was not there. He said it was being fixed, and he would call me when it was ready. I said that I had told the owner not to service it, but he ignored me. The employee called, and said my computer was ready for pick-up. I told them that not only had a I not received the quote, as promised, but they repaired it after I told them not to. Willie said that I wouldn't get my computer if I did not pay them $125. I finally agreed to pay, and when I signed the credit card receipt, Steve, the employee, said that my signature was inadequate, and demanded that I print my last name. I told him that that was my standard signature, and when I tried to leave, he lunged toward and tried to grap the computer. I held onto, and told him that he was scaring me and needed to back away. He said that the credit card company wouldn't accept my signature, and that he wouldn't let me leave until I signed it. I tried to explain that legally each character in person's signature does not have to identifiable, and, in fact, a person could put an "X" on the signature line, and it would be sufficient, but he refused to listen. I just wanted to get out of there so I resigned. He then stated "are you stupid or something? You think you can do that and it's ok?" I left without responding. After that whole debacle, they broke my computer, and now the battery latch is jammed. I wouldn't recommend this place if it was the only computer repair place left on Earth. read more

First of all, All About Technology is all about ripping people off you are criminal and a rip off artist and you should've gave my money back when I wanted it back because of your poor salesmanship I mean we go back-and-forth with this all day but the customer is always right Chicken grease on my laptop. You sound like you're racist or a bigot who will say something like that knowing that I'm a strong black man. It would not tolerate this insubordination with a low self-esteem business man. You thought I was gonna trade in my $2000 laptop for $200 laptop use at your shop. That's not good business. Trust me I'm gonna let everybody know not to come to this business people like you give business a bad name and as for repairs, you complain how long it took you to repair it you say you didn't have a time to take too long to fix it. Why are you in business especially when I'm willing to pay, but apparently you just want that fast money the diagnosis fee and then you tell them you can't fix it but at least you got your diagnosis fee. I get it. You get about five of them a day that's some money for you but all you gonna get is a unsatisfied customer like me. read more

I am excited to endorse Willie Brake of All About Technology. As a small business owner, I have used his services consistently for over 4 years now. I have purchased one of is his famous "$200" computers (a Dell PC) and it is still going strong after these many years. I have also purchased a laptop computer from him ....same results. I have also been a service customer of his. Recently he made an "office call" to my Ann Arbor office all the way from Detroit and added memory to my "still going strong" Dell PC. Extended its life for even more years as now I can load Quickbooks on it easily! Willie is a professional and quite capable of assisting small businesses with technology issues. He's an extremely positive and upbeat peson and It's just a pleasure working with him. I highly recommend Willie and All About Technology! read more

I have been doing business with "All About Technology" (AAT) going on to ten years in various capacities. Expertise and knowledge of "AAT" in various computer related necessities have not only assisted my company to keep up not only with the ever changing software and equipment, but also, their reasonable costs enable small business like mine remain in business and competitive. I'll definitely recommend All About Technology not only for business but also private individual computer related users. read more

I am currently a completing my Masters degree. With only weeks of classes to go my computer suddenly would not work. I immediately was referred to ALL ABOUT TECHNOLOGY. I spoke to Willie and he informed me that it was more than likely a battery. I was desperate and needed prompt service in order to complete and submit my final assignments. Within two days my computer was repaired and I was able to continue to complete the requirements for graduation. I will definitely recommend to all. read more

The staff at All About Technology is top notch! Their repair rates are so much more competitive than the big box stores. I hate that I wasted gas shopping around when I could have just went to All About Technology first. So that's why I felt so compelled to write this review so that if you are thinking of shopping around, don't waste your time. Make All About Technology your first and only visit. You'll be glad you did! read more

All About Technology is a great place to get your computer fixed. Willie and the rest of the staff are knowledgeable, patient and trustworthy. When just about all of the stores were closed, All About Technology kept the community connected to much needed digital resources. I wouldn't take my computer any place else. I am so grateful that I found this jewel in the city! read more

I have worked with Mr. Brake for several years now. He is a very responsive IT professional who has the knowledge and customer service that has earned him recognition from all over the Metro Area. I have since referred friends, family and business associates to All About Technology because I am confident in his ability to solve ANY IT problem. read more

My stolen AirPods Pro 3s showed up in this store. Hmm. Very strange that they showed up here after hours. My AirPods have been changed to lost status with my contact info. I've called and left emails for the store. But very confused shy stolen AirPods would show up in a tech store like this after hours. read more

Brought a computer and a laptop about a year ago and have not have a problem with either one. Other computer stores, I would have had to bring it in for service by now. Very please with the quality and professionalism of service. We've recommend this business to all who's looking for computer services. read more

I brought in my laptop, it was serviced and I was out of there within minutes. I love to see businesses that are actually organized, friendly, and actually about their business. I was extremely satisfied with the service I received from All About Technology, and I highly recommend you give them a try. read more

I highly recommend All About Technology. I have bought several computers from him and they provide the best service and sales. They offer great products and at a reasonable price. I have recommended them to many people and they all say how wonderful they are to work with. read more

Well brake I bought someone to ur store. And ur helper was Very rude to him. Telling me if I wanted to read the paper near ur door it will cost 50 cents. In my book U should give him his walking papers he is very Not that smart dealing with computers and on the phone. read more

Willie Brake is an IT Expert and he has come through for me and my team time and time again. If you have computer problems, Willie has computer solutions. AND, he's VERY AFFORDABLE!! I highly and proudly recommend Willie Brake and his All About Technology services. read more

This store should be called "All About the Customer". They are attentive and patient. If they do not have what you need they will do everything possible to get it for you. Great store, great service, great owner. read more

All About Technology was instrumental in assisting us with selecting a computer to meet our organizational needs. The customer service was fantastic! We would definitely purchase for All About Technology again! read more

Mr Brake at All About Technology, was very knowledgeable and very professional. I will definitely recommend their services and let them take care of all of my computer needs. read more

Very good service. Very apt and detailed. Customer service is very good. The place is good for when you have absolutely no idea what you're doing with a computer. read more