The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

I have been dealing with this company for many years. NOT one complaint. Great service. Ask for…read moreCraig

Sam--- the computer tech was awesome. Make sure that you consult with a person, that knows what he…read moreor she is talking about. The two previous computer stores I went to, [ before speaking with Sam at SCO ]------- BOTH concluded that my laptop problem was a motherboard issue. Sam seized upon the fact, that the conclusion above was incorrect. My laptop problem was a software issue. Thusly, very inexpensive to fix my laptop issue. Thank You again Sam !

exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I absolutely love this place!!! Great people and great repairs at a fair price! Not only do they…read morerepair old radios and electronics, they have a selection of radios/electronics in store.

My experience for what it is worth. They took $100 upfront for bench fee and promised to hear back…read morein 2 weeks. Well, after 4 weeks, I called and they finally did provide a quote for the repair of my previously working deck, specifying the repairs & calibration, that completing them would be straight forward, and that my deck would be ready for pick up in about 2 weeks. Well, after, almost 3.5 weeks of waiting, I called to check in. They explicitly said, "Oh I was meaning to let you know. We can't fix your deck anymore. We ordered a wrong part and can't find the correct one, and now can't fix it. We're sorry you brought us a deck that is in too poor of condition to be fixed. You can use the $100 toward buying a another product in the store". This is a nightmare. I feel blindsided and cheated.

I asked them to install a powerful PC for me. They did an excellent job, finishing one with…read more4X32=128 GB memory in three days. I am using the PC everyday.

I like to say thank you for restoring my apple laptop, and my old apple mac desk top. your the best…read moreat fixing different computer of all sorts. Thank you very much.

My Microsoft Surface Pro 3 stopped working suddenly and wasn't fixable…read more Larry picked it up (my car isn't working) and he was able to recover all the files. He kept me well informed along the way. He's very professional and produces great quality work at fair prices. I'm totally satisfied with his work. Highly recommended!! :)

Larry was called to diagnose and fix my computer. He not only fixed my computer but while he was…read morehere took a look at my router as it was having minor issues. After quickly updating the software my router has been running without fail. I will call Connected Geek again for all my electronic needs!!

Leo is awesome- always helping our business with whatever we need- whether it's a data transfer,…read morenew computers, or a new laptop charger. Affordable and quick work!

Leo is the best! He worked on my computer on New Years Day so I would be able to do my Memory Lane…read moreShow. What a wonderful guy!

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

Needed to repair the screen on an iPhone I was trading in for my teenager to upgrade. Super…read morereasonably priced (about $80 for an iPhone 11 screen). Work was done well and quick. The tech was friendly and pleasant as well. I will definitely go back for future phone repair needs.

I would Highly recommend Eli and EMC Computer. Extremely knowledgeable, trustworthy and a great…read moreperson! I took my computer in and the work was completed extremely quick. Many thanks to Eli! Tom LaVergne

I have used this service center for over 25 years. The owner is VERY fair in his pricing. He is…read morehonest and does everything he can to get the jobs done quickly. Walk-ins are accepted. I have had a few bizarre things happen to me over the years and Eli always came up with a solution. I wholeheartedly recommend EMC Computer Store!!!

Flyball handles the maintenance on my VOIP server for my company. I am in California, but they…read moretreat my like I am next door. Their team is fast, courteous, and is a great value. These are good people that do what they say and care about the results. I run a cloud-based asterisk VOIP, and it would be a disaster without Flyball. Instead, I am the envy of my competitors...

I decided to bring my computer there for support instead of Geek Squad to support a new local…read morebusiness. I brought in my custom built computer to Flyball because there was no sound or video being outputted. After days of attempting to troubleshoot myself, I finally took my computer to Flybal when I noticed their sign for "$35 Quick Fix solution for any repair 30 minutes or less". My original visit the technician took some time to give a basic overview of my issue. I came in when they were about to close, so I told him I can just leave it so they can close up. I stated that I was initially inquiring about their "$35 quick fix" and do not want to be charge anymore than $50. The day in the morning I got a phone call from another technician stating that my computer is fixed. It was a simple fix of plugging in the 4 PIN PSU connector that I forgot and that it is booting up. Prior to noticing the 4 PIN PSU, the technician removed the video card, "tested" the ram, and tested the power supply that took well over a half hour as stated which disqualified the "Quick Fix" deal. The work/labor quoted by the technician was over 30 minutes and I was charged the minimum of the $50 which was what maximum of what I wanted to pay. Again I want to state when I first brought in my computer I was interested in the quick fix solution for $35 that they had advertised on their website and window, but would have been charged $65 for connecting a 4 PIN PSU connector if it wasn't for my verbal agreement prior to leaving my system. I was a bit confused at first when I was quoted the $50 price for reconnecting a 4 PIN PSU connector, but I emailed the technician and was given the information I posted above. I came to a better understanding on why the cost was what it was, after I contested and wanted to write to honest review to help a local business out. Support local businesses and feel free to let them know what kind of budget you are working with. If you have any discrepancies, don't hesitate to talk to someone. Their customer service is pretty good, and they are understanding but most importantly they fixed the problem.