I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe…read moreit was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.

Excellent customer service from Jason! I was visiting Portland for a week and something major…read morehappened to my laptop. I started blindly making calls and Jason called back quickly. He thoroughly explained the situation with my laptop, asked lots of questions, shared his knowledge and my chances of recovery versus repair costs versus buying a new laptop. In short, after his taking the time to explain all this to me, I came up with a plan of action. (Note: All his help over the phone was done without a guarantee of me coming into this shop!) I feel fortunate to have spoken with him. I highly recommend Jason and his business.

Dependable, worth every penny. One less thing I have to worry about. Appreciate Jeremy and his…read moreteam!

Oh my gosh. Jeremy is a gift. He was SO HELPFUL…read more We called him on Monday and he was able to come out on Tuesday morning. He was a few minutes late, which wasn't a big deal at all, especially since he called and let us know he was running late. He set up my employer's new computer for her, and helped transfer all the old files and he installed all the programs we would need. He was also incredibly helpful the day after the install, when we were having trouble finding some programs. He had us log in to his online IT help account, and took care of our problems remotely. I would 100% recommend Jeremy and CloudMinders to anyone else with computer problems.

Took apart my computer, which was having a power issue, decided my hard drive was corrupted and…read moresent it to California for data recovery without my permission. Fedex then proceeded to LOSE the package containing my hard drive (which was not corrupted btw, but contained years of work)

Thanks for fixing my black screen unresponsive laptop! Super fast and you are super nice!read more

When my iMac self destructed, I asked Jason to transfer what was on the old iMac to a new one,…read morewhich he did. When I told him there were images missing that I had to have, he came up with an external hard drive that did exactly what he said it would. Jason got the services I requested right, the quality of his work was superb, and the price was less than I had anticipated.

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

Awesome awesome Skyen... PC magicians for us non-techno business owners!…read more I initially contacted Skyen to step up my PC security since I am a small business owner working in a field that demands high security for documents/emails filled with non-public information. My area of expertise is for my business and not in computer software so Skyen came to my office to check out my current set-up and to discuss my options. Marc was wonderful.... patient, super knowledgeable and dedicated to finding the best solution for my needs at a price I could afford. Enter Jeff.... Amazing wonderful PC Wizard Jeff. He was the technician responsible for migrating my email to another safer platform on my PC, all done remotely. Can't believe how complicated the work was (given my email situation) but he did it all. And lucky me, Jeff took care of the work without me having to stick around (read that: I got to go to my jobs [read that: earn money] without having to stick around the office). And once the migration was done, Jeff patiently showed me how to navigate my new email system. There were a few follow-up tweaks that he took care of too. Can't say enough great things about the work that was done or how I was treated. REALLY REALLY appreciate the service! And now I am in total compliance with my industry requirements. Thank you Skyen!

With the exception of Jeff - The Worst and most unprofessional group of IT people I've ever seen or…read morehad supposedly "provide" IT services. I'd recommend that you to totally steer of the entire organization regardless of what City or State there operating in today. You don't have to look farther then how they've treated their past customers.

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

This is my second time with this business. Guess, second time shame on me…read more His follow thru the first time around was not impressive. I bought a piece I didn't need and he dropped the ball on helping me find a receiver for my system. He was over 1/2 hour late to our appointment this past weekend (Saturday morn). I paid him the full $40 (his per hour rate) for 1/2 hour appointment. Our antennae didn't seem to be pulling signal. He removed the DVD player from the converter box and the signal came thru. It lasted for the remainder (5 min) our appointment, then died when he left, and no signal for remainder of Saturday. I texted and called prior to his closing hours. I received a text 4 hours later he would be contacting me Sunday morning Sunday came and went. 4:30 Sunday afternoon I called and left a voice mail. Still waiting for contact. Since then I've fixed the issue--connected the antennae directly to the TV, which should have been done from the get go. You are much smarter than this guy and deserving of good customer service, take my word for it. Spend your time and money elsewhere.

I called in a panic Monday morning and Jeremy was there by 11am. By 1pm everything was back up and…read morerunning. My staff and I agree that not only is he knowledgeable but he's not condescending. He explains things well. Jeremy at NW Tech Solutions is our IT guy. I'd highly recommend him.

Updated review - he is still great! After a month of using his services he is still super helpful…read moreand responsive. I asked for some quick software advice and he responded with 24 hours with a link and his answer was great. I needed a PDF reader - the one he recommended works perfectly. Thanks Daniel!

Outstanding service and problem solving. Daniel cleaned up my computer to run more efficiently…read more Just as important, he disabled some applications that were part of the Microsoft package and that kept randomly appearing and interfering with my work. He also recommended replacing several current apps with ones that would do a more thorough job in my system. Throughout our appointment he explained in terms I could understand exactly what he was doing, but left all decisions to me. The work was completed remotely at an incredibly reasonable price. In fact, I wanted to pay him more and he refused. I highly recommend his work.