My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

They were very helpful when I messaged them on Yelp and performed the cleaning for no charge! I'll…read moredefinitely go back if I need any phone repairs or accessories.

My first time here and I'll certainly be back and recommending these dudes. Came here after I…read moredropped my iPhone (15) and the haptics started making an awful grinding/rattling sound instead of the normal "buzz buzz". YouTube said it's common after a drop that the screws break and that results in the rattling sound. I contacted five other repair shops and no one but Fixoid said they could do the repair. Also, Reddit reviews as of 2026 HIGHLY recommend Fixoid's Vancouver location - no idea why it's rated so low on yelp Called to confirm the price and their hours. Came in around 4:30pm mid week and slapped down $100 ($110 with tax). They called my friends phone to pick up in about 30mins and said they had to remove my protective screen so they put a new one on for free. Super happy. Thanks guys!!

Extremely rude manager with surveillance glasses constantly filming you, weird paranoid signs…read moreeverywhere about how much they want to shoot you with their gun. The owner seemed very off putting and distasteful, and they tried to scam an old couple while I was there by charging them significantly above market value for basic phone services. The store clerk working there seems friendly though.

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

Stephan was very helpful and knowledgeable as to the type of phone I was looking to trade my old…read morephone in for. I recommend this business.

Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old…read moredaughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious.

Horrible experience got a screen replaced and it broke within two days then they made us pay for…read moreanother one

My laptop crashed and I didn't have any idea where to take it. I chose to try Jason because of the…read morequick response time. He didn't disappoint - answered my inquiry almost immediately with a quote and drop off time options, and once I dropped it off he identified the problem quickly and I picked it up the next day. Simple, straightforward - I'll go to him again!

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

Left my son's iPhone for a screen repair and have tried to call repeatedly day after day to see if…read moreit's working and there's never an answer; it goes straight to VM. I would think a phone repair business specializing in phone technology would have their own communication lines at least working. I've also text and emailed but no response. The following Saturday actually went to the store front and a sign was on the door stating they'll be back shortly. We waited an hour and doors were still shut. I'm wondering if we'll ever get our phone...?!!!

Could not have been easier shopping here. They have a good selection of used phones at all price…read morepoints, and the salesperson was helpful, honest, and knowledgeable. I got a killer deal on exactly what I needed. I had been looking for a phone on Offer Up/CL but was nervous about buying from a random stranger since I know nothing about tech or anything. I felt good buying from this small business, they seem to know their stuff and they inspect all the phones they sell. Got a case for cheap too and they threw in a charger and screen protector.

loved working with Eli and Kai today. switched from AT&T got an amazing deal! They helped moved…read moreeverything over effortlessly.

I am looking to change my isp. Called the 800 number. No one could answer my questions…read more Tried the telephone number associated with this Verizon store and it sent me to a "call center." Asked if I could speak with someone in my local store and, no, I guess it isn't possible to speak with someone locally. Keep distancing yourself from your customers and I will distance myself from Verizon.

I got a great deal on a IPad including a 14 day return. These guys were great! I would definitely…read morerecommend using them if you have a broken device or are looking for a used electronic.

Had a pretty good experience with this place about 6 months ago. The girl that works there is…read moregreat. I went here to get a repair for my Samsung Galaxy S4. I needed a new charging port and I also got the cover for the charging port. They had a reasonable price and convenient location. Their repair guy was only there part time. At first they said they had to order it. I waited a week, then the repair guy said he had the part, I came by and he said, nope it won't work. Then they said they had to order the part after all. A little confusing, but once the part came they fixed it in about 30 minutes. More recently I ended up getting my phone wet and for some reason the new charging port cover did not work as well as the original one and the phone got wet inside, but over-all I'm a happy customer.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

Canceled my account, got billed for next month after cancelling and ok, maybe a mistake. called,…read morethey reversed the charge, BUT they charged me a fee for Non payment on a canceled account. then they billed me for an additional month. I had to go to the office, the phone peeps could not figure anything out. Office told me i owed $191 on a canceled account Argued, had to escalate to supervisor because representative had no ability to explain. Supervisor argued with me and then figured out there was no $191 bill, they lowered it to $18-ish, and $13 of that was a late fee on a canceled account. I got loud They eventually credited my account fully. I want my 2hrs back. complete waste of time.