Fast diagnostics of my laptop problem. The laptop was so slow it was unusable. They replaced the…read morehard drive with a total cost $160.00.The laptop works great and the service was professional and fast. I'd use these guys for any hardware or software device that you have.

seemed genuinely interested in helping me figure out old laptop and if I should invest anymore…read moremoney in it. told me where to look for good used one or renewed one. great dealing with staff that's not trying to just make a sale but informing me in what to look for in good used one. they've got my business.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

These guys are great. Very knowlegable, great communication throughout the process...and delivered…read moreom what they promised. I took a custom rig I built a few months back to them when all of a sudden the bios wouldn't post. I consider myself fairly knowledable with computers , and built this rig myself, after 2 days of troubleshooting, I decided I need a professional....and found Ray's online looking for reviews. I brought it in on Monday of Christmas week and they were able to start working on it Tuesday before Christmas Eve, they had a solution for me, that Friday morning, less than 3 business days. Patrick took all my information and explained to me the process setting expectations and Jamie leveraged his skills to bring my PC back to life. Jamie was very personable and explained everything to me fully. In the future I definitely will be using Ray's for any of my computing needs. Thank you

I described the problem with my laptop, it wouldn't wake up from sleep mode. Ray diagnosed it and…read moretold me how to fix it right over the phone. It doesn't get any better than that.

Had an HP laptop that wasn't charging. Couldnt figure out why. Took 10 minutes for Andrew to figure…read moreout it was a faulty adapter cord, to sell me a universal replacement and I was off and running with a laptop that is now useable again! Great service!

I had recently purchased a new IPhone to replace one that was damaged. We have always used…read moreGeekmatics ever since they were located in Oldsmar many years ago. We have always found this to be the go-to place for any technical issues we have had. As I was trying to set up my new iPhone, I continued to run into problems setting it up myself to the point of frustration. I found myself going in circles without success. I took my phone to Geekmatics in Palm Harbor and was fortunate enough to have Colin address my concerns. I have had Colin assist me in the past, and each time he had demonstrated a high degree of knowledge and has always provided outstanding service. This time, what I found to be very difficult, Colin completed my set-up within about 2 minutes. Colin did not tell me "it was easy" and did not make me feel that it was an issue that I should have known to fix myself. He made me feel very comfortable with his professionalism. I will always recommend Geekmatics if asked for any advice with tech problems.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

Roger is the best computer IT person in Pinellas County.. He will come to you and get the job done!…read moreCall Roger today for great service at a fair price.

Today I called First Call Computer Services because of a problem I was having with my two computers…read morenot sharing files and communicating with each other. Rodger came to my home and in a very short time had both computers sharing files and communicating again. He even recovered some files I had misplaced on the computer for me. What a pleasure to do business with someone who is a true IT Professional in every way. Polite, knowledgeable, and very reasonable prices make this the computer repair service to use. Jim Hill Palm Harbor, Fla.

Brought in our I phone which had locked up for no reason. Gary did what 3 other companies including…read moreApple tech and Best Buy couldn't do in hours of trying. He fixed it in 10 minutes. Very grateful and so happy to have found these experts at Experimax. Tracy and Mary Talley

Selim and Julio are awesome! A senior family member needed help with a phone transition and they…read moreboth went way above and beyond to provide outstanding service! Can't recommend highly enough!

They changed out my battery on my iPhone and helped with some questions I had. They were…read moreinformative, professional and timely. I will use them again

We had computer in twice for issues. Second time we picked and turned the computer on at home…read more...still had issues so we called and left a message for someone to call us back. No one a Geekmatic's returned our call. We took our computer to different computer repair and they found the 2 additional items which Geekmatic's did not.. This company has gone down hill in customer service and geek service No I would Not recommend them

My father took his computer to this shop a couple Saturday's back because it would not power up…read more The person behind the counter told him that a $60 deposit was required. Later that day, my father found the deposit receipt in his shirt pocket and read the fine print...stating that approximately $195/hour would be charged for the repair. Well, that was way out of his budget (he is retired and on a tight, fixed income budget). So the following Monday he was there at the shop asking for his computer. The person told him that "nothing had been done and it was next in line." My father said he's taking the computer with him and wanted to know if they would refund the deposit. The person told him the deposits were non-refundable and that only the owner could authorize such a transaction. My father shipped the computer back to the manufacturer for repair. My father went back to the store several days later to ask the owner if he'd make a refund - especially since nothing had been done. The owner then became aggressive and defensive and told my father that in fact a "diagnosis" had been done (although...not given to my father at the original time of the pick up). The owner then brought out other employees to sing the same tune. My father told the owner that he wasn't there to fight about it...he simply wanted to know if he'd make the refund. The owner started reading the fine print, out loud, to my father about service refunds. Long story short, the owner would not make the refund for this "zero value" service.

This one is a doosey. We were having an issue with the server. The raid said that one of the hard…read moredrives was degraded (dying) so we decided to preempt the problem and give Computer Troubleshooters a call. The tech came out and messed around with the bios on the server, basically trying to figure out which hard drive was dying. He turned off the server, did not ground himself to the server and began to remove one of the hard drives. Once back in the hard drive was now dead. Not saying he was the cause, but it is true that the drive was working before he removed it and then it died when he put it in again. This was on Thur 7-13-13. We were told to expect a quote by late afternoon. We had informed them that we were not open on Fridays and that this is rush job. Fast forward to Monday and we call them. They had the audacity to say "we called you on Friday and you weren't there" ya think? of course we were not there, we informed them of this on Thursday. Monday morning we find out that they haven't done anything with the server all weekend because they could not reach us on Friday. Fast forward to Tuesday and they finally get here with the server at 9:15am, I ask the name of the person other than the tech and was responded to with "I am the Principal" not sure of what that means, but he was referred to as Tracy by the tech. The demeanor of the people associated with this company is, in my opinion, on par with the TSA. We finally received a quote on Tuesday... you read that right... we received a quote of "over $1000" on Tuesday that Tracy tells me in person in my office AFTER the work had been performed. This is the worst performance by a computer company I have ever had the displeasure of dealing with. Hope they enjoy themselves... that was the last money they will ever receive from this company.

Very impressed with Kayla and the team. I called to make sure they had the part, they did. Walked…read morein, dropped off, and picked up a few hours later! Their partnership with the phone company is handled very smoothly, didn't have to deal with any hassle at all regarding an extended warranty fix. Kayla has a great service skillset, even when faced with combative customer behavior. I can't imagine what these employees deal with on a daily basis. But they do a great job. Thank you!

Horrible experience. Dealt with Align and Nick. Had an appointment Saturday morning 3/23, 2026 at…read more10:00. Arrived promptly at 10:00, store didn't open for 10 more minutes. Was told I will get a call in a few hours when phone is ready, never happened. Came back on Monday, called first and they said phone was fixed. Phone was NOT fixed, all contacts were not put back on my phone and Align said if I wanted him to do this, it would cost an additional $149. So either I go to Tmobile, or download an app. I told him Nick told me they would do it, and he said Nick was new and didn't know anything yet. Align was rude and I will never ever go back there again. I now have a cell phone that still has the same issue and I invested $98. on a battery for a phone that was not fixed.