AMAZING! Riley really knows what he's doing. He repaired my PS5 in 3 hours. 3 hours! And did a quality job! I was actually in shock with how honest and helpful he was. I recommend computer reboot. Good value and great service. I had a faulty hdmi port, and needed it fixed. And he did just that, the hdmi port is working no issues and I can now use it again without any issues. Such fast service! I thought my ps5 would be with him for a few days, but he said "I'll have it done same day" and he lived up to that claim! read more

Computer Reboot - PS5 working after a successful repair at Computer Reboot. - IT Services & Computer Repair Near Me - Waterloo, Iowa

Riley is so amazing. So happy to have my laptop back. Not only did he fix it and provided me with a loaner while parts had to be ordered. He held on to my laptop for 2 months while I was sick and couldn't pick it up. My laptop wouldn't power on at all. at first, he checked to see if it was something simple like a charging cord... it wasn't it was something internally needed to be replaced. I know I will be coming back to him for future services. He is quick at finding what's wrong with laptops and helping you as the customer make the best choice for you. read more

Took by 4yr old laptop in with 3 documented issues (screen shots, Windows errors, descriptions) and after not hearing a word for a week called to get an update. The tech gave me the standard response to blow a customer off - "my investigation leads me to believe its a driver issue, but HP is bad about... blah, blah, blah. One of the issues was clearly a hardware related issue it was limited to 1 key on the keyboard and it was intermittent, but would get worse with use. Not a driver issue. Within 2 days of calling the shop called me and told me it was ready and that it was a driver issue. When I picked it up and said, "The keyboard was a driver issue or did you clean it and find a dead bug in there?" He mumbled something about it working now. The cost was fair, even it was a driver and not a hardcore tear down and rebuild, but the one issue that may have been a driver issue (touch pad quits functioning ) failed again within the 1st hr of use and the 3rd issue was likely not looked into (Laptop camera cant be found by apps), so it doesnt work. All three issues were documented and printed out for the tech when I left the machine. Verdict - The charge was not outrageous, so if any one of the things had been fixed I would not have written this review. But nothing was fixed so here it is. Administratively, communication was poor, ticket documentation is very poor. I emailed the business and did not receive a response. The shop space did not inspire confidence either - I know tech people can be "messy desk motivated" but as a customer I would prefer to see the customer facing business squared away and locked down. If you have serious problem wiht your computer hardware, I would think twice before committng here. If your budget sensitive and the issue is "easy" then this might be a good choice. PS, I was ready to buy replacement hardware for the keyboard which would have run the revenue higher but like I said I dont think it was looked at. read more

Brought my laptop to ITech with a battery header issue and they charged me $100 just to tell me they can't do anything about it. Then took it to Riley and he ordered a new motherboard and replaced my old battery in just 2 days! Can't recommend enough, Riley is very knowledgeable and I will now go to him for all of my tech needs. read more

I am a pc gamer. My pc is my baby. Computer Reboot treated my baby with care, and told me what to do in the future to keep my pc gaming ready. Professional all the way. Started an account with them for all my tech, and they are helping me piece together my new gaming rig. read more