Terrible they had me pay for what I wanted done. Then they said I was no longer covered and refused…read moreto give my money back. Total scam

I brought my laptop in with a battery header issue on the motherboard and they charged me $100 just…read moreto tell me that can't repair it. I already knew the issue, I just wanted to see if they could do anything about it, not charge me for nothing. I then brought it to Riley over at Computer Reboot and he fully repaired my laptop by installing a new motherboard and replacing the battery and charged me much less. Also only took 2 days! Embarrassing business by ITech. Do not recommend if you need anything done that isn't stupid Apple.

I had a problem with my email being hacked. It was a terrible feeling when I could not communicate…read morewith people to say don't answer that email from me. I went into RJ's and they were super friendly and helpful. They had the problem figured out and I was back up and running in no time. Thank you Kay and Jeremy for all of your great help!!

Is RJ Ender even open anymore? No one has been available for months. Doesn't help when you bought…read morea new computer.

This location has great service. Best buy is pretty much the only practical place to buy high end…read moreelectronics with the price match and great insurance plans, but the staff really makes it easy. I've seen one of the managers and the general Manager, and they both seem like great guys. No wonder the service at this best buy is completely outstanding!

If I could give this place negative stars. I would. The store is supposed to open at 10:00 AM…read more Somebody finally came and unlocked the doors at 10:05 AM. When I walked in, they asked me what I was looking for. I told them I was looking for a dash cam set up. They pointed towards the middle of the store and told me that I would find it there. I couldn't find anyone that could answer any questions about the systems. There were six people standing up front talking to each other. People blame Amazon for putting these stores out of business. These stores are doing it to themselves with lousy service. I made a comment to all six of them as I was walking out the door that I was just going to go order it on Amazon. Their comment was "OK whatever". They didn't care. The staff at this store is completely useless. They don't even try to help. And as it turns out. The dash cam is cheaper on Amazon. I tried to buy from an actual store. But they didn't want the business.

Great computer group, very helpful and fast service needed…read moreassistance with several work related computers and very pleased with results Thank you !!

Updated my software and lost my documents. The technician was condescending. I paid nearly $200 to…read morelose my important documents!

Pat has always been great at helping me with big or small problems!! I would recommend him and do…read moreto all my friends and family!!

When I was having computer start up issues, Pat came to my office, fixed me up with a new computer…read morecord and I was up and running in short order and very reasonably priced. Highly recommend The Computer Guy!!

These guys absolutely rock!! Not only are they extremely knowledgable and willing to explain so you…read morebecome knowledgable too.. but they are VERY well priced and just downright hilarious to interact with. If I could give over 9000 stars, I would.

From the owner: Sales, service, and repair! Our expertise spans a wide range of devices, including desktops,…read morelaptops, gaming consoles, and more, ensuring that we can address your technology needs comprehensively.

Great people, great knowledge and very fair prices. We get all of our Cisco, HP and Microsoft…read moreproducts from them. They also manage all of our IT inhouse, its like having our own IT staff.

AMAZING! Riley really knows what he's doing. He repaired my PS5 in 3 hours. 3 hours! And did a…read morequality job! I was actually in shock with how honest and helpful he was. I recommend computer reboot. Good value and great service. I had a faulty hdmi port, and needed it fixed. And he did just that, the hdmi port is working no issues and I can now use it again without any issues. Such fast service! I thought my ps5 would be with him for a few days, but he said "I'll have it done same day" and he lived up to that claim!

Took by 4yr old laptop in with 3 documented issues (screen shots, Windows errors, descriptions) and…read moreafter not hearing a word for a week called to get an update. The tech gave me the standard response to blow a customer off - "my investigation leads me to believe its a driver issue, but HP is bad about... blah, blah, blah. One of the issues was clearly a hardware related issue it was limited to 1 key on the keyboard and it was intermittent, but would get worse with use. Not a driver issue. Within 2 days of calling the shop called me and told me it was ready and that it was a driver issue. When I picked it up and said, "The keyboard was a driver issue or did you clean it and find a dead bug in there?" He mumbled something about it working now. The cost was fair, even it was a driver and not a hardcore tear down and rebuild, but the one issue that may have been a driver issue (touch pad quits functioning ) failed again within the 1st hr of use and the 3rd issue was likely not looked into (Laptop camera cant be found by apps), so it doesnt work. All three issues were documented and printed out for the tech when I left the machine. Verdict - The charge was not outrageous, so if any one of the things had been fixed I would not have written this review. But nothing was fixed so here it is. Administratively, communication was poor, ticket documentation is very poor. I emailed the business and did not receive a response. The shop space did not inspire confidence either - I know tech people can be "messy desk motivated" but as a customer I would prefer to see the customer facing business squared away and locked down. If you have serious problem wiht your computer hardware, I would think twice before committng here. If your budget sensitive and the issue is "easy" then this might be a good choice. PS, I was ready to buy replacement hardware for the keyboard which would have run the revenue higher but like I said I dont think it was looked at.