This has been my doctor for 2 years while I've been injured. They have been very helpful and have…read moremade my wc journey much more understandable.

Unprofessional, incompetent staff. Never saw doctor Stokes…read more Disgusting building... Staff scheduled an appointment for me, never called me to cancel and let me know doctor was out of office! Then the staff member assumes and asks, 'you're not working right?' Are you kidding me!!!! Don't recommend this office

Dr Adrian Cotton is FABULOUS. Cash only but WE'LL WORTH IT…read more I'd recommend Dr Cotton to anyone.

It's so nice to know that there are still amazing Dr's out there...Dr Cotton (and Carmin) are…read moregreat. I love their conservative and thorough approach !!!

I am a middle aged male and have visited many, many doctors in my lifetime. I am compelled to write…read moreabout Dr. Paul Lui because of his very professional and courteous service. In fact, he really does care about his patients. I didn't feel rushed or hurried. He did a complete and thorough health history of me to find out why I was having this health problem. Dr. Lui takes his time with you and has a very pleasant personality. I will continue to drive the 21 miles to his office for my medical treatment. All I can say is Dr. Paul Lui is a valuable asset to the University of Loma Linda Urology department and is a prime example of the way health providers should practice. Thank you

Internal andFamily medicine.Great quality care. Office experience great. My NP was very…read moreknowledgeable and helpful!! Thank you !! Would recommend and go there again.

Dr was really not caring and didn't take care of the me after the surgery that as made it worse…read more Terrible treatment!

They don't run their a/c or it's set really high. I'm sweating in here and it's 100 degrees…read moreoutside Hot and stuffy in here. Also there are no patients here and the physician is just tinkering in his office making me wait going on 30 mins now. Again there aren't any other patients here

I think its horrible that my brother can walk in this place with nothing more than saying he has a…read moreback ache,after saying he had cancer and being cleared by a doctor at Loma Linda. Dr Katinara has his CT scan. But after seeing him for a while she still continues to prescribe him Oxicodone,and there is nothing wrong with him. This is why we have a drug problem in our country today.I would love to know the reason she continues to give him 120 Oxycodens every month. Yes he a leg amputation for several years and had back surgery so he claims ( she hasn't looked into that either) again several years ago. I just saying seems like the narcotics are just being handed out to him freely. And he appears to be dependent upon them. Not good. Yesterday while talking to the doctor I said 3 times he doesn't have cancer and we went over the CT scan, hoping she would get my drift but no she still refilled the opioid medication

Did not accommodate me as a new patient. I first called and asked the receptionist said no. So I…read moreasked when she said at no time in the near future.

Amazing doctor, amazing staff! Literally have never had one bad visit in 14 years. Dr. Wilson and…read morehis staff are truly here to serve their patients!

Boomerang Healthcare pain management center located in San Bernardino ca…read more Has friendly and helpful staff. Facility is well maintained. Doctors and staff are informative and listen well. Overall it's been a great experience thus far.

Staff is well organized and work well under pressure, unfortunately it seemed like treatment was…read moreweaning instead of managing pain. Pain medication was necessary and every time a road block happened we were met with a shrug and "oh well."

I had a very frustrating experience with this office., at the San Bernardino office, It is…read moreextremely difficult to get anyone to answer the phone, and when you do, follow-up is poor. I was told a prescription/order for my ultrasound would be sent, but no one followed through, which delayed my care and caused unnecessary stress. Good communication and timely follow-up are essential in a medical office, especially when patients are waiting for important testing. Unfortunately, this office did not meet those expectations. I hope they improve their responsiveness and make patient care a higher priority. This is now patient neglect

The WORST customer service over the phone I have ever experienced!…read more All of the options ques were going straight to VM ! Finally got through, and they said its because they arent taking any new clients for this month, and next opening isn't until August. I said, "okay, that's fine. I am looking to schedule in September. She said well , she still can't help me because she has 3 ahead of me. I asked, "okay , but I have a referral, how do I schedule ?" She rudely said, for me to call back my doctor ​to figure that out and then hung up !

I'm a Health care provider and Patient. The Dr. is…read morecompetent and compassionate. His front desk staff needs to go back to school and learn basic manners. I had to wait about 40 minutes for one of them to pass a message to another provider and she had the nerve to tell me that she forgot while she was eating her lunch and the provider was right in front of her. Most of the time they are talking and laughing about their private matters while we look and look at them waiting for assistance. They don't follow up with requests or messages. The phone is never picked up and message box doesn't work. Too bad the professionals like the Dr. have to deal with this type of incompetence and unprofessional behavior. Really bad representation of this medical group.

Dr Kastoon is amazing doctor. Unfortunately front office staff is rude and worthless. I wish they…read morechange the staff or the office manager who runs the business.

6/1/26 I had a total left knee replacement. Ortho doctor prescribed Percocet a weeks supply which…read moreI took. A week later I contacted my ortho office for a refill and Regal Medical Group denied the claim. I'm no druggy and for you to denied the claim that my ortho submitted is beyond me. Now because I only have a few pills left I'm being forced to pay out of pocket. Not sure what your reasoning is but wtf.

Regal Group does not seem to be concerned about your health…read more #1 They have a very small pool of specialists; expect to wait 3-6 months for an appointment with one. #2 Regarding authorizations, Regal Group will list the Department's name (e.g., "Neurology"), but won't commit to the Doctor's name or the sub-specialty. I'm sure they have their reasons for doing that. If you have three issues, you'll be at a loss figuring out what your authorization is for. #3 Watch for the Doctor's name and the respective Clinic's name. When you complain, they will refer you to the same Doctor but under another Clinic's name. #4 They referred to a Neuro Psychologist who takes only Down Syndrome patients #4 They are now recycling their referrals and trying to send me 90 miles away. I would not be surprised if I got referred to the other side of the hemisphere to discourage me from seeing the doctor.