I manage 175 units and use Bill for all of my plumbing work orders. not only does he respond to…read moreemergencies quickly, he handles everything professionally and provides great detail to myself and my tenants. another huge plus is he's extremely friendly fly and has a great sense of humor that's needed in our industry.

Was assigned to my property for a "emergency call" by my property management but in reality this…read morefake company is not even a real company and does not address emergency calls yet accepts them just for the money. When asked why he wouldn't come for the emergency call but took the job from the property management he stated that it was 9pm and he's not coming out for the night to turn the entire apartment buildings main water off for 12 hours. Yet this fake company's location is about 3 blocks from the job. He also doesn't know what he is doing and refused to listen to the real issue stating my busted pipe was only a small leak and when I showed him proof he ignored the actual video of the water spraying out not "leaking" he still will tell you that you are wrong. Want to waist your time use this guy!

Had Klug Plumbing replace our water pipes due to a series of pinhole leaks. All water pipes, hot…read moreand cold, were replaced. They Completed the job in two days at a very reasonable price. Professional and complete clean up when they were done. Would definitely recommend

We discovered a leak in one of our copper pipes late in the evening on a Friday night. I started…read morelooking for a plumber to come out ASAP -- Klug Plumbing was not only the only one to call me back the same night but also come out first thing the next day. Bob assessed and repaired our pipe, while checking if anything else was affected by the issue. He expertly repaired it and had it working within an hour. I appreciated his communication leading up to arrival and how he explained the issue he found. If we ever have more plumping needs Klug Plumbing will be our first call!

Terrible experience. The plumber was disrespectful, raised his voice when I asked simple questions…read moreabout the work, and made me feel uncomfortable in my own business. He also yelled at the person assisting him while on the job and later blocked my phone, making communication impossible. Professionalism and customer service were completely lacking. I would not recommend this company.

Richard Dodaro is a plumber in Forest Hills, PA. He was recommended on NextDoor.com. Believe every…read morelow review you have read about this man. He is aggressive, inappropriate, verbally abusive, incompetent and completely unprofessional. I needed a shower to be repaired.I called him and he came by same day to see what the job required and to quote the job. He told me he could return on the following Saturday morning with the right part to repair and if that didn't correct the situation he would need to replace the entire shower system. He felt certain that he could repair the faucet handle. He quoted me $650 if the the system needed a full repair. He was complaining the entire time about every customer that day had large dogs and he was angry and wound up from the moment he walked through my door. It was very uncomfortable to be around him. He returned the following Saturday and removed the hot water handle to the shower. I advised him that I purchased a new shower kit, 3 handle that appeared to be the same that was installed prior. He attempted to use the new kit, then went to his truck and brought in a delta cartridge that didn't fit. In fact the cartridge he jammed it in the stem. He then could not stop the water from running out the shower faucet. He then picked up the new shower kit and slammed it on the floor stating "I don't know why people buy this shi...." He yelled at me "Throw it away or send it back to Jeff Bezos." He was there an hour. During that time he kept trying to engage me in personal small talk, and pressuring me to go out with him for drinks. I declined. He then charged me $200 for his 1 hour of incompetency and rudeness, and informed me he would be would need to return and install an entire new shower kit and go thru the plaster wall behind the shower. He then told me to go to the Kingston Brass website and send him an email with the photos of what I wanted, he would approve and I would purchase. I had to leave town unexpectedly.. Upon my return I sent Rich Dodaro a text message with a link to the shower faucet kit I was going to purchase. He said it was fine. It was delivered and I called him to reschedule. I was going to have my son there because I did not want to be alone with this guy. He then asked if I was still using my son's home to shower as mine was not working. . I explained that ...I had no working shower in my home. He said, but I fixed it...you had running water when I left. I said no, remember you couldn't repair it, that is why you had me order the new kit. He couldn't remember what he did and he seemed to be very confused. I told him that he charged me $200 and couldn't repair the faucet handle, that I could not return the first kit because he damaged the parts, and I ordered the 2nd replacement for $300, and...I was now at $700 and still have a broken shower. I told him I wanted to be sure that the $650 he quoted me would resolve the problem, and I again asked what availability he had to complete the job. He responded via text "I don't think I want to work with you anymore. Rude and incompetent.

Called them for a backed up sewer line at my business and they showed up when no one else would. I…read morethought the price was going to be super high but is was actually the cheapest. The service was outstanding as well. They put the "booties" on their boots and were super friendly. Indeed 5 star service. While they were here I asked for a price on my back flow valve testing (why not kill 2 birds with one stone) and surprise, surprise they were the most competitive too!

Chris came out the very same day we called. Instead of just going right at where we thought the…read moreproblem was, he took some time to understand our house's whole configuration, and then he solved the problem at a site that was quite remote from where the problem seemed to be. This was a far cheaper fix than it would have been if a less-capable individual had tried to "fix" the problem by going straight at it, where it was manifesting. And, by doing it same-day, our general contractor could keep working. Then, Chris explained to us the organization of our house's plumbing system. That knowledge alone was worth the price. A nightmare situation was avoided, and it could not have gone better.

I rely on my fellow Yelpers to give me honest, unbiased reviews of local businesses. Most of my…read morereviews and searches are about food, but occasionally I have a need for another type of business and this is the first place I turn. You all led me to this small, local business and you were spot-on, so I am paying it forward by adding my review! My family had our pipes freeze in the winter storm this Christmas. Friday, it was the cold water pipe, which took seven hours of work to unfreeze. We thought we were in the clear and counted our blessings as we kept the cold water running overnight Friday -- only to discover Saturday around noon that the hot water pipe was now frozen solid. Twelve straight hours of effort with hair dryers, space heaters, boiling water pots, heating pad wraps and everything else we could think of did not work and we went to sleep Christmas Eve defeated, wondering how we were hosting the rest of my family on Christmas with no hot water, dishwasher, etc. (Our efforts did eventually pay off with the hot water coming on at 8 a.m. Christmas morning and no pipes bursting. So grateful.) During this nightmare I called a number of plumbers who list themselves as emergency 24/7 plumbers, but only Gary from Brickhaas called back. He called during the span of time that I thought everything was under control, but I asked if we could be booked for later in the week to unclog a bathroom drain I've had a problem with lately. Glad I booked them as, after the pipes thawed, the under sink drain was leaking slightly so Dominic was able to take a look at both of these things today. He called with a 20-minute heads up on his arrival, efficiently took care of the clogged sink and an aerator that was limiting water flow, installed a new kitchen sink trap assembly (which he said I could honestly take or leave; I appreciated the honesty but opted to replace for my own peace of mind), and offered solid advice about what we might do if plans to better insulate those water pipes in the future didn't work out re: rerouting the pipes from their current, poor location. He was highly knowledgeable, didn't hard sell anything and I absolutely got his card as I'll be calling them for future plumbing needs. Yelp comes through, as usual!

Called to have 2 small pieces installed that were provided by manufacturer-faucet lever and small…read moremetal part to cover where faucet was attached to body. Work was done correctly. The tech was very pleasant. Bill was around $200! They helped me to realize that I needed to take a class on simple faucet repairs.

Unclog bathroom sink drain…read more Patrick was a phenomenal plumber! He communicated with us several times before he came for his appointment. He was mindful of our new flooring throughout my home by wearing booties over his shoes. The amount we were quoted was exactly what we were charged. I highly recommend this plumber.

What started as a warranty call with a plumber for my new hot water tank, quickly escalated to my…read moregas being shut off due to leaks inside my house and outside between the curb and meter for just over 48 hours during some pretty cold weather. In what was an extremely stressful situation Pat (the owner) quickly answered every phone call with my endless questions in the shortest of time frames. I committed to him doing all the work Tuesday night and he told me his goal was to have my gas back on the following evening and he did - less than 24 hours!!! I did have another issue with my hot water tank (a manufacturing defect) and he showed up again to resolve that issue too!! His work ethic is top notch. His entire crew (Justin, Wes, and Callum) literally worked their asses off in pouring rain, cold and wind, up a hill, thru tree roots - hand digging - they didn't stop all day. Maybe a 10 minute lunch break. I felt so bad and they all were so pleasant and respectful. Elissa in the office was the first person I had contact with and she was so easy and compassionate to work with. She offered to drive to my house with anything I needed while my gas was off!! Impressed doesn't even begin to cover how I feel about this experience. The entire team exceeded my expectations. I don't have a single complaint besides wishing I had known about them before this issue even happened. 10/10 I can't recommend them enough!! We are always quick to complain about a company who screws us over, but this company deserves all the praise and good word of mouth!!

Terry's Plumbing has been in business for over 40 years, and its plumbers perform the following…read moreservices: general plumbing, bathroom remodeling, sewer replacement and repair, and pipe excavation. I had a leaking pipe in my garage ceiling, and my usual plumber was not available, so I called Terry's Plumbing. A courteous woman answered the phone and set up an appointment for 10 AM to 2 PM later in the day. That time came and went, and no plumber had arrived, so I called again, and the woman told me that the plumber was on his way. The plumber arrived and spoke courteously with me, and he even interacted nicely with my dog. He cut a hole in the drywall in my garage ceiling. He initially said that he could not find the pinhole leak in my copper pipe because it might have sealed itself with calcium, but then he said that he found it, and he replaced about two feet of the pipe. The cost was $90 plus whatever it cost to fix the leak, for a total of $240. He wrote my credit card number, expiration date, and authorization code on a paper invoice to bill later. Unfortunately, water continued to drip from the ceiling. The plumber had told me that the ceiling would be wet and take days to dry, so I waited until later in the week to call about the continued dripping. The receptionist said that if the leak was related to the call earlier in the week, then they would not charge me a service fee. There would be a service fee only if the problem was new. The same plumber returned, and he cut away more drywall and replaced a section of pipe that was near the previously replaced pipe. He did NOT charge me again. I deducted one star from my review because the leak was not fixed during the first visit and because the plumber got wet drywall all over my ladder and garage floor. However, I would consider hiring them again, and I even discussed PEX with them. Tip: Check their website for coupons.

Terry just saved us a lot of money! We had what we thought was a minor clog in the drain, but the…read moreplumber we originally called couldn't figure out where the clog was or if this was even the problem. So, he decided we should jackhammer the floor. I decided to get a second opinion. Enter Terry's Plumbing. Terry arrived the same day we called, diagnosed the problem right away, and then fixed the problem right away. And, it turned out to be a simple fix. It turned out to be a clogged drain. Which is the reason behind this five star review.

I have hired Petrack Plumbing several times. Here are summaries:…read more Appointment #1: The plumbers removed an old utility sink and installed a new utility sink in my laundry room, removed a 1970s-style wet bar in my living room and capped its pipes, and snaked a gutter pipe outside. Afterward, my new sink and pipes worked great. Appointment #2: The plumber used a camera to determine why my gutter drain pipes were not draining properly. He determined that a dry well/pit in my yard was full and needed to be replaced. Appointment #3: A different company had installed a new washer and dryer in my laundry room, and they caused a gas leak and did not level the washer and dryer. Petrack Plumbing arrived at my house in less than one hour. The plumbers reassembled my gas pipe, and they leveled my washer and dryer. Then they charged me $0! Appointment #4: Petrack Plumbing flushed the pipes from my gutter downspouts to my dry well/pit (*different* downspouts, pipes, and dry well than months earlier). They said that my gutters and downspouts are probably clogged and that my dry well might be full as well, but my dry well does not need to be replaced because it can overflow down the hillside. Then Petrack Plumbing replaced a leaking copper pipe in my basement. The pipe had a pinhole, so the plumber replaced that section of pipe with new copper pipe. They said that the other copper pipes in my house are the thicker-wall Type L pipe, so they should last for more decades. Appointment #5: My hot water heater and expansion tank were about a decade old and probably nearing the end of their lifespan, so I hired Petrack Plumbing to install a new water heater and expansion tank. Two plumbers arrived 1.5 hours early, but they did call in advance for our consent. They spent 2.5 hours doing the installation. At the end, they explained to my husband and me what the different parts do. The plumbers had noticed that the old expansion tank and pipes were connected to the hot water rather than the cold water, so they installed the new tank and pipes in the correct location. This extra work cost a little extra money, but the final price was still a couple hundred dollars less than another company's estimate.

We've used Petrack Plumbing on 2 occassions and were very pleased with both experiences. Fast,…read morefriendly and fair pricing. Good work, too.