The response time from when I contacted them was minimal. They showed up promptly and replace my…read morehot water tank in about 70 minutes. They cleaned up they were and courteous I would highly recommend them.

Absolutely outstanding service from Mr. Waterheater! Shaun…read moreshowed up right on time--literally the very next day--and was clean, professional, and clearly knew exactly what he was doing. He has his master's license, and it really showed in the quality of his work. My old 20-year-old water heater had sprung a leak, and they not only removed it quickly but installed a brand-new unit and even accommodated my request to move the water heater from the first floor down to the basement. He ran all new plumbing, everything looks clean and beautifully done, and the entire process was smooth and efficient. On top of all that, the pricing was very affordable. Highly recommend Mr. Waterheater to anyone who wants professional, reliable, and top-quality work!

Very knowledgeable and super nice. Fair price came quickly. Did a great job would highly recommend…read moreJustin to anyone.

Justin is knowledgeable, polite, professional, and passionate about his craft. He has assisted me…read morewith several quotes, maintenance, and always makes himself available to answer my questions and educate me on my homes Heating systems and Cooling options. He is reasonably priced for the mastery he brings. I value his expertise and his opinion. He is saved in my contacts and is my go to person for all things HVAC in my home.

A service man, Tyler, was dispatched the same day we called. He arrived on time and proceeded to…read moretrack down the problem with our AC. He was efficient, pleasant, and knowledgeable and we would have him back any time we need service. Other AC repair places wanted to charge between $100 and $150 just to come to check it out. And that didn't count toward the total bill. Restano charges nothing to give an estimation.

I would not ever use them again. They definitely ripped me off . I had hot/cold spigots replaced…read morefor washer hook up. All it was unscrew old and screw on new ones and was charged $709.00. I would leave a zero star but I'll at least give 1 star for showing up.

I contacted Roto-Rooter for a quote to replace an outdoor frost-free spigot/hose bib. I was quoted…read moreapproximately $450 and told it would take around 3 hours. That price seemed high to me, so I decided to get a second opinion and ultimately tackled it myself. The replacement part cost me $42.92 from Home Depot and took about 10 minutes to complete. I understand companies have labor, overhead, and service costs, but based on my experience, the quote felt significantly higher than what I believed was reasonable for this repair. My advice to others: get multiple quotes and do your homework before moving forward with repairs. There is absolutely no way that a company can justify nearly a 10.5 cost increase and quote a job at 3 hours that took 10 minutes of my time.

We had our pipes replaced to get ahead of the pinhole leaks we had been hearing about. Jon Hartman…read moreand Jason were our technician for the day. They did a great job. Minimal cuts in the drywall and cleaned up their work area. We appreciated their professionalism. the deal we got was great. Jen G

The plumber was so nice and helpful. He did a great job and was very quick and left everything…read moreclean.

I contacted this plumber regarding a property that has been winterized since 2020 and has not had…read morewater running for several years. Due to the condition of the plumbing system (potential corrosion, deterioration, etc.), I expected a cautious and professional inspection approach. However, I was advised to simply turn the water back on to check for leaks and system integrity. When I raised concerns about potential damage or flooding, they were not willing to assume any responsibility if issues occurred. Given the condition of the property, I was expecting a safer process such as pressure testing or a staged inspection prior to reactivating the water system. Unfortunately, that was not offered. For that reason, I chose not to move forward with their services.

My AC was all screwed up when another company did some rewiring. Pelles wanted to get to the bottom…read moreof it and sent out their Manager. He had a mess to deal with. It was a Friday, later in the day and he refused to leave until he got to the bottom of it. And he did! Thought I may need a new AC but he took care of the problem.

We were overcharged by $70.00, refund was issued after I called to ask for an explanation of…read morecharge. Do not recommend this business.

Prompt response and came same day ! Did a fabulous job with initial request to reinstall circuit…read morebox for outdoor lighting that was on wooden post that was rotted . Then I asked to fix concrete counter on outdoor grill and the put back together (with a new glass cylinder I had purchased ) an outdoor heater. Scott and Chuck are not only highly competent but such nice people. I recommend them highly to anyone who needs a handyman. One is an electrician and the other a plumber - great combination. But they can do anything !!

Great service quick quality service professional representative thank you **************read more

Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!