Did nothing, would not give me my discharge papers. On the digital and physical form. It states-…read morethat if you don't pay- you will go to jail. Wait to the law firm get hold of this...I would give it a zero if I could.

Not sure to really trust this place. Test documents that came in said one thing, but was told…read moresomething different via phone call. Made me doubt it. Get tested at two different places and tested negative for the same test that I was told and shown. Not sure to trust to trust this place .

The staff here was awesome! Giselle was super helpful with the initial process and my x-ray with…read moreAnh was quick and thorough, not to mention she had lots of personality which is always reassuring. Definitely recommend the care you'll receive here!

I've been to this urgent care a couple of times, and this visit was by far the best experience I've…read moreever had. I've also been to other urgent care centers, and none of them provided the level of care that I received here. Alondra was an amazing assistant--she was so kind, attentive, and made sure I had everything I needed from the moment I walked in. Tony was hands down the best practitioner I've ever seen. I came in because I could barely breathe due to my asthma, and because I had glass (or a splinter) stuck in my foot. They took incredible care of me and made sure I left feeling so much better. Most urgent cares will be like they can only see me for one thing, but they took care of everything. The compassion, professionalism, and attention they gave me truly stood out. I walked in feeling awful and left feeling relieved and cared for. This is the only urgent care I'll be coming back to. Thank you, Alondra and Tony, for providing such exceptional care! Highly recommend!

Houman Kashani, MD is quick and professional. and…read moresufficient. His team is friendly. I would not go to anyone else.!

I called multiple times to confirm my insurance and schedule an appointment. My call was answered…read moretwice, I was placed on hold, and then disconnected both times. Other calls were also disconnected. I understand being busy, but this experience was frustrating. The front desk phone service needs improvement.

We had a really good experience at Mederi during such a stressful situation. I brought my kid in…read morefor a possible broken leg, and the staff was incredibly attentive from the moment we walked in. The front desk was so understanding which helped ease some of the anxiety we had. The medical team was so patient and took their time to really examine him and come up with the best plan. They really guided us step by step to get everything handled. Thank god the X-ray came back negative for anything broken. We didn't feel rushed at all and truly appreciate how easy it was coming in and getting the help we needed. Made a scary situation totally manageable! I would definitely recommend this place! Thank you!

I went in today with horrible back and neck pain that left me not being able to walk and everyone…read morethere took such a good care of me! Starting with friendly front desk stuff and continuing with caring nurse and incredible doctor Kenneth! Everything took less than 30 minutes including images and presentations. I always fear to go to urgent care or emergency rooms as you wait for hours and leave hospital drained and tired but this experience was the best! We drove an hour to be seen there but it was worth it! Thank you to the professional team and doctor Kenneth!

I've gone to this urgent care twice now and both times have been very helpful. Dr. Michael is very…read morepatient, helpful, and quite funny. Both Dr. Michael and Ricardo (nurse) made this visit very pleasant!!

This is the worst facility I have ever been to…read more Worst. Experience. EVER. Just FYI, I'm currently sitting in the waiting room writing this review because that's how long it fucking takes to be seen in this god awful place. I've been here since 12:10pm. It is currently 3 pm and they told me the doctor was going to see me at 2:30. The facility itself is disgusting (dirty) and the staff is full of incompetent and rude workers. No one genuinely cares about you here. DO NOT give this facility service unless you enjoy wasting a significant amount of time and being disrespected and brushed aside on multiple occasions. I repeat. DO NOT COME HERE.

I just recently moved back to LA and was very excited to see a Carbon Health less than a mile from…read moremy house. I lived in SF and all of the Carbon Health locations there were incredibly attentive and helpful. Unfortunately, that care did not translate to this Echo Park location. Off the bat, the smoke alarm low battery warning is chirping constantly upon your arrival. Not an encouraging sign and clearly shows a lack of upkeep of the space. The receptionist checks me in quickly, while editing a video of herself on her phone. I get taken into my room fairly quickly, and make it clear that I'm there to test my ferritin levels because I am anemic and feeling consistent exhaustion, and to get a CBC. Both the nurse and the practitioner are aware that this is why I am there as we talk about my symptoms in detail. I wait FORTY minutes for the practitioner to see me, despite there being nobody in the waiting room when I check in. Finally, I step out and tell them I have another appt and need to leave ASAP. They finally acknowledge me, meet, and get the blood test finished within 5 minutes. I'm not sure if they forgot I was there or what, but I heard them all chatting and laughing the entire time I was in the room. I get my lab results quickly, within 24 hours, but realize that the lab they ordered does not include ferritin, which was the entire reason I booked the visit. $50 copay down the drain for them to not test the specific item I went for. This place is an absolute joke and I would not trust them with my medical care. Clearly all the 1 star reviews show I am not alone. I'm going to try out Tia down the street and hope they will be more responsible healthcare providers.

I have Cigna and my co-pay was $150. I was with a nurse practitioner who had to bring in the PA…read morebecause she couldn't diagnose my symptoms. There was no wait - but really , they don't have anything that can help you if you have stomach issues or things that can't be fixed superficially. They did a flu test and some labs, and sent me home. I should have just waited for my primary care cause I need to go there now to follow up because my visit didn't resolve anything. Will update if I get any bills in the mail for my labs!

I feel happy for finding this place. 1. This location works…read more7 days a week- no med place, except hospitals is having such schedule. Hard working people will be happy with this. 2. This location provides with X-Ray, ECG, the PA Wilson with nurses are straight to the point medical professionals. 3. It is a clean and pleasant to wait place, which is very important for someone in hurry to receive a professional help. I am grateful to PA Wilson /actually a Doctor/ and the nurse /the name I forgot-sorry, girl/, God bless you.

I went to their clinic because it was a Sunday and my doctors office was closed. I had taken an…read moreover the counter flu/covid test that came back negative and I was desperate to figure out why i felt like death warmed over. I told the doctor of my symptoms (intense headache, intense muscle aches, fever, chills, stomach discomfort... I told them I had absolutely no respiratory or sinus symptoms. They again tested for covid/flu (negative) and also took a test for all the other things out there and said I would get the results back in a day or two. When I got the results back, I read the report saying: "The patient presents with a chief complaint of nasal congestion of the sinuses. The patient denies the following recent symptoms: * Constitutional: denies chills, fever". This is completely wrong information In my medical chart. The lack of care in getting information correct makes me question everything about this place. What if I went into a coma and this was the only info anyone had to go off of? Super unprofessional.

Doctor was extremely disrespectful, he answered questions about my baby in a rude manner. Apart…read morefrom the fact that the Doctor was coughing non-stop around a good number of pregnant women wearing masks or not wearing masks, that is not right. Throughout my experience there, I felt uncomfortable, disappointed, and uneasy. After my husband spoke up about the doctor's rude behavior, he threatened to call the security. The doctor half-assed the session after that.

Great staff. The PA Janée Malan was very helpful answering all my questions. Lots of services…read moreoffered, and it's nice having the clinic in my building so I can visit whenever I need. I got the monthly subscription plan, and have run down for different prescriptions and last minute issues. The office is very nice, and has lots of natural light and great vibe. And they validate guest parking!

I'm a nervous wreck when it comes to doctors visits but I was really happy with today!…read more THE WAITING AREA was very big and spacious, very white and very, very clean! It had 4 large couches and 2 large flat screens that played slides of health facts and doctor recommendations. I wasn't very bored waiting there at all. I read everything on the tv the whole time and actually learned a lot lol THE WORKERS were super friendly and informative. They were patient and seemed like they genuinely enjoyed their jobs. MY DOCTOR, Dr. Chen -- I can't say enough good things. She was so personable and nonjudgmental. You can tell she loves what she does and stays learning. I told her everything that was going on, and she had a plan for everything and specialists to refer me to. I could tell she cared. I felt like I had a better grip on my health after I left. I don't know why I was so nervous to begin with. I really like this clinic! I hope each visit is just as good as today!

I wish I could give zero stars. I genuinely cannot find words strong enough to describe how…read moreunacceptable this experience was. I scheduled an appointment for a test, submitted all required paperwork, and provided my insurance information ahead of time. My very first question when calling the clinic was about cost, and I was explicitly told that my insurance was accepted. However, upon arriving for my appointment, I was informed that my insurance was not accepted and that I would need to pay $150 out of pocket. This information should have been clearly communicated from the beginning. The issue is not the amount--it's the misleading and inconsistent communication that appears designed to get patients into the office before disclosing unexpected charges. To make matters worse, while the staff was polite on the phone, the in-office experience was the complete opposite. The staff was rude, unhelpful, and repeatedly passed responsibility onto one another rather than taking ownership or attempting to resolve the issue. This business has serious communication and professionalism problems. Staff need proper training to ensure accurate information is given and that patients are treated with basic respect. I would not recommend this place to anyone.

Floor #300 This clinic used to be good doctors are great but the staff from 2024 till now, which is…read morenew stuff, will retaliate if you make a complaint or try to make a complaint. If there something they didn't like about you, you will wait for more than an hour. If they remove this new stuff the clinic will be great I would recommend it but untill then I do not let my mom come to the clinic alone.

This clinic is a joke. Long story short I was told I needed a colonoscopy Jan 2nd I finally got…read morethe appointment July 16th they told me I need blood work done 30 days before the procedure. I came for my appointment my doctor forgot to put in the order for lab work now I'm sitting in the office they are trying to have me see a doctor to start the whole process over which is no good for me I need the blood work done. Today this clinic is sloppy and I'm furious.