I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Cross posting from google reviews because 3 hours after posting hundreds or reviews flooded mine…read more Being charged a ridiculous amount after getting no help nor answers, I was given black label medication I wasn't told about and I absolutely wouldn't have agreed to take. Sent home to almost die a few hours later. Don't come here. They don't care. I saw Sean Maley. Update: In response to the comment from this business, I called more than once after I regained my ability to speak in full sentences, and I asked why I was given medication without my knowledge and I just got a bunch of "I don't knows" and "I don't think they'd do that" even after I was sent a survey regarding my visit, I was asked if I wanted a call back, I said yes and I never received one. So I don't know what speaking to this facility again would do to help me in anyway. I even requested my medical records from this facility, and I was never told that the doctor believed I had a serious condition even though it was entered in my notes. And of course, it ended up being exactly that, but I was never told. I am an adult and I should've been told all of this information and not found out later by reading doctors notes. And I also read in my notes that I left with a 2 out of 10 pain. I never ever told anyone that my pain was below a 10. Their "legal counsel " isn't licensed to practice law in the state of AZ.

Here for an eeg. Dropped patient off at the door and went to park. Closest garage is "employees…read moreonly." Next best choice is further away. Got a tkt then saw rates for $3.00 per hour! Well, ok. Next sign says " patients and guest parking level 1 only." Went around level 1 twice. Each space that was empty, was "reserved." Called security to ask where I could park. Guests and patients can park anywhere in that garage that isn't marked reserved. So up I go. All the way to the top! Where it's not covered parking! Not if I have to pay for it! Left the parking garage! Under 30 min is free. Back to the front door! Valet it is. Waited in line approx 5min. O'! Look! There's a sign that says " Free valet!" Would have been nice to see that at the entrance. The young man that administered the test was very knowledgeable he was very nice and he was very gentle. They could have given us more detailed directions on what to do and not to do or what to expect from this test. Overall it was a good visit but the parking sucks!

My 83yo father was taken to Banner ED by ambulance. He was in excruciating pain & actively…read morebleeding--and on very powerful blood thinners from a previous medical condition. He bled through all of his clothes while sitting in their waiting room (so blood-soaked they were thrown away). Banner ED personnel left him sitting in the waiting room for over 8 HOURS, continuing to bleed and writhe in pain and became irritated when asked when he could be seen or treated. My father finally left and went to another hospital. I have worked in emergency medicine as a paramedic in 3 states over 40 years delivering patients to many, many ERs. My husband is a physician and has worked in multiple hospitals over 30 years. Neither of us have ever been so appalled at the lack of care or concern shown by Banner Hospital. Even at attempt at simple human kindness would have gone a long way but there wasn't even a minimal effort at patient care. I assure you, NO ONE in our family will ever step foot in a Banner facility again.

I have had to go to the hospital several times with my parents and my children, every single time I…read morehave gone to take my family members, the staff have been extremely attentive, the service is, for the most part, relatively fast as one can expect in a hospital ED that serves upwards of hundreds of people daily. I have gone to other hospitals in the area before without the level of care that I have consistently received at TMC. I will continue to come back time and again when needed the providers and the staff are great!

Our experience two days ago was not quite as stellar, for the first several hours, as on previous…read morevisits, but the hospital is undergoing some major reconstruction, apparently, so we made allowances for that. I went in because a cyst had ruptured behind my knee and I was unable to put weight on that leg. Various tests were done. Then, while we waited for reports, I passed out. We were seated in a hallway, and my husband tried to revive me. He couldn't leave me, for fear I would fall out of my chair. Thankfully, a nurse soon came up; she tried to revive me, and when I did not respond, she moved quickly to get me into a room. No heart attack, but an artery had flattened, and my BP was extremely low. Dr. Joshua Paree was there, and my husband was very impressed with him. He moved quickly, knew exactly what he needed to do and did it. I began to come around while they were working to stabilize me. I received the excellent care I have come to associate with TMC, and I am very grateful. So many nurses, but I remember names of only two: Jenny and Miguel. But all of them were so efficient and so kind.

This center is a mid tier hospital that includes and ER and ICU with limited capabilities and…read morestaffing. Our son was admitted to the ER in critical condition and required far more care than they could provide. The ICU refused him. The ER did their best to triage and stabilize him until they could find a tier 1 trauma center. All Arizona T1's were full so they were looking for centers outside Arizona. The following morning Mayo Phoenix accepted him and he was life flighted there. Hat tip to his night ER doctor who never gave up the fight for my son despite the limitations of this hospital.

East side... Dr. Jules MANGLER (Manger), Urologist, totally…read moreBOTCHED my GLS surgery... caused me a ton of pain and stress... Guy is totally incompetent. The Eastside facility was a hot mess... phones didn't work, his nurses never returned a single of 6 calls... follow up, none. A disaster.

My first experience at Carondelet St. Joseph hospital on Wilmot rd Tucson Az. ( summer 2026)…read more The experience with the outpatient surgery center was most positive from the the phone call for information from Helen in waiting room upstairs ( lobby very cold dress accordingly ) , the medical aides , nurses , Dr. Hellbush anesthesiologist & assistant, Dr.Katie Artz surgeon highly qualified & recommended , & recovery team , thank you . A friend on westside of Tucson said that confidence was not experienced at the west Carondelet St. Mary's hospital but I didn't hear the details who , what , when, & why ,respectfully . That said it was very clean efficient , and parking was easy . A large parking tower is located to the south & north side of Carondelet Dr.to enter Surgery outpatient , turn immediately north of the parking structure on east side .

I was born at this hospital and baptized catholic at 26 days old. I only go to this hospital as the…read moreqaulity of care I receive is amazing. The employees are always friendly and always there to help whenever. They offer a wide variety of things, including out patient surgeries and even diagnoses of new occurring problems.. I would recommend this medical facility to anyone. When I was diagnosed with Type One Diabetes and almost died, the staff here not only brought me back to life and saved my life but also made sure I was stable before sending me home. Even though the transition with diabetes is rough and takes a toll of your mental health, I always remember the care I received to get me to where I am today. Thank you to everyone at this hospital for saving my life.

Went to St. Mary's Hospital Monday. Fell at home a couple of weeks ago and tried to tough it out…read more As an 80 year old guy. Dumb, I know. Anyway, I've used that hospital a number of times (via their emergency room). Staff has always been professional and attentive. In this case I was give both X-Rays and Cat scans of the parts of my body I felt pain. Two fractured lumbar vertebrae (L2~L3). Put in a brace and have a follow up in four weeks. Highly recommend this ER if ya gotta go to one!!

Zero stars. They almost killed me. The nursing staff were horrible and abusive. The doctors,…read moreincompetent and uncaring. They kept me there for 35 of the worst days of my life. I will be speaking to a lawyer. They are the treatment facility for the jail nearby and I can see why. I recommend you crawl away from the dank disgusting ER into the street to call for help​ before you ever get admitted to that hell hole. They charged me $707,000! To try to kill me. Stay far away. That place should be closed. I don't have any idea how they get accreditation.

I would definitely NOT recommend this facility. The level of care was marginal at best. My husband…read moredeveloped bed sores and pneumonia twice while staying there. He was rarely cleaned, and staff were supposed to clean his mouth before meals, but that was never done unless I did it myself. If I arrived later in the morning, his meal would often be left sitting in his room with no one helping feed him. Staff were also supposed to reposition him every two hours, but that never happened. There were many times I left in the evening and returned the next morning to find him in the exact same position. The response time to call buttons was unacceptable, often taking 20 to 30 minutes. One time, his feeding tube alarm went off for almost two hours before anyone responded. At night, staff would sometimes simply turn the feeding tube off so they would not have to monitor it. Overall, the neglect and lack of proper care were extremely upsetting and deeply disappointing. I would not trust this facility with the care of a loved one.

" I think its a pretty good place to be, for the medical treatment, the nurses and doctors are…read morepretty awesome and stay on their toes. " I would like to say a special thank you to my nurse Elaine, Wari ( you are special), my dietician Joy, My case manger LIsa and not to forget Kendra you were helpful, informative and kind.

On July 10, 2026 ,I went there to visit my cousin in the Emergency Room The nurses and Doctors were…read moreno where around to find out whats going on with my cousin and NO Doctor or Nurse came to ask me " If I needed Any Kind Of Help

Worst hospital ever. My boyfriend was hospitalized and the experience was absolutely horrible…read more My bf has a very common name and there was another patient with the same name in his room. They took my bf to an operation room by mistake. HOW SCARY! Thankfully one of the doctors called him by his last name and that's when they realized they had a wrong patient. SMH Now I'm trying to make an appointment for him for some testing and they can't make it because the doctor put an order in for wrong thing and they can't make an appointment until that is corrected. It has been a few days already since I first called. I don't event want to give one star but nurses that took care of him during his stay were extremely kind and did their job well so they deserve the star. They definitely need more help though. It seemed very understaffed. Avoid if you can! Unfortunately, this was the closest ER for us.

My husband saw Dr Watanabe for a very bad head laceration. He had a great bedside manner and,…read moreaccording to our GP, he did a great job with the 8 stitches in my husbands forehead and brow area. We didn't have to wait long at all to get care and they all took good care of us. Thank you to the ER staff at Oro Valley Hospital.

A year ago tomorrow I went in for what I was told would be an easy out patient surgery. To remove…read moresome cyst from my head. The first thing that happened was they could not get the iv in. Some other things happen but I brushed them off. I woke up to two nurses in shock saying they burned all her eye brows and eye lashes off. My face was terribly burned. There had been a spark. It caught my hair on fire. Went under the sheet covering my face. Im lucky to be here. My surgeon was fast acting and swiped everything off my face. There is no burn unit at Oro Valley so they had to take me by ambulance to Banner to see a burn surgeon. This has affected me for the rest of my life. I was set up with a representative to help with my case. I requested compensation for what happened. The ambulance was not covered by my insurance. To this day no one has ever gotten back to me. I have written letters to people in Phoenix, gone up to the hospital until someone would speak with me, my primary doctor even spoke to the lady in charge of the Northwest hospital network. She never got back to me. They even tried to blame me for this happening. My mom had a stroke awhile back. An ambulance took her to Oro Valley. They were not even going to keep her a d run test. Thank God we had someone with us in the medical field who demanded they get her a room and run some test. While in the hospital we never had a nurse that actually worked there. They were all floating and we never saw the same one twice. I have met people who love this hospital but this is my story. I waited a year to write this review hoping I wouldn't have to and that someone would get in touch with me. Think twice about going there if you have a choice.

Not the best review... most recent visit was not what I'd expected…read more ER staff less than professional. Hearing a doctor saying loudly enough for me to hear him saying, "ok, Let's try not to kill anybody tonight" to the nursing staff... well that to me was very unprofessional. It was said loud enough that I could hear him from behind the closed doors of my treatment room. I understand the "humor"... but it still seemed inappropriate to me.

I presented at the ER last night for a possible broken foot, I dropped a very heavy object on my…read moregreat toe and the joint just below, and was in excruciating pain. I made an appointment for 10pm (FYI, don't bother with appts, they ignore them) There were perhaps two other patients. I went thru triage quickly, and was told to wait in empty hallway. In a plastic chair. I eventually went back for x-rays, and then returned to the empty hallway. About 20 minutes later, a physician (? - I dont believe he introduced himself), came out and said on initial read, he did not see a fracture, but due to the amount of pain, he wanted a more detailed look. Then I sat in that same empty hallway in that crappy plastic chair for another 45 minutes. Nothing. No "we'll be with you shortly" - NOTHING. I could hear the staff laughing and talking. I am not a "Karen," I don't complain about every little thing. EVER. But after nearly an hour, I'd finally had enough, and packed up my stuff to leave. I never raised my voice, although it was probably clear I was annoyed. Then a nurse came out, and explained to me in a VERY patronizing tone that the doctor had "other patients." I pointed out that all that was needed was for someone to just say "we know you're here," and I would've been happy to wait. That particular nurse was so condescending and rude, it was all I could do to contain my verbal response. She seriously acted like my request for very occasional updates was an outlandish request - I come from a medical family - my father was a combat medic, my husband is A RETIRED RN. I treat health care professionals like gold. But I have never been treated like this by any doctor, nurse or the guy who empties bed pans. RUDE. i do not have great insurance, that's probably a reason they just left me in the hallway. In the meantime, I cannot wear shoes, I cannot drive. And I STILL DON'T KNOW if my foot is broken. I will NEVER return to that hospital. If I'm bleeding to death, they might just leave me in the hallway.