My 67 yr old husband went to this urgent care for breathing issues. He was given a nebulizer with…read morealbuterol - and told he had a respiratory infection. In reality he was in heart failure and died 5 days later suddenly in his sleep! No one even checked his heart - or sent him to a hospital! Totally incompetent and my husband is now gone forever! Zero stars!

I was in for a reoccurring issue, nothing new or exciting or crazy, no herpagonasyphalades or…read moreanything. I was seen quickly, the nurse practitioner was friendly and helpful and took good care of me. The check in is easy and the ladies upfront are lovely to talk to. All positives! Not that I want to go again because thst would mean I was in dome way injured or sick. But if I was I'd go back.

Everybody there; staff and members are friendly people. I've taken several classes and plan to take…read moremore. The ladies in the crochet and knit group said there's one of them that will be happy to help me with the loom. The center has exercise classes, nutrition classes, diabetes classes, and more. They have birthday parties and other parties which are fun to attend.

Wow!! I am over the moon at the service and kindness we received at this office. They were helpful…read moreover the phone and said there was no wait at that moment. It took us a little bit to get here and there was still no one else ahead of us. The person at the front desk is kind. The doctor and assistant that helped us were professional, good with my 7 year old, and really kind spoken. They explained everything really well. The appointment was over in a very reasonable amount of time. They gave my daughter a little stuffy as she left. I'd absolutely recommend this office and will come again if needed

Nice staff but terrible communication. I was suggested to go to a specific secondary location for…read moretesting and that my results would be back same day. It is now 3 days after and I had to call the clinic back for my results (when I was told I would get a call back same day from the doctor with my results). When I called back today, the desk lady gave me my results instead of putting the doctor on the phone to throughly explain it.

They were terrific. Friendly and fast and helpful. I was seen by Heather up front who very kind…read more Michelle the assistant was also very nice and dr Saygan took the time to help me without being rushed l. More like this and i might start believing in the profession again. On 4th of July they were even ready with a pharmacy recommendation since most are closed today. Thanks

Best service at an urgent care we have ever had. They were polite, friendly, and quick. We were in…read moreand out within the hour. Staff was kind and welcoming!

These facilities do not have actual physicians on site. Meaning no one in the building has actually…read morecompleted a residency program. NP's and PA's should never be allowed to practice alone as they do not have any where near the level of training or competency that physicians acquire over the course of their medical training programs- MD's or DO's have. I would not recommend going to ANY of these urgent care facilities.

So I made an appointment the day before since I didn't want to go wait in line being…read moreimmunocompromised. Day of I show up for my appointment 10 min early. As I sign in I'm told that there will be a long wait. I questioned the fact that I had an appointment. The gal at the desk explains there are 4 people in the back being seen and 7 walked in before me. I explain the reason for making an appointment online is not to wait in long lines. She says well you can wait in your car. It will be approximately 1 hour 40 min. I told her I would have came when they opened knowing that. What's the point of making an appointment? I cancelled my appointment and left. I have always used this system and it works . Oh well. Just don't want others thinking an appointment holds your spot, It really does no good.

I accidently lacerated my right arm and needed immediate medical attention. I applied pressure to…read moremy wound and went to the HonorHealth Urgent care at 7th Street and Bell in Phoenix. When I arrived, Aerial greeted me and immediately realized I was injured and got me processed quickly and I was taken back by Megan. Megan cleaned my wound and Brittany closed my wound with stitches. Megan and Brittany were very professional in the medical care they provided me and were very comforting as they addressed my injury. The staff at this location were all professional and friendly. Hopefully, you will stay healthy and not need urgent care but if you do need urgent care, HonorHealth at the 7th Street and Bell Road will take care of you.

Waited 1.5 hours. Asked how longer and couldn't estimate. Unfriendly. Left. Horrible atmosphereread more

Firstly, I heard them all talking about me while I was waiting for doctor to come in. I heard them…read moresay I had a lot going on and chuckled a little. I went in two days ago for uti and tested positive, they prescribe me medication. I than started to get sweats, chills, fever and body aches and they did not do anything. they prescribe me with cysts meds without verifying that is what it is. They also did not ack any of my symptoms I asked if i can take meds for fevers and they said that'll be concerning if i had a fever even though I informed them the night before and early this morning I had fevers. They did not send me with papers about what they checked or what medicine they are prescribing me with.NEVER AGAIN

I had an awful experience here from start to finish…read more I called ahead to ask if the waiting room was packed and didn't get a straight answer. I was told "we are always busy," so I made an appointment for a few hours later to avoid a long wait. When I arrived, there was no one in the waiting room. Check-in was frustrating and exhausting. The receptionist asked if the address they had for me was correct. I told her it wasn't and gave my correct address while handing over my ID. She printed the paperwork and asked me to confirm it, and it still had the wrong address. It felt like she was just going through the motions and not actually listening. The card reader also wasn't working, and I had to get up and sit back down three different times while they tried to run my payment. I came in because I could barely breathe. I was wheezing and short of breath, and repeatedly getting up was draining. The medical care felt dismissive. I told the staff I had already done breathing treatments and they weren't working. Their response was basically to do another breathing treatment and get an X-ray. I asked if that was it, and the doctor told me they weren't going to prescribe me any medication. I have severe asthma and was expecting at least steroids to help. The X-ray experience was the worst part. The technician was physically rough with me, pushing and twisting me, jamming my face into the chin holder and forcing my shoulders around instead of simply giving verbal instructions. I can follow directions. I've never been treated like that during an X-ray in my life. After the breathing treatment, I picked up the wrapper to see what medication they were giving me. The nurse snatched it out of my hand and slammed the door. Then suddenly everyone got very kind when they thought my lung had collapsed and told me to go to the ER. The contrast in how I was treated was hard to ignore. I would never recommend this urgent care to anyone.

Honor Health Deer Valley Medical Center deserves a million stars! The hospital and staff are…read morephenomenal! They care for my Father with excellence. I want to recognize someone that was extraordinary and went out of his way to help me. I will NEVER forget Mike Kenney-in security! I had just found out my father was having emergency surgery. I raced to the hospital. My dad was waiting in a room at the er. He was going to Pre Op. Mr. Kenney hustled me back to the room-and I was sad to see the bed was gone. He had been taken to pre op. Mr. Kenney could tell I was upset bc I didn't get to see my elderly dad before he went to emergency surgery. He quickly advised me the fastest way to see him. I know this doesn't seem like a lot-but I am forever grateful bc I got to spend time with him right before surgery. I was also there to support my mom who was very worried. If it weren't for Mike-I wouldn't have been there for my mom or got to hug my dad. I am forever grateful. He didn't have to go out of his way to help me. I saw the amazing Mike several days to follow. He is excellent at his job and truly cares about patients and their family! MIKE KENNEY-you deserve a million stars! I am forever grateful! Thank you for going above and beyond! Thank you for caring!

Whomever had the not so brilliant idea of making this hospital bigger without addressing the…read morealready major parking problems 10x worse! There is no valet on weekends or evenings. If you plan to park in the garage during these times, plan on walking to the front of the hospital in the high temperatures just to get to patient rooms. (The walk to the front is pretty long in the heat) Anyone with 2 functioning brain cells would have knocked down the medical building beside the hospital and built a parking garage there. Imagine that good idea!! Better planning and more intelligent thought might have made an already chaotic parking situation better instead of worse!

Excellent service, front facing staff, and doctors. I was so sick my boss and staff said I should…read morego see a doctor, so I made an appointment online for this location. From arrival to exit everything was smooth. With insurance, my visit was $50. The check up, and diagnoses was pretty straight forward and they explained what they prescribed. They sent the medication orders to my Wallgreens and in 1 hour they were ready for pickup.

I was charged 268$ randomly as Kim m said too in these reviews. As well as my co pay, they try to…read morescam you without you knowing I reported it as a fraud charge and will see what comes of it,

First off I'm a military veteran with severe anxiety and I do not leave my home often. I made an…read moreappointment for 11 o'clock and showed up 15 minutes early only to be taken back 40 minutes after my scheduled appointment time. This defeated the entire purpose of making an appointment. My blood pressure was through the roof by the time I was seen although the PA was very good. She said they'd recently changed their scheduling system so I would like to say it sucks.

This facility DOES NOT HAVE X-Ray despite what the website and phone ai representative says. I…read morecalled before taking my 79 year old mother for an appointment to be told. They can give a referral if the doctor recommends it being checked. Was then told Xray option at other facilities end at 3:00pm, on a Friday. Waste of time.