Speed of service/efficiency needs VAST improvements. If…read moreyou're in need of an Urgent Care, we cannot recommend this location.

This is Gary P. I went to the office on a Saturday to be seen,but in this case it was not to be…read moreseen. I had to wait a little over two hours,then when I finally got back there,I was told to wait another 45 minutes to be seen by a doctor. They even had a problem weighing me. They even let somebody get back there before me who got there after I did. I did not wait any longer.They refunded my money and I left. It was totally a bad experience.I was a little pissed off.I will not go back there ever! Good Riddance! I

Read the reviews. Most of them are saying they were charged for little to no help from the doctors…read more It's true. I'm convinced this urgent care is money hungry. After I left with a sinus infection, I used the prescribed steroids for 10 days. I stopped being sick 2 MONTHS later. Do not recommend.

Incompetent "doctor" 300 bucks per visit. Don't bother just go to cvs or Walgreens or your PCP.read more

I'm not sure why this place gets a bad reputation. I've always had pleasant experiences here. It's…read morea walk in, they treat minor issues. Always quick and friendly

On August 19, 2025, I went to your Minute Clinic at 14299 Old Nashville Hwy, CVS Pharmacy, Smyrna,…read moreTN due to a cut on my finger. After I checked in, the nurse practitioner removed the bandages I had placed and assessed the injury. She informed me that I would require sutures and advised me to visit another facility to obtain them, as CVS does not provide that service. She then re-wrapped the wound and charged me $150 for the consultation, despite not resolving the issue. Upon my arrival at the other facility and in the examination room, the doctor informed me that it wasn't very deep and that he would spare me the discomfort of sutures. He cleaned the injury, halted the bleeding, and applied a liquid bandage. He then re-wrapped the wound and provided me with extra supplies in case I needed them. I am uncertain if CVS has a policy that takes advantage of patients or if your staff is simply unskilled. I believe I am entitled to a refund for my visit since it offered no benefit. I have still not back from them

I was treated with such care and compassion when I came here. The ladies here were thorough,…read morepatient, and very compassionate! The 'bedside' rapport was amazing. If I have a complaint, it would be to tone down the lights at times and/or spruce of patient rooms. They were kind of plain and too bright. Other than that, staff did well and left me feeling respected.

Walked into this brand new and empty facility. With nobody else there, I thought I'd be in and out…read morefairly quick. Waited 30 minutes before the physician came in. I have a chronic back problem that has been treated the same way, effectively, for 10 years. I knew the problem. I knew the resolution. The only reason I was here, instead of at my PCP, was due to no appointment availability for a few days. The care I received was unsatisfactory, and after hearing the tech talking to the doctor, outside my room, about needing a refresher on the proper way to give my injection, I won't be going back.

I have been a patient for 10 years and have never had a bad experience with the Care, Staff, or…read moreDoctors At times things happen that are beyond one's control however I have had a very good experience. I highly recommend them.

I have used this facility for 6 years, and never had a problem until 3 months ago When I saw…read moreKimberly Prichard NP. Everyone has left the office except for her. She apparently did not read my chart to see how serious my condition is. She did NOTHING to help me. I called for nausea medicine (not a controlled substance). when I throw up I go into DKA and end up in ICU for at least 5 days each time. She refused to refill my Zophran prescription and last Friday I had a severe case of DKA and spent 5 days in IC. I will never go to Community Quick Care again. I would NOT recommend Kimberly for a stomped toe. She is the worst heathcare provider I have ever seen. I hope this review helps others.