They were perfect! We appreciate the kind and clear communication throughout the entire planning…read moreprocess, as well as the timely service on the day of our special day.

We have worked with VIP Valet for several years for a large event (250+ people). They have always…read morebeen excellent in providing valet services, on time and easy to work with. This year, we had significantly more cars wanting to valet than our initial quote. The team went above and beyond, even calling in additional staff, to ensure that the event continued to flow smoothly and the guests did were not impacted. We are so grateful!! I would absolutely recommend VIP Valet to anyone looking for valet services. Great value, great service.

Used this limousine company few times for my vacation this year and sometimes I use them to go to…read moreOhare and Miway airport's for work. Great prices and good drivers.

I booked Costiano limo services because their of their friendliness on the phone and their quoted…read morecost was much less than other limo services. However, they were the one vendor who really messed up on my wedding day. I used their services to transport my wedding party and photographers around Chicago for pictures. First, we had booked a 10 person limo and we received an 8 person limo. When the driver refused to let us all in for insurance reasons, we had to get a cab for a groomsmen and photographer for two of the stops. Although not too hard, it's not something you want to experience on your wedding morning. Also, and this is partly our fault, we decided to change the location of the pictures on the day. However, I had stressed the importance of getting a driver that knew his way around Chicago before booking their services and I was assured they did. So after we told the driver the new address, instead of just saying he didn't know and letting us direct him, he said okay and took us the wrong way until our photographer informed us so. I realize our location change came as a surprise, but we were approachable and he should have asked for help from us. Then, to top off the experience, the driver charged me $39 more than we had agreed to. When I argued with him, I unfortunately did not have the email with the price with me and he said he was charging us what he was told and there was nothing he could do about it. After my wedding, I emailed the company, who had been quite responsive before, about these issues and included a forward of the email in which the size and price of the limo is stated. It's been over a week and they have not emailed me back. Aside from not being reimbursed for the cabs and the overcharge, an apology has also not been given. Do not book this limo service as your whole group may not make it to your destination and you will have added stress on your wedding day!

Worst limo experience ever. I had reserved a limo since the beginning of the year 1 week before…read morethey called me to let me know that the limo broke down and that they might not be able to accommodate my event 3 weeks after that call and they still have not been able to refund me my deposit.

Celebrations did a great job for my wedding. They were affordable, efficient, and on time. Our…read moredriver went above and beyond waiting for the bridal party and accommodating us in the rain. I would definitely recommend celebrations limo. I also recommended them to a friend who was recently married and she said they did a fantastic job for her as well. The limo was new, clean and stocked. We had the Lincoln mk7 stretch that was very luxurious. Great job celebrations!

The Driver really made the night…read more I was doing a last minute booking for new years eve and this place more than delivered. First off, the communication was great right from the start. I couldn't have had a more seamless experience. The pricing was reasonable especially considering the time of booking, and the limo came as promised! Now what really made this a five star review was the driver. Mr. Valentine showed me what a true professional is. He arrived early, contacted me via text or phone call (asked my preferences before hand) and was very professional. I was really impressed on how he carried himself as such, but was still down to earth and made himself approachable. That is a hard line to tackle but he nailed it. He drove flawlessly, was very considerate to our needs, even as some were kinda last minute. He announced our stops right before we got there, made bathroom breaks, he was just superb. A+! 5 STARS! 10/10! HE ROCKED!

Rented a stretch limo to go into the city and enjoy a night out. This was a great limo service for…read morea good price! Showed up on time, very accommodating with travel plans and requested routes and stops. Very responsive. We had a great time.

Impeccable service! Our driver Tohgi was on time , courteous and went above and beyond to get us to…read moreeach destination. Booking was easy, clear and straightforward. I recommend this service.

Amazing Service,Beautiful Vehicles and very Safe. Eric was…read moreamazing,The Limo was super clean and luxury. Will definitely use them again. Thank you,Deluxe Chicago Limo

Here is the settlement that they wanted for us to get our $ refunded...basically for me to take off…read moremy review....HILARIOUS!! STAY AWAY FROM THIS SHADY COMPANY 6/4/2009 This document is to address the dispute and settlement between Empire Limousine and *****. Empire Limousine agrees to a refund of $270.75 for services rendered on May 16, 2009 on the condition of the following: There will be no disclosure of information by any and all involved parties regarding service and incidents pertaining to 5-16-09. All conditions of this settlement are confidential and are not to be disclosed to any third party. This is including but not limited to internet review sites, radio, television and print media. Any existing disclosure must be eliminated before this settlement will be paid out. If there is a breach of this settlement, this dispute can be tried before Illinois courts and Illinois law will be applicable.

Not a huge fan of Empire. I booked them for my wedding and the process for securing a shuttle bus…read morewas relatively painless. I spoke with someone who turned out to be the sales manager and we discussed the size of the bus I needed and for the 8-10 hours. I had a specific budget in mind and they came in under that figure so it was a fair price (specifically in comparison to other companies I called). I wrote down the quote and the guys name and called back a couple weeks later to book. The woman on the phone did not quote me the same price so I told her to speak to her manager who gave me the specific quote. He said he would honor it, I gave them some general info about the pickups and dropoffs for the wedding day and put a 50% deposit down. A week before the wedding I hadn't heard from them about the final payment so I called and made it myself. No biggie, but I figured they'd call me to confirm things for the wedding, so that was a bit eyebrow raising. Fast forward to our wedding day and the bus was on time and the driver was initially courteous. We were expecting some hotel-type 23-person shuttle bus and low and behold the thing that pulled up was a really nice swank limo party bus with flat screens, mini bar (no alcohol but bottled water) and a bumpin' sound system that we cranked up. The whole wedding party was very excited that we got this bus. The wedding party loaded with the photographer and videographer and we went on our way to take pics in the city before the ceremony. The bus driver knew his way around and got us to the first couple spots in no time. We decided to take some pics around S. Michigan Ave., specifically by the giant bronze legs/feet statues and the area around that. The bus dropped us off and the driver said he'd be back in a couple minutes. We take our pics and the bus is nowhere to be found. We decide to take some more shots and my wife and I venture off with the photographer to take some other interesting shots. No bus. I call him - no answer. We take more pics. I call him. No answer. We were on a strict schedule to get back to the hotel in time to freshen up before taking the bus to the ceremony site and the driver just disappeared for 45 minutes. He finally picked up his phone and said he'd be there in a minute. 10 mins later he arrived. We go to one more spot and then luckily get back to the hotel on time. After this episode things got back on schedule. The bus was waiting for the wedding party at the hotel and we took off to the ceremony site and told him to come back once more to get the other group of hotel folks. On his way back he was a bit late but we're not sure if it was his faulty (he took a circuitious route to the ceremony - my route was faster) or people were straggling behind at the hotel. Anyway, everything is good and after the ceremony is over he takes people from the ceremony site 3 blocks away to the reception site. At some point before dropping us off the reception I talk to him about the schedule for the rest of the night. I tell him to be back around 11 to take folks to the hotel and then last trip is at midnight back to the hotel for my wife and I and friends and family coming back to hang at our suite. He says he's off the clock at midnight but he'll wait and take a group back right at that time if we take care of him. This is my wedding night and I don't need to hear that. 20% gratuity is included in the contract and for him to take a couple extra mins to take the last group back is standard procedure. I don't need to hear that I should take care of him (i.e. an extra tip) for doing something standard is his profession. I forgot to mention that earlier in the day he asked for my driver's license and the credit card I used as he need to make an imprint. I hate doing this even when the pizza guy comes because I think it is unnecessary and makes me wary security wise. However, this is done enough that I know some business need to do this when you pay by credit card over the phone. Anyway, he sticks around and drops us at the hotel about 12:15. I'm waling out of the bus and he's waiting there for me with a "tip me" face. I say thank you and head to the hotel door. He flags me down and hands me my credit card and license (I totally forgot he had this all day!) and gives me a look like "c'mon buddy where's my tip". I say thank you and walk away with my wife. The look on his face was priceless but he should no better. I don't appreciate him asking for more money and then giving me these looks. All in all Empire was not that bad but I'd definitely shop around some more next time. I made the mistake of not reading Yelp reviews beforehand, which might have swayed me away from Emprie. I'm lucky things worked out for the most part.