Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

After dealing with multiple places that couldn't fix my front end issues,…read moreI was referred to Fulton Desplaines Garage, and I am happy to report my car is fixed properly. No bulls**. Matt took care of it without trying to sell me something I didn't need. Thanks!

Fantastic experience. They took a look at my vehicle, and instead of full blown body work and…read morepainting, suggested a short cut that will cost me hardly anything....did that work within an hour and finally decided even against accepting payment. Mitch was great....and the lady at the reception was terrific as well. Honest, caring and genuine. Thanks. Appreciate your help.

Gold Coast Auto Body was the only thing that didn't suck about getting rear ended. Mitch at Gold…read moreCoast was very helpful in navigating my situation and options; he was honest, direct & compassionate. 100% Chicago in the best way. These guys are pros and if I am unlucky enough to need auto body work again this is where I'm going. It's also directly next door to Enterprise Rental which is helpful, and it's a reasonable walk to the Red Line

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

What is there to say that hasn't been said in other reviews? Incredible service. Incredible work…read more My HRV acquired a couple of scratches over the years that didn't concern me. Then a side mirror battled a dumpster in an alley over the winter - the side mirror lost. So I had it all fixed at once. This shop was great. I've had some very bad experiences at other shops over the years (though largely at dealers) so I'm a huge car cynic for everything from buying to repairs. But I would totally go back to Armitage Auto without hesitation.

It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

Yes. I haven't had any worked performed by this detailer. The work needed was repairing two front…read moreseats. The passenger seat has barely any wear at all and so the drivers left panel on the seat and the front portion of the bottom seat. $900 seemed pretty expensive for that type of repair. Quotes I did receive were much lower.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Unfortunately this is the 3rd repair with Erie Lasalle, but fortunately they are fantastic and do…read moreamazing work. Body repair isn't cheap, but I do feel they are very fair with their cost and they are upfront. The costumer service is always excellent and I feel informed throughout the process. We had basically the whole side of one car fixed and they were very timely with the repairs. It looked like a new car again. Hope I won't need them again, but will definitely call if I do!

Two years ago approximately this time of year, I was diagnosed with breast cancer and ended up…read moregetting into a car accident. I was able to drive my car to this shop just before they were closing, but they said they couldn't get to my car until February. I immediately started to cry and was so distraught. I felt so sad, so alone and clearly in shock about it all. Because the individual in the office was so kind, he did end up taking me in as a client, and I explained it didn't matter how long they took to fix my car, since I was going to surgery very quickly, and treatments I never expected. This team is unbelievable, I do remember their kindness every year, and just cannot thank them for their humanity and kindness at a time I just couldn't muster through. My angels. THANK you Erie LaSalle!!! I tell EVERYONE you are the shop to go to, because you just don't find this type of humane service anymore anywhere! So again THANK YOU again for being the angels I needed during a really difficult time. I am ever so grateful.

Ashley is the BEST! Let me just start off with that. This was my first accident and I was clueless…read moreon the process. Ashley walked me through it and she was patient with all of my questions. My car looks great and I'm glad I'm able to utilize it again. Thank you Crash Champions.

STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.