I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

Wonderful place with amazing staff, friendly caring caregivers, and 24/7 phone lines. They are…read morealways available when you need them and can depend on them when life is challenging for seniors. They provide private duty care, non skilled home care for adults.

These care giver companies all sound wonderful initially, only employing competent staff but this…read morehas been, after employing several, far from the truth. I will not be using this company again. The only caregiver of several that we had caring for my elderly wife that was fully capable among other things didn't show up and without notice/approval someone else did.

I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

The staff at Comfort Keepers Jacksonville FL provide professional, caring, and reliable service. I…read morewould recommend them to anyone who needs assistance in the home, even for just a few hours a week!

From the owner: Comfort Keepers of Jacksonville, FL's mission is to improve the lives of elderly as well as help…read moretheir families through localized services such as: housekeeping/homemaker, personal care, transportation, medication reminders, end of life care, respite care

since posting publicly on here, emailing corporate, and yelp... the area director has gotten…read moreinvolved and i am quite confident that a lot of these issues are going to be dealt with and addressed in a proper manner. i will update my review further as things change, hopefully for the better.

I have been receiving Bayada Home Care for a Midline from Baptist South (put in there). I have 2…read moredifferent products going in that port but recently the pig tail from the catheter is leaking and I am losing all kinds of product on the floor rather than in my arm. I called the Mgr Carol after my nurse Jodi came to see me and saw this as well. She is a great RN and I have no issue with her but Carol promised that they would replace this part after having me send a picture of the part that is malfunctioning to her. She first agreed to replace the part and then later in the day i discovered after calling her that no one is coming out to fix the "pig tail" from the catheter. So I am going to see the Dr of Infectious Diseases and ask him to take it out if my markers for infection are within reason. This is not acceptable. in addition the proper bandages were not available for the RN and she couldnt cover the IV site entirely. My experience with Bayada has left a lot of frustration and each week I have a lot of new people it seems. I would rather have Jodi the RN who is very good. The office does NOT follow up and cannot recover from simple challenges. How are you out of Bandages when once a week the changes are made. YOU cannot have enough bandages to cover that process?? This activity is totally unacceptable. I attend to take this issue to a higher authority in Baptist.

Very caring and quality staff, working very hard to ensure my family has the care that they need…read more Highly recommend.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

Terrible care. Caregivers on their phones when working. Admin staff personally insulted my…read moreelderly sister, comparing her to a Macdonalds hamburger. I was promised an apology but never got one. Service is NOTHING like what is depicted in their commercials. Beware, stay away!

Home instead provided round the clock care for my mother in her home for 3 1/2 years. The…read moreoutstanding staff went above and beyond to make her life happy, safe, pampered, all while allowing her to maintain a sense of independence. Her only wish in the last years of her life was to stay in her home. I believe staying in her home was a strong positive to maintaining her overall health. As the daughter of an aging parent, Home instead gave me peace of mind knowing that all was safe in my mother's home when I could not be with her. Her caregivers brought the world to her. They shared their lives with her. I cannot say enough about the people Home Instead brought into my mothers life. Her home was filled with love and laughter thanks to the wonderful team at Home Instead. Mari Jacksonville Beach

5/31/2024: RN MSN, who worked for this lady 3 weeks and received a paycheck for $300! Her requests…read morewere for me with my experience (Director of Nursing, Risk Mgr, Professor) and credentials to perform the following as Office Mgr/RN - were totally different once hired and on the clock (hourly). Here's the list: Answer phones (secretary), take out trash (EVS), clean bathroom (EVS/custodial), clean office, fax orders, receive orders, create orders, get more clients (home health), chase staff/job fair, market for company (even when home), she calls and doesn't want to pay (hourly employees) when you're n the phone working on her business at home, the list goes on. In the past she's been known for working staff and not paying them... well she's the owner/administrator/and RN home Health nurse bcs no one works for free! Can you imagine working for 3 weeks and get a paycheck for $300?! With a mortgage and car note? Did I mention she deducted out of the "little check" $44 for the AHCA background check?! The employer is supposed to pay those fees! OMG. Had me lift furniture on this past week knowing I'm not supposed to... and I get injured. Now it's a new form with workers comp declination etc she tried to hold my check (you guessed it the $300) if I didn't sign. Well I didn't. Didn't want to give my time sheet either... well IRS will audit the business bcs so much is wrong with that. No patients, no staff, no revenue. Now I know. Oh, I had a career fair there and 1 person showed up bcs the others said she won't pay you and I learned the hard way. I have a mortgage, car note, grandkids school to pay for and she does this. Cash app a Nurse in need... $CDeniseWyatt GodBless.... 0 STARS REVIEW. BBB up next.