Our driver was the same in and out and we had two small children and lots of luggage. His service…read morewas top notch. Would highly recommend this service and use again to get to the airport.

Had a great experience with John. He was on time and very personable. I highly recommend using John…read morefor your driving needs.

My driver was very courteous and the service was top notch. I highly recommend them for your…read morebusiness needs.

Larry, the owner, and his team are fabulous, reliable, and reasonably priced. I use Pivotal for all…read morebusiness trips that take me in and out of Logan. I would recommend Pivotal if you travel regularly. I like being able to pick up the phone and speak to Larry directly when booking my next trip and be recognized as a person and not another invoice number. I had a flight out of SLC one time that kept getting delayed in 1.5 and 2 hour increment - a total of 8 hours when all said and done. My flight didn't make it back into Boston until 1 a.m. I communicated with Larry throughout and he made sure there was someone waiting to pick me up in Boston regardless of the length of the delay and what time I arrived. This kind of communication and reliability is priceless in my opinion. Great customer service is something I greatly value and I will keep coming back to any company that provides it - Pivotal has it for sure!

Before COVID, I used to take this bus fairly often from Salem, NH to the airport. Unfortunately,…read moresince the pandemic, the number of buses serving the airport has become much more limited. Some buses now originate in Concord or Londonderry and skip Salem altogether, so I don't have as many opportunities to use the service as I once did. A recent flight time made taking the bus to Logan convenient, so I decided to give it another try. I was able to park in their extended parking lot for free for more than a week, which was a great perk. I paid $20 for the bus ride and waited for the bus to arrive. The facilities were very clean, a staff member was helpful, and there were a few vending machines available while waiting. The bus arrived right on time. The driver placed my suitcase underneath the bus, and the seats were comfortable. Wi-Fi was also available on board. We were dropped off at Arrivals rather than Departures, but the driver explained that they were required to do so. It was an easy elevator ride upstairs to get to the departure level and drop off my luggage. On my return, I arrived after the last bus had departed, so my ride brought me back to their location where my car was parked. The office was already closed for the day, but the parking lot was well illuminated. Overall, this was a convenient and affordable option for getting to Logan. I just wish there were more frequent buses serving Salem again.

Boston express and concord coach drivers are 10/10. 3 star…read morefor bus 1 star for their "ticket purchased with time frame is not a guarantee ticket" But literally 5 stars for their drivers humor, safety, and good driving

Professionals. In every sense. Speaking for myself, they are always early. All vehicles are sharp…read moreand always clean. Impeccable service. Even on very short notice, for people like me. Lol Great job guys !

Arranged a ride for my daughter back to college. The car was clean, the driver prompt,…read moreprofessional and friendly. Excellent and will use again!

Driver was late for pickup. Vehicle was not car or SUV as expected but an 8-12 passenger Transit…read morevan for 2 passengers! Vehicle had a broken windshield, bad brakes, and could not maintain speed on hills. Unlikely to repeat.

We used Thomas Transportation to go from Peterborough to Logan. Both drivers were on-time and…read moreprofessional and the rates were very competitive. Will use again.

Pat is absolutely AMAZING. I just realized my review of him from the past didn't post, so I'm…read moretaking the time to write again because this guy goes so far above and beyond. I can't say enough good things- he is such a gem and you are truly missing out if you're not using his car service for your ground transportation needs!

We hired Pat through his website. We live in California and we were going to New Hampshire. We had…read morePat drive us from Logan to New Hampshire. He was spectacular! Responsive to our emails. Timely texts as we arrived at the airport. Helped us navigate the airport to get to car service pick up. And then a really nice ride!! We will definitely be using him again. You should check it out

There are other alternatives to transportation for going to Logan. I suggest you use them. I have…read morebeen a long time customer but no more. I won't go into details but suffice it to say, it was all about tipping the driver and having it automatically added to the bill. It was plainly stated on my account that the tip was to be cash and the driver pulled away before she could receive it. I got a call from the driver if I had paid for the trip. Of course I did, they had my card on file. It was then added to my bill without my authorization. Said it was "on their website" which I had difficulty finding. So i dealt with it.

We had the best experience tonight with Mark, one of the drivers. He picked us up promptly for our…read morewine pairing dinner in New Hampshire. Vehicle was clean and he was prompt as well as being very witty. He drove so safely. And was there to pick us up 10 minutes early. We enjoyed talking to him about life in general and shared lots of stories on our way back. Very competitive price! Definitely will take this service again when needed. Highly recommended!

Would not recommend. Booked limo service for two elderly relatives traveling from the Boston…read moreCruise Port to Nashua. Confirmed that the transportation needed to accommodate wheelchairs. Received confirmation email stating, "Your reservation is confirmed." C & S never showed up. My two elderly relatives in wheel chairs were stranded in Boston. C & S stated that they sent a secondary confirmation email, after the first confirmation email, and ended up canceling the reservation. Their confirmation email had a contact name and cell phone number, which they did not use. They forgot about this reservation and did not take responsibility.

I almost panicked when I realized that I had 9 family members and all of their luggage to get to…read morethe Port of Boston with only a few days before our departure. I Called C&S after a friend made a recommendation to do so. I was immediately booked and told not to worry, they could handle all the people and luggage. The day before our trip our ride was confirmed. ( I was the family hero for pulling this off!). Dan was our driver, he arrived before any of us, ( slightly early) and greeted us with a friendly smile. His driving skills were safe and professional, the vehicle was clean, both rides were on schedule and our needs were made a priority at all times. I highly recommend C&S Airport Service.

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

It's been years since I've been so impressed with a business that I've taken the time to write a…read morereview, but I am delighted to recommend Aisling Car Service. We were looking to transport two parents with and infant and toddler from and to Logan, and they had lots of questions. Kayla patiently answered all immediately via email, and then connected us to Rich, the owner, when she thought he could provide more information. We had an excellent experience. Rich picked up the family at Logan, and because it was dinner time he brought along a pizza (greatly appreciated, especially by the toddler). He arrived 25 minutes early for the return trip. He is personable and patient. And the fare was very reasonable--I believe he offers the best value of any service in the area. We'll definitely use Aisling in the future, and recommend them enthusiastically to others.