When I first walked in I wasn't sure what was for sale and what was not. They had a table when you…read morefirst walked in which what seemed as they may do lessons, or just gather together and crochet and knit together. Once I walked in everyone left. A gentleman was there keeping watch with his puppy and they had a giant cage in there and the entire time he was rude to his dog and it sort of made me sad. Walking past the front desk, there were massive piles of papers and yarn and stuff EVERYWHERE. There was maybe a small walkthrough of room to get anywhere in the store, and an extreme fire hazard. Yarn on the floor, yarn on the shelves.. and man, it was expensive. I just felt like I was not welcome. Don't recommend.

I really enjoy coming here to get advice and take a class. The owner will help with anything and…read moreany questions you have. She doesn't push a sale on you and let's you just roam. I will say, it is like being in your grandma's craft room and not a nice and neat Michael's, but I kindda like that. If you're not stuffy and don't expect super sweet but genuine help, this is the place for you.

Absolutely sensational yarn shop in Charlotte, NC! This was our final stop on our Christmas Eve…read moreyarn crawl and I'm so glad since it felt like a grand finale with how cool the store is! We were greeted by Robin who was so friendly and easy to talk to - you can tell she's super passionate about the work they do at the shop! I love that you can work with them to come up with your own dye color for your yarn and can pick from a variety of wool types! I ended up purchasing 3 skeins of baby camel + silk yarn that wasn't dyed because the natural color was so gorgeous! The skeins they have for sale that are already dyed range from low 20s to low 40s, so it is more artisan pricing. However, I think the value makes sense since the wool quality is top tier and they do in house dying! I can't wait to come back to Charlotte and give them a visit!

I went with my husband on a business trip and got bored in the hotel so took an Uber to this yarn…read moreshop and one of the owners was there and so friendly and walked me through the whole dying process. I was there for several hours! Then she was ordering out for lunch and offered to let me order, too! Brilliant! Then I sat with her and a couple others and knit for a while. You definitely need to visit this one!

Excellent small store. Store owners are friendly and helpful. Will visit again. Love my new yarn.read more

Their fabrics were exceptional and they offered custom upholstered furniture, pillows and pretty…read moretrims......all at reasonable costs. They moved from their I-85/Lowell location to a smaller building located at the main crossroads in Lowell. Now the building is empty (as of September 2012) and I haven't heard of a new location or if they are still in business.

Wonderful place!! Highly recommend checking it out , large inventory reasonably priced , friendly…read moreand down to earth staff

It's time to Premier the new Yarns that Barbi bought…read more This is the brand that Barbi buys a lot... it's very good quality at a good price, and she appreciates they have the yarn at the Dollar Tree which makes it even cheaper. Of course I'm the one who buys it for her. They have a wide selection of products and colours and are really good.

I have emailed this company 3 times about my order which I placed on 2/1. It has been over 10 days…read moreand my order still says processing and I cannot get a response from the company. This is horrible customer service and I am completely dissatisfied with purchasing with this company.

Shop carries great lines of quilting fabric. Owner (Katey) offers great advice and is very helpful…read morein matching fabrics for your quilt. For example they offer open sew days where you can bring in your projects for advice!

I arrived today to pick up a couch I purchased last week. Shelly said there was no one to help me…read morewith it and suggested I come back later. I said I needed to pick it up now. She wordlessly put the hand trucks next to the couch and walked away. She made no effort to wrap/protect the furniture and acted thoroughly annoyed the entire time. There was never any indication I needed to make an appointment for a pickup. Will not be buying anything else from going twice.

Highly recommend Going Twice - great experience start to finish!…read moreMy wife and I walked into Going Twice looking for sofa and loveseat for our living room. The staff greeted us right away, were super friendly, and never hovered - just the perfect balance. They explained that they could order upholstered furniture made by local North Carolina manufacturers in a variety of syles and fabrics. We spent a relaxed hour or so looking at floor models, picking out fabrics, and taking home some swatches. A day later (after measuring twice and holding swatches up to our walls a few times), we placed the order. The pieces were built and delivered on time and looked even better than we imagined - exactly what we wanted. Then, a few days after delivery, we noticed an awful creaking noise every time we sat on the loveseat. We called the store immediately. Initially they told us warranty issues go through the manufacturer, and honestly that's when things got frustrating. The manufacturer was painfully slow (borderline unresponsive) and weeks went by with almost no progress. That's when Susan at Going Twice stepped in and completely turned the situation around. Once we let the store know we were hitting dead-ended with the manufacturer, Susan took ownership. She stayed on top of them, pushed the claim through, and kept us updated the entire time. Yesterday the replacement loveseat arrived - it's gorgeous and (most importantly) 100% creak-free. Thank you, Susan, and the whole Going Twice team, for standing behind what you sell and taking such good care of your customers. You didn't have to go the extra mile, but you did, and we are so grateful. We'll absolutely be back for future furniture needs!