Yesterday I did the unthinkable ....i allowed my wife to visit a car dealership without me. I threw her to the wolves, except I didn't. I am very grateful to the staff at Concordville Subaru. Every aspect of our experience was good. My wife was treated with respect, and they kept their promises. There was none of the typical car dealership nonsense we have all heard about or dealt with from time to time. We are not from that area, but they had the exact car we wanted. I went with her today to finish up the deal and sign off on paperwork. I'm happy to say it all worked out perfectly. I would highly recommend them to anyone looking for a new vehicle, new or used. read more

Inventory is great around the area at this location for new cars. The Sales team is very friendly and helpful. Manager was a little pressuring. I was able to get an appointment on time and a test drive. Great showroom too. read more

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We got great care at this dealership. We started out looking at used cars and they have plenty of great deals, but then we ended up with a super deal on a new car. The service here is also top-notch. They have snack station, coffee, large TV and Wi-Fi. read more

Concordville Subaru - Love this baby - Car Dealers Near Me - Glen Mills, Pennsylvania

SERVICE review.. Hard to find service reviews of dealership service team as most are on car sales. Friendly greeter and staff. This was on my Top 3 list for service (due to overall Yelp reviews which were sales-centric). Refreshment area with a cappuccino (et al) machine. Impressive with on-screen instructions on the 2-step process. Ok, silly me, but always fun to play barista With time to kill in the waiting room. Bought my Subaru elsewhere, and the OTHER dealership service rep over-sold and over-suggested services. Thus looked elsewhere for service. My car service here was not the basic oil change, and to stay incognito without disclosing my service need, I'm happy to say they did a fine job, and with a coupon, reduced my overall charge. Good experience overall so we'll be back for service as needed. read more

We purchased a 2025 Forester Touring last week. Our sales person was Bob N. Bob greeted us at the door, was patient and knowledgeable about the cars and their features, and stayed with us every step of the way to make sure we were taken care of. He even gave us his cell phone number! There was no pressure at any time including when finalizing the sale. And the manager introduced himself to us. Subaru cars are great, they practically sell themselves. But these folks at Concordville Subaru provided us with a comfortable "mom and pop" experience during a time that can be stressful. Highly recommend! read more

UPDATE: I was able to speak with the general manager after my initial reported / reviewed bad experience. He was wonderful to work with so far, and has allowed me to put down a deposit and has promised to let me know when my 2025 .Purple BRZ (not a typo... it's called the DOT PURPLE Limited Edition.) has been allocated and when it's on it's way to the dealership so that I can go and pick it up. He also has agreed to honor MSRP pricing for me. I will update my review again, (and maybe include some pics of it!) as soon as I take delivery. Hopefully by then I can give them 5 stars :) I'm so excited!!! read more

Anthony Cappello sold us a used Subaru Crosstrek in Aug, 2025. He was great (see previous review). 2 months later, our car was totaled after having crashed into a big buck deer. Again, Anthony was wonderful to deal with. He's calm, resourceful, knowledgeable, and very helpful. He found a used Forrester Wilderness for us that we're very happy to have bought. We can not say enough positive things about Anthony. Also, he has a wonderful sense of humor and a 'soft sell.' Our only complaint is that we suspect him of sending out deer to crash into our cars (not really!). Gratefully, Bill Oberfield read more

I bought a used car from this dealership. The salesman, John Boruk was a pleasure to deal with. I did have some after the sale issues but they were all worked out eventually. Ty Jones certainly was very instrumental in seeing to it that I would be a satisfied customer. As we know there are car dealerships that have little or no integrity - not the case with Concordville Subaru, 100% all the way. Hats of also to Khalid Malik and Greg Gilley! One more comment, very clean and friendly staff I would not hesitate to do business with them in the future. Joe J. read more

I just bought a crosstrek and the staff made it a very pleasant experience.. no pressure and extremely knowledgeable..Maddie and Natalie were great.. and a shoutout to Manager Greg.. read more

This was our second purchase from Concordville Subaru. Anthony Capello took great care of us and we couldn't be happier with our new Outback. I won't go to any other dealership for a new car, and will recommend them to everyone. The sales department are great. Their service department is awesome. Everything about Concordville Subaru is top notch! read more

I just purchased a certified crosstrek from Concordville Subaru and it was a great experience. August, Greg and Tim were an absolute pleasure to deal with. No high-pressure sales pitches just accurate information and answers to my questions. I called a friend who works at a different dealership and put him on the phone with TIM from the financing department. When TIM handed me back the phone my friend said "this is a white glove dealership, they're giving you a great deal go with it" As a native New Yorker I went in prepared and ready for battle and what I found was an honest dealership that was reasonable and professional. I highly recommend Concordville Subaru and will be dealing with them in any future auto endeavors . read more

Avoid this dealership! Greg Gilley just sent me a live photo through text where he called me "dumb" - not realizing it was a live photo with audio. The manager Colin Malik attempted to then tell me I was lying! Really unprofessional, sad men. read more

I've always had a wonderful experience here! Service is excellent and affordable. Would recommend.

This dealership behaved in a very deceitful manner with me. I reached out to them about a publicly advertised special, and went in person to see the vehicle. I clarified with them both verbally and in writing about which vehicle I would be receiving, as well as explicitly clarifying the lease price. However, at the last minute, they tried to offer me a lower trim vehicle instead, stating that they made a "typographic" error in their advertisement. This type of behavior is emblematic of any business using deceitful bait and switch practices. I'd strongly caution anyone from purchasing from them. There are other, more honest, dealerships in the area. And I have the receipts from this experience to prove it! read more

Can't furnish loaner cars. We bought from this dealer. We have an issue and need a repair. We also need to travel somewhere. Their advice: get a rental. They do have loaner cars, but not enough for their customer base, and they made that very clear. This is simple logistics: do you have enough loaner cars for your customer throughput? Their answer is no. Get a rental. read more

My son just got a used car here. So happy. Special shoutout to Khaled Malik and Matt Fitzgerald--going above and beyond. They are honest and helpful. Can't say enough good things. Have got 3 family member cars here in the last 2 years. read more

MY SUBARU CAUGHT ON FIRE! Unfortunately, mine is not the first one that caught on fire based on these reviews... In May 2019, I bought a Subaru forester with 44k miles on it because I was told it's a good car for a young girl bc they last forever. First of all, it had an oil problem and even though it was Subarus mistake for all 2013 foresters, I was still expected to just live with it, without compensation or recall, and refill the oil all the time, which I did the past 4 years. This summer, my check engine light came on and the car felt weird. I brought it into concordville in June and they told me it was just the gas cap, and that they TURNED OFF the check engine light. The light came back on when I brought it back in to get the new gas cap after the order came in. They fixed the gas cap and TURNED OFF the check engine light again. The car still felt weird. Exactly one week later, the car randomly caught on fire from the hood. The entire bottom of the car was charred and the car was deemed totaled at just 100k miles. All subaru could do to help me was say "sorry" and offer me a couple bucks off of a LEASE that they still make a huge profit from anyways. No sympathy for me... lesson learned... now a Toyota girl... read more

I went to this dealership with the intention of leaving with a vehicle. I test drove multiple used cars. Unfortunately we noticed replaced parts on the vehicle that had not been disclosed. For selling used cars the salesman was very unwilling to make any sort of deal and became rude and condescending while discussing price. I left without a vehicle. After a day or so, one of the coordinators contacted me via email; I let her know about my experience (because she asked), and I received no response. For being a car dealership, they didn't seem to care too much about making a sale. read more

Maddie was awesome. She walked me through my options and got me a better deal on a better car than I thought I could get. The entire team at Concordville was welcoming and as efficient as a dealership can possibly be! We were in and out with a new car n just over 3 hours! A personal best! And Mary T. From the internet sales department, who was my first contact with the dealership reached out to me via my PREFERRED method of contact (text and email) rather than insisting on getting me on the phone (also a first for me!) all in all I would highly recommend Concordville Subaru for anyone looking for a car, whether new or used! read more

Concordville Subaru - Blue Subaru Outback with two women insife - Car Dealers Near Me - Glen Mills, Pennsylvania

We recently relocated to the Glen Mills area, and are in the process of getting our Subaru Impreza registered in PA. An oil change/tire rotation was also due. The lady who has been assisting us by phone (over the course of a couple conversations), and all the gentlemen at the service center, have been exceedingly knowledgeable and thorough, professional, helpful, and welcoming. I had to bring my dog when I got our car serviced, and was able to have her w/me in the waiting area/showroom, after being given the go-ahead by staff (along with a few dog biscuits). We feel very fortunate to have found this outstanding dealership/service center. read more

Considering the sticker shock of dealerships either not budging from the sticker price - or going higher - the Costco Auto Program is probably more valuable than in the pre-supply chain troubles era. If thinking about a Subaru, the Pennsylvania area that includes Delaware and Chester counties - and the Wilmington, DE. area - you'd want to contact Mary Thompson at Concordville Subaru. She will do a lot of the leg work prior to your coming to the dealership (trade-in, finding the desired vehicle, etc.). Completing the deal (absolutely no pressure): Matt Fitzgerald. Recommended start point? Right here: MTHOMPSON@Concordvillesubaru.motosnap.com read more

Great low pressure experience when I purchased my car in 2018. I am genuinely happy with my purchase. I would give more stars but each experience I have encountered when bringing my car in for service had me wondering if Subaru really backs up its product. I've disappointingly overheard a few complaints in the service department. Once about safety lights coming on ( seat belts when engaged ) and it seemed like they let the lady hanging like they couldn't help her. The warranty is only good for 36000The maintenance parts are extremely expensive and the promise of a clean car after service was non existent. read more

I want to thank Theresa for her outstanding service while selling us the 2018 Subaru Crostrek! She was friendly, very knowledgable, and so easy to talk too. Daryl in the financing department was also a great person to work with, extremely knowledgeable, and considerate. Thank you both for making this car buying experience the BEST it can be!!!!! BTW Joanne absolutely LOVES her ORANGE Crostrek. You made her dreams come true. Thanks again for all your help. Mark V. read more

Concordville Subaru - Joanne's Crostrek! - Car Dealers Near Me - Glen Mills, Pennsylvania

Terrible experience with this dealership. Purchased a certified used 2015 Legacy a few weeks ago (Jan 2019). Within 2 weeks of purchase: 1) Took the car home and realized that the front floor mat was missing. 2) The tire pressure indicator was on when we purchased the car. Salesman told us not to worry that the cold temp was causing the tire to "read" as low pressure. After two days we took the tire pressure to find it at 17 lbs (vs the 36 it should be). I took the car back and insisted they look at...they found there a large nail in the tire. They obviously never checked this vehicles tires. 3) About 10 days later, I got stuck in a parking lot because the car wouldn't start. After about 15 minutes of trying, the car eventually started and I drove it directly to the dealership. We asked them to "re-certify" the car- meaning to check all key points again. After keeping it for 3 days, they found nothing and did not do what we asked. I'm quite sure we were lied to as well. Too long of a story to writer in a Yelp review. 4) Driving down the highway last evening, (with my husband driving his car in front of me). He noticed in his rear-view mirror that my fog lights were off-kilter and pointing down directly at the road as opposed to straight ahead. Aka- useless. Once again this car is going back. The morale of this story, my experiences tell me that this dealership did not properly assess this car before our purchase. I suspect that they were untruthful about the certification as well as the subsequent check of the vehicle (after I got stuck). Very bad experiences, buyer beware of this establishment. read more

Ended up not buying here because we couldn't agree on price but dealing with salesman (Anthony) was a very good experience. I would highly recommend asking for him. read more

I CAN recommend dealing with Craig Hewetson and Moe Laraki. These two saved the sale. If they didnt have the exact car i was searching a 2hr radius for I would have walked after the first five minutes of dealing with Greg Gilley and his flippant disrespect. I waited to write this review to pit some time between the two and see if I reflected any differently. Nope. I will never do business with this location in the future due my, and my family's, interactions with Greg Gilley. This man shouldn't be allowed to interact with humans let alone customers. read more

Drove from upstate NY to PA to see family, and the throw-out bearing on my 2016 Impreza threw up... Concordville service dept. answered the phone on that Saturday, and Mike was very helpful and understanding. The car was towed there, it was repaired within the week. New clutch, flywheel, and bearing, necessary as I have 161K miles on this car. My service tech support, Dave, kept in touch during the week, answering all my questions, and managed to save me a few hundred dollars off the initial estimate. While it would have been less expensive to have my upstate NY mechanic do the work, I had no choice here, so I greatly appreciate and was thankful for their willingness to negotiate, and the work being done in time for me to retrieve it this past weekend. Recommended!! read more

I am so happy I shopped around for my new 2018 Subaru Impreza and ended up with the great people at Concordville Subaru. My 2015 Impreza Premium lease was up in July 2018, but I was curious at my options for turning my lease in early and upgrading to a new 2018 Impreza Premium. I first went to Rafferty - long story short, but they knocked down the price three times (THREE TIMES) to try to get me to sign that day, but I didn't have the time - I had a work appointment that afternoon. However, I had planned on going back in a couple days to lease with them. I don't usually shop around, but thought it couldn't hurt, so I emailed all the Subaru dealerships within 35 miles, explaining my situation, including all the info they would need to give me a rough quote. Almost immediately after emailing Concordville, I got a text from their Internet Sales Manager, Lindsey Hackman. She got right to the point...asking me for my car's VIN, and which car, color, and options I was looking to lease this time around. Without making me come into the dealership, without playing games, she quickly quoted me a price that saved me $33/month compared to Rafferty's lowest price!! (And remember, Rafferty had dropped their original quote three times). It was so low, I thought she forget to fold in the remaining payments on my current lease into the new monthly payments, but I was wrong...she had. A couple days later I went to Concordville and pulled the trigger on a new 2018 Impreza Premium (which is absolutely fantastic, by the way). However, I want to stress that my appreciation for this dealership is not just because of the great deal. Here are the main reasons: A) I didn't have to go through a song-and-dance, wasting my time there while games were being played by numbers driven sales reps and managers. Unlike Rafferty, who kept coming back with lower and lower prices, testing me, hoping to get me to jump into the highest possible price they could, Lindsey was completely transparent, immediately offering me a fantastic price. No games. No run-around. They didn't even ask to value my current car. B) Lindsey Hackman, their new internet sales manager, is incredible. We communicated via text, which is so much easier nowadays. She made it so easy to communicate with. I'm not exaggerating - she responded to EVERY one of my texts within 30 seconds. I can't tell you how helpful that is when you're working through an expensive, stressful purchase like buying/leasing a car. C) The rest of the staff were great too. John Shields walked me through all the paperwork, described all the features of my new car, and even helped me move my stuff from my old car to my new one. Tim Raysor was smart and insightful in explaining how all the numbers / payments added up. Plus, he was honest and straightforward in explaining all my warranty upgrade options. In a nutshell, you should definitely give Concordville a chance before any other dealership. Great prices, honest employees, immediate responses to your questions, and no games. read more

Meh. I bought a truck from them that stinks like smoke. Finance guy was abrasive and sales guy really could not be bothered to sell me the car. Don't get all the glowing reviews they get online. I found them average to below average. read more

I spent last Friday touring 5 different dealerships, driving 7 different cars, and working with 4 different sales reps. At this end of this 10 hour day, I bought a '15 Legacy from Kim at Concordville Subaru and am beyond happy with my decision. In all honesty, I could not have asked for a better car buying experience. As a first time buyer, I was expecting the process to be difficult and exhausting, but this was the furthest thing from it. Everyone at Subaru was kind and helpful, and at no point did I ever feel pressured to make a decision I was uncomfortable with. I worked with Kim as my salesperson, and I would greatly recommend doing the same. Of the 4 sales reps I worked with that day (all from other dealerships), Kim was clearly the most knowledgeable and passionate about the cars she was selling. She answered all of my (many) questions, walked me through the financing/insurance processes, and ultimately, helped me find the perfect car. Huge thanks to Kim and the rest of the team - I'm beyond happy with my purchase and looking forward to joining the family at Concordville Subaru. read more

I did purchase a few cars here. I attempted to cancel my aftermarket warranty purchased through them several times. The dealership would not call me back and refused to help me. They said I would be able to cancel it at a prorated amount. WILL NOT BE BACK TO PURCHASE ANYMORE VEHICLES HERE. read more

Excellent service, so helpful, efficient, took me to the cars that were in my price range and had what I was looking for in a car. No messing around, trying to get me into a new car that we didn't want. Beautiful dealership. Highly recommend for your next car!!! read more

We bought a used subaru forester 3 months ago motor went up in 3 months been there for 3 weeks now under warranty they been jerking me around horrible dealer ps they will lie to u about everything read more

Despite my scathing review posted last March, NO ONE from Concordville Subaru responded until last week. When I emailed the address the manager said to if we wanted to follow up, I received no reply. When my husband called yesterday and spoke to him, he said there was nothing they could do. I do not understand why he wanted to reach out when we were offered NO compensation from Subaru for a car under warranty that exploded in our driveway?! I had a couple of hopeful days that Subaru would do the right thing, but again was grossly disappointed, to say the least. NEVER AGAIN SUBARU!! read more

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I'd pick another place to do business. I'd prefer to purchase a car with less pressure and fewer snide/belittling remarks. They do offer the bottled water, donuts, and braggadocio free of charge, however. This place seems to offer the epitome of high pressure sales read more

I was very pleased with John's responsiveness and attention to detail. He made the entire car buying experience a pleasure. I would highly recommend John and Concordville Subaru - from start to finish nothing but excellence. read more

My wife and I recently purchased a fairly new (used with low mileage) vehicle from here. Our sales guy, Lenny, lacked personality. He wasn't bad at all, but he wasn't someone I would necessarily recommend my family or friends to. Although, I must admit, his laid back persona was refreshing considering what we've dealt with at other dealerships. We traded in a vehicle and were not happy with the first quote we were given. I kept going back and forth with one of the managers until we finally came to an agreement. Once that was settled, we needed to work on the interest rate. My wife and I both have great credit, so there was no way we were settling for anything over 1.9%. We haven't had to have the car serviced yet. I'll update this review once I get a chance to see what the service is like. Overall, I would give sales a 2.5-3, hence the rating. read more

We just bought a pre-owned Subaru from Concordville. Our salesman, Nick Gianakis, was great! He was very informative and there was no pressure. Unlike some dealerships where it can take hours, the total time between choosing our vehicle and coming back to do paperwork was less than 90 minutes. Thank you also to Mo, the manager, for all his help! It was a pleasure read more

This is the best Subaru dealership ever! We've purchased two Subaru Foresters from here and we will keep going back. We've always serviced our Subarus at Matt Slap Subaru in Newark just because we live in Delaware but after a harrowing experience with the sales department at the Newark Subaru dealership, I could not be happier to do business with these guys. Nick was excellent, no pressure sales, very informative and just a good guy. No sleazy sale techniques like other places (Newark is terrible in comparison!). Moe the sales manager claimed to beat any price from the other dealerships (including the Costco automobile program) and he and Nick delivered on the 2018 Subaru Forester we were in the market for. The people here are very friendly and they offer great programs including a lifetime power train guarantee if you service through them. As a testament to their high quality service and vehicles, they are expanding and moving the dealership closer to the Wegmans come Fall 2018 since they've run out of space. If you're in the market for a Subaru, definitely buy it here! read more

These guys are pretty great. They can get you in for an appointment the next day vs. Delaware Subaru in Wilmington that always makes you wait a week to bring your car in. Also they fixed a problem with my car that Delaware Subaru refused to even acknowledge existed (easy fix, but it was a definite problem - an intake leak). They're polite and courteous and I feel like they actually listen to you. read more