They came to "lift" a cracked, sunken, patio, and did an amazing job; this *should* be a 5-star…read morereview, please read on. This is a tough review to write, because the crew (Nick & Elario) were outstanding; they were professional, friendly, and their work was excellent. They exceeded my expectations -- outstanding work! This would be a 5-star review, EXCEPT -- the communication from the company is terrible. They don't answer the phones, they don't answer emails, they don't return phone calls or reply to emails. They are extremely frustrating to deal with. Interestingly, if you call in the evening when the local office is closed, Groundworks Canada answers the call, and actually does their best to help. But the South Plainfield office, fuggedaboudit. But let me end by saying, the work they do lifting concrete is outstanding. Too bad they have such a dysfunctional administrative office.

Bad experience. Don't let them sell you services you don't need. They almost got $50k out of me for…read morework I didn't need. They try and take complete advantage of first time homeowners.

Had a very damp room in the basement. Some spots even had water showing up on the floor after a…read morecouple of rain storms. Jim and the crew from Blue Umbrella Waterproofing did an amazing job of installing a French drain in that problem room. From set up to install and to cleanup all went perfectly. Jim stayed in contact throughout the whole project. He made a frustrating time a breeze. He and his team answered all my questions and addressed any concerns I had. Im glad I decided to go with Blue Umbrella!! Thank you to Jim and your team! Update: 9/18/26 Originally I didn't have the funds to go with a battery backup sump pump system (system was reasonably priced. I was just strapped for cash) nor did I think we were going to get this much water near the house...well with this crazy weather we had with so much water, the pump did its job but I was also concerned with a power outage. I got the money together and worked with Steve and Jim to scheduled the install of a battery backup pump system. Well thanks to Steve,Jim and the crew, Willson came out and installed the unit. Now I have Days of protection if the power goes out. Thank you Blue Umbrella Waterproofing for working with me to get this done. Steve,Jim,Jose,Willson and the crew thank you so much for the work you did and putting me at ease knowing my basement is going to stay dry no matter how much rain we get. The system is a beast on keeping water out!! For anybody that needs a basement sump pump system go with the battery backup system. It only takes 30mins of a power outage to start flooding your basement if you don't have a battery backup pump system with all this crazy weather. It will give you protection and peace of mind to have one installed! Once again...Thank you Blue Umbrella Waterproofing for protecting my basement!

I spent about three plus hours with Marvin/Program Manager as he filled me in on Waterproofing 101…read more It was very educational for me and taught me a lot of things I didn't know. Can I be a waterproof specialist? I doubt it but I am much more educated on the matter. Prices are very good and transparent at all levels. Proposals are easy to understand and no reading small print, because there are none. The owner Steve will match competitor pricing if lower than what Blue Umbrella offers. A crew of four came. Jose, foreman, did a great job! He was responsible and the crew were timely. Jose even helped me reinstall the dehumidifier to the new sump pump area. They took away all the garbage too! The crew had two large trucks and seemed to have everything down to a science. One truck replaces the other once all the dirt from the basement gets loaded. My job was finished in two days because I needed additional work but this was explained to me and I had agreed to the extra service and charge. Knowing in advance is a good thing! Steve, the owner, came out to meet the me on day one. It was nice of him to come out and meet his client. After having a conversation earlier in the week, I can say Steve is very feisty and passionate about his company. During the early stages, Marvin made sure to show me an additional footer ledge was needed and I wasn't charge for something made up. Everything overt! No surprises or hidden wallet breakers! At the end of the job, a customer appreciation care box came to my attention! This review will keep Blue Umbrella's five star record on track! Great to help local businesses! Everyone should have a Blue Umbrella to protect from nasty water leaks!

What a pleasure it was to work with Down Under Waterproofing. Walt the owner came out and explained…read morewhat had to be done with my basement and was upfront with the price. The crew that worked on my home was very professional and knowledgeable. Walt touched base with me entire job to make sure I was satisfied. I would definitely recommend Down Under Waterproofing.

I called to ask for an estimate to repair a crack in the floor of my basement. Before the owner…read moreeven entered the house, he started to talk about the fee to provide an estimate and wouldn't proceed unless I agreed to give him money. I found it very rude and I found another company that same day to move forward with the repair. Don't bother with this company!

Jeffrey gave us a great quote for our 102 year old basement that had probably been leaking for the…read morepast 30 years! We had mold and constantly worried every time it rained. The crew came early on a Monday and were extremely hardworking and very polite. They seemed like a great team that really worked together. The job was finished in 2 days. We let the cement dry for a few weeks and noticed some cracking in the newly poured concrete. I called Jeffrey and he sent someone over to repair the cracks. A few weeks later some of the cracks re appeared so his guys came over and repaired them with a more flexible adhesive. It looks great, no more cracks and the pumps work well! We haven't had a drop of water in the basement since!! The value of the work was somewhat comparable to others, but they were able to remove old flooring and cabinets that were moldy! They also sealed wall cracks as well. I highly recommend this company.

My daughter bought her house with the plan for her 4 year old daughter to set up her playroom in…read morethe nicely tiled basement. Shortly after she started getting water in. I only write a review when someone does a terrible or terrific job. In this case it was American Eagle Waterproofing. They did an outstanding job installing their drain system around the entire 96 foot perimeter of her wet basement. For the estimate, Anthony (Papariello) walked and inspected the basement with me and as he did explained everything they would be doing - moving the washer/dryer/sink, dust covering basement items, cutting paneling for access to paneled walls, opening up the floor with electric hammers, digging below the footings, carrying all excavated material and paneling out to their dump truck, installing stone, drains, drilling weep holes, moving the existing sump pit, installing a new Zoeller sump pump, applying neutralizer and waffle board, and re-cementing the floor. We then went through the work and his literature item by item as he wrote a proposal detailing everything, including the terms and conditions and transferable lifetime warranty. I had 5 other waterproofing contractor proposals for the exact same work and Anthony's proposal checked every single box at a terrific price. Jeffry (Sandi) and his six-man crew came the following week to do the work. Jeffry again reviewed everything in detail and answered all my questions before beginning. I went down every so often to take photos and see how they were doing. I could not believe how labor intense the work was and the impeccable work ethic of his crew. They did a beautiful job and left the basement spotless and broom clean. Bottom line, the photos speak for the outstanding work from start to finish. Incrdible.

Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.

We've had Crivelli Brothers (Scott & Cary) build a retaining wall around our pool. They've put in a…read morebeautiful stone patio, tiled our kitchen floor and re-did our front porch. The work that they do is outstanding and we will continue using them for future masonry jobs.

They did a decent job on my stone work. But they never return calls…read moreever , once they got paid, they promised to come back if and when the sand shifted under the new stone work. THEY NEVER DID. STAY AWAY, ONCE THEY HAVE YOUR MONEY, YOU WILL NEVER GET A RETURN VISIT IF SOMETHING IS WRONG.

Professional, reliable, and efficient. The crew showed up on time, did quality work, and paid…read moreattention to details like grading and clean edges. No surprises on cost, and the driveway looks great. I would recommend them without hesitation.

No ‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼ Did a job and the…read moreWorkers whom the hired to do their work turned on my outside spigot which did not turn off for whatever reason but didn't have the decency to inform me that it wouldn't turn and my water was running all day so on top of what I paid I now need an Emergency plumber to come fix the problem. VERY DISAPPOINTED !!!!!!