They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

I cannot praise Progressive Property Management (PPM) enough! We initially signed a rental…read moreagreement with PPM for a single year but have since renewed twice because we have been so happy with the company. Beth and Peggy are personable and professional and a true joy to work with; it's clear that they care about their tennants and strive hard to meet their needs. Since moving into the property (an older home), several minor issues have arisen (e.g., a toilet leak, a problem with the fridge, a tap leak), and each time, PPM has quickly and efficiently resolved the problem, even when the issue came up late at night. This is in stark contrast to other property management companies that we have rented from in the past, where we were often forced to live with the issue for weeks or even months. We could not be happier with PPM!

I'm a current owner. MPM has managed a house I own at 810 Northport Drive since '07. I was notified…read morerecently that a tree must be removed and that the cost to do so will be $12,000. This tree was allowed to grow for many years at a location very close to the house. I've been on the East Coast and haven't returned to Madison since buying it ... so had no idea about this tree. Now, suddenly, it's an emergency I'm expected to pay $12,000 to attend-to. MPM has made no effort to find a cheaper alternative, and has acknowledged no degree of responsibility, or offered to bear any part of the expense. I'm with DoD and can't get away to return to Madison. If I could, I'd get a chainsaw and remove the tree myself. The complete unwillingness to work with me regarding this unusual surprise is disappointing, to say the least. Good businesses are built on good character. Here, an ounce of foresight exercised long ago could have seen that tree transplanted as a sapling, or simply mowed-over. Once it was growing, I could easily have been notified. Now, I'm expected to bear a $12,000 bill for something I've been kept unaware of, for years. And no one has explained any aspect of this problem to me, how it evolved, why it costs so much to deal-with and why MPM won't be bearing even a portion of what should be a much lower cost. I'm looking for a new property manager. Why MPM let this problem evolve to this point and how they could dare confront me with the whole of this excessive bill is beyond me.

Jim Stopple is a gentleman. He's a good guy but allows some of his staff to get too involved with…read moreassociation management. Instead of property management some staff get too involved with board politics and shouldn't be cozying up to board members. As the president of MPM you don't always see what's going on at the granular level. Property one day this could come back and bite if it is determined that the property managers are inappropriately making recommendations that could help the board but be detrimental to the homeowners.

My condo association contacted with Lake City for almost 4 years. In that time, they managed to…read morespend all our yearly income including reserve replenishment savings and do nothing. No major projects were completed including a final scheduled roof replacement in 2017. It is finally being completed in 2021 with our new management company. The owner has no professionalism whatsoever. Their accounting and reports were sloppy, rife with errors, including payment of another association's invoices with our funds. The owner lied to the Board regularly. Failed to follow up, obtain bids, complete any collections, etc. It was the most frustrating 7 months working with this company as a board member. You get what you pay for in services so stay far far away from this company.

Trash situation has been addressed by providing correct size bins and following up on collection…read morewhen it is skipped. Interior sanitation is handled by Health and Building inspection - not city sanitation. If you or someone you know has problems with overflowing trash in common areas - call health and building inspection not city sanitation. Over all management issues are being handled much better.

Honest and quick to fix all major issues, have always treated me right! I would definitely…read morerecommend!

I have been working in a building that is run by McBride for the last 12 years. Hands down the best…read morepeople. if our office ever has an issue they are there to fix it right away. this is definitely a company that takes pride in what they do. They are extremely friendly and knowledgable.

Very unprofessional company…read more.. First, they do not respond in a timely manner. It took us 7 days to get in touch with someone regarding a property we wanted to tour. Then, when we arrived, the agent was on his phone and told us "Just to look around because you already know what you want to see." He was not approachable at all and was very dismissive during the whole "tour". He stood by the front door the whole time and chose to not talk us through anything or sell it to us. Second, take a look at all the other one-star reviews and the responses they've posted. Not only do they respond to the reviews publicly, but they also threaten to sue potential clients over bad reviews to get them taken down. This has been very disappointing, especially considering I really liked the property I toured and was willing to overlook the week-long delay in their response. Overall I would not recommend working with this company due to the way they talk with their potential clients.

Not surprised that they don't have many good reviews, parking in their ramps is a total scam. I…read moreparked at the 122 West Doty ramp at 6pm and when I came back at 8pm the ramp was completely locked up. There was no signage anywhere saying that the ramp was going to close. I was then charged almost $40 for overnight parking. When I reached out to them to find a solution. All they did was gaslight me that the ramp never closes and refused to give me any form of refund for the overnight portion that I paid. I found them to be very disrespectful and demeaning in the way that they handled the issue. Not worth parking in these ramps when there are plenty of others in Madison that are much more fairly priced.

Parking scam artists and unwilling unprofessional managers to handle any resolution process. We…read moreparked at 10 Doty St for less than 48 hours; Friday 2:40pm until Sunday at 11am and the charge was fifty seven dollars. Sign reads ten dollars flat fee Friday and Saturday. They use small print misleading pricing to scam you for at least three times the price they want you to believe you will pay. They say it is aimed at the "bar crowd". Valet at the Hilton is cheaper than this radical Madison company. Avoid anything that is related to this money scamming company.

If you're looking for an honest caring real estate team in the Madison area the Buell Group is the…read moreticket! From the initial prep and listing of our house for sale, to closing with Preferred Title, the people involved have been amazing. Brandon and team were responsive throughout, offered educational guidance every step of the way, helped us through some unexpected hurdles. He also provided solid referrals; from handymen and garage door specialists to title companies, the Buell Group partners with the best.

Brandon and his team were great to work with! Brandon responded immediately to all of our questions…read moreand when he wasn't immediately available, he made sure his teammate, Amanda, got back to us with answers to our questions. We felt Brandon was extremely knowledgeable of the market but as an added bonus, he is also very knowledgeable about construction in general and was able to point out flaws or positive attributes of each house we toured. Brandon was our advocate throughout the entire process and made sure we got the best price and timely responses from the sellers. Before closing, Brandon's team contacted our mortgage lender directly to handle details and they followed up with us to make sure we had everything ready and were prepared! On closing day, Brandon came to the closing with us and explained anything that we didn't understand in the sea of paperwork presented to us. We highly recommend the Brandon Buell and The Buell Group! They were fantastic to work with!

Excellent customer service and very friendly. Karen is our property manager and she has been…read moreterrific to work with. Prompt response times with maintenance requests and always says hello and asks how things are going when she is in the building. The building is well cared-for and priced fairly for the neighborhood. I highly recommend renting from Rouse Management!

From the owner: Locally owned and operated Property Management & Development Company in Madison, WI. Provides…read moreexcellent customer service at our home office and each of our 28 different apartment communities.