They will send out passive aggressive emails, they strictly control what you're allowed to have on…read moreyour porch/balcony, and they will not treat you with respect. They value the time and money of potential residents much higher than that of current residents no matter how long you've lived there. I was walked in on while asleep and half clothed by maintenance men not once but TWICE without them knocking. This is about as close as you can get to being in an HOA without ever having signed up to be in one. They are strict and often passive aggressive including but not limited to threatening to drain the pools if residents can not "cooperate" with their rules. Children are not allowed in pool areas even with adults. I also frequently had to keep my thermostat around 75 degrees to keep my apartment above a hoodie temp. due to poor insulation. Beware.

If you care about your money, mental health, and being respected, don't live here…read more Not only did I not get my security and pet deposits back, they CHARGED me a near ADDITIONAL $2,000 for repairs that sure as hell did not equate to A SECURITY DEPOSIT + A PET DEPOSIT + $2,000 DURING COVID. I didn't leave the place in perfect shape but as someone with family in construction and renovation I guarantee you it was NOT worth that much. What the hell is the point of a deposit at that point? Sure it has a lot of nice reviews but interesting that they're all from 8 years ago, around the time the place was nearly done being built. Likely a promotion ran where they gave some perk to people leaving nice reviews. They're nice at first but the moment you're in there it literally feels like you cannot LIVE there. You have passive aggressive management sending rude letters and emails- to the point now where any notice from a landlord sends my anxiety up the roof, even to this day when I live in a HOUSE now. Management, don't even bother responding to this because I'm not reading your responses. I don't trust you enough to give you my real name, because knowing you, you'd be awful. At this point, I don't trust you to actually be genuine in anything you say. Everything is a nice platitude to get the next lease in your roster so you can rip someone else off.

I cannot praise Progressive Property Management (PPM) enough! We initially signed a rental…read moreagreement with PPM for a single year but have since renewed twice because we have been so happy with the company. Beth and Peggy are personable and professional and a true joy to work with; it's clear that they care about their tennants and strive hard to meet their needs. Since moving into the property (an older home), several minor issues have arisen (e.g., a toilet leak, a problem with the fridge, a tap leak), and each time, PPM has quickly and efficiently resolved the problem, even when the issue came up late at night. This is in stark contrast to other property management companies that we have rented from in the past, where we were often forced to live with the issue for weeks or even months. We could not be happier with PPM!

My condo association contacted with Lake City for almost 4 years. In that time, they managed to…read morespend all our yearly income including reserve replenishment savings and do nothing. No major projects were completed including a final scheduled roof replacement in 2017. It is finally being completed in 2021 with our new management company. The owner has no professionalism whatsoever. Their accounting and reports were sloppy, rife with errors, including payment of another association's invoices with our funds. The owner lied to the Board regularly. Failed to follow up, obtain bids, complete any collections, etc. It was the most frustrating 7 months working with this company as a board member. You get what you pay for in services so stay far far away from this company.

Trash situation has been addressed by providing correct size bins and following up on collection…read morewhen it is skipped. Interior sanitation is handled by Health and Building inspection - not city sanitation. If you or someone you know has problems with overflowing trash in common areas - call health and building inspection not city sanitation. Over all management issues are being handled much better.

Is there a rating lower than zero? Avoid these people like the plague. The owner (Matt B.) is…read moreliterally "in over his head" in attempting to run this business. He is unprofessional, lacks any communication skills, and is indifferent to the needs of the association he "serves". He doesn't understand that he works for the owners of each property he manages. Our condo association recently fired CMA as a result of years of negligence of their duties. Without elaborating fully, there is an owner in our condo unit that has been financially irresponsible as well as slovenly in the upkeep on their unit for over 6 years without any meaningful action being taken. Corrective actions were started but NEVER followed through upon, resulting in a owner who is endangering not only the structure of our building but also the collective health of all other owners who reside there. There are many other competent management companies that you can use in the Madison area. CMA should not even be a last resort! If CMA manages the property about which you are inquiring, do yourself a favor and buy a house!

I want to thank Tom who came to our rescue. We had a fire…read morealarm that was set off by a leak !! We had to troubleshoot all the while this earsplitting noise was going off. There is definitely a reason that sound is used. It makes you want to get out of the building now !!! Thank you again Tom !!!

I had such a great experience renting through this property management company. Amy and Ethan were…read moreboth super friendly and genuinely easy to work with, which made everything feel really smooth from the start. They were always quick to respond and just made the whole process way less stressful. One of the best parts was how on top of things they were with maintenance. Anytime something came up, they handled it really quickly and didn't make it a hassle at all which I really appreciated. This was honestly one of the best renting experiences I've had. Everything felt easy and well-managed, and I'd 100% recommend them to anyone looking for a place.

Management is very responsive. My maintenance request to fix the laundry machine was completed…read morewithin a day.

To start, I haven't heard great things about this property management company but I thought I would…read moregive them a chance. I saw an apartment that I was interested in, and tried calling the number, which disconnects after a few rings. I tried calling the number on the website and it rings forever. I tried the "contact us" option on the website, and the webpage will not load due to a server not responding. I find the COMPLETE lack of service unacceptable. Very disappointed. **EDIT** A member of MPM let me know that they were experiencing technical difficulties with their phone/ servers and that I could call and schedule a showing at my convenience. Thank you for the quick response MPM!

I'm a current owner. MPM has managed a house I own at 810 Northport Drive since '07. I was notified…read morerecently that a tree must be removed and that the cost to do so will be $12,000. This tree was allowed to grow for many years at a location very close to the house. I've been on the East Coast and haven't returned to Madison since buying it ... so had no idea about this tree. Now, suddenly, it's an emergency I'm expected to pay $12,000 to attend-to. MPM has made no effort to find a cheaper alternative, and has acknowledged no degree of responsibility, or offered to bear any part of the expense. I'm with DoD and can't get away to return to Madison. If I could, I'd get a chainsaw and remove the tree myself. The complete unwillingness to work with me regarding this unusual surprise is disappointing, to say the least. Good businesses are built on good character. Here, an ounce of foresight exercised long ago could have seen that tree transplanted as a sapling, or simply mowed-over. Once it was growing, I could easily have been notified. Now, I'm expected to bear a $12,000 bill for something I've been kept unaware of, for years. And no one has explained any aspect of this problem to me, how it evolved, why it costs so much to deal-with and why MPM won't be bearing even a portion of what should be a much lower cost. I'm looking for a new property manager. Why MPM let this problem evolve to this point and how they could dare confront me with the whole of this excessive bill is beyond me.

Honest and quick to fix all major issues, have always treated me right! I would definitely…read morerecommend!

I have been working in a building that is run by McBride for the last 12 years. Hands down the best…read morepeople. if our office ever has an issue they are there to fix it right away. this is definitely a company that takes pride in what they do. They are extremely friendly and knowledgable.